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Trending Lyricist I
Jun 9, 2020 4:43 PM UTC
Question

Sonos S2 - now my speakers sound terrible

What has changed with the S2 update , my speakers sound much worse than they used to, they seems to lost the depth of sound and bass - I have Ones and Beams - the beams sound ok with tv but when playing music both the Ones and the Beams dont sound anywhere near as good as they did before the update.

 

Is this a clandestine move to get me to buy a sub ?

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    9 replies

    Airgetlam
    Jun 9, 2020 8:10 PM UTC

    Don’t have a Beam, but my Ones sound the same, or even a little bit better (possibly confirmation bias?). I’d suggest perhaps a power cycle of the speakers, and see if that helps?

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    Bruce
    melvimbe
    Jun 9, 2020 8:19 PM UTC

    I’ve noticed no change in audio quality with any of my stuff.  Perhaps you need to redo trueplay?  Check your settings for the speakers?

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    Danny
    Ryan S
    Retired Sonos Staff
    Jun 9, 2020 8:49 PM UTC

    I’m not aware of any audio changes that are included in S2, but it’s possible that during the update you wound up resetting some settings. Re-running Trueplay as melvimbe suggests would be a good way to start.

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    DarknoizAuthor
    Trending Lyricist I
    Jun 11, 2020 9:08 AM UTC

    Having listened further from different sources it seems that most higher quality  sources sound better , clearer possibly more processed sounding but poorer quality sources such as Twitch and Mix Cloud sound alot worse, I will re do the Trueplay tuning and see how it goes - thanks for the suggestions

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    Trending Lyricist I
    Jun 11, 2020 10:07 AM UTC

    i have a playbar and experienced nightmode enabled sounds now much better

    https://en.community.sonos.com/home-theater-228993/s2-improved-night-mode-6842292

     

    so far no other improvements experienced.

    i would also recommend remove from power and Ryans tips.

     

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    Lyricist I
    Jun 12, 2020 8:16 PM UTC

    I have a playbar with 2 play 3’s as my surround and I have the same issue with my bass, it sounds like it’s going to blow my speaker and I don’t even have it that loud. 
     

    Did you have any luck with resetting Trueplay?

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    Lyricist III
    Jun 18, 2020 10:24 AM UTC

    I completely agree, my one gen 2 has lost bass since the s2 upgrade. I contacted support who told me that the woofer had blown and have sent a replacement but this is the same!! Bass has definitely been reduced in the s2 update, speaker sounds tinny now and very poor

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    Contributor II
    Jun 23, 2020 3:07 PM UTC

    I was wondering if Sonos may have slightly changed the EQ curves in S2. I have an AMP powering a pair of bookshelves. I have the bass slider up quite high in my EQ. After updating to S2, I haven’t touched the EQ but it seems I’m getting a bit more room-filling bass. This is not a trueplay thing either, there is no trueplay on the AMP. However it is subtle enough that I can’t say for sure it changed, and could easily just be subjective/confirmation bias. Honestly, it sounds good though and if it is a slight bass response increase, I’ll take it. 

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    Avid Contributor II
    Jun 27, 2020 3:13 PM UTC

    Sorry if I’m being obvious, but are you all aware that it seems (to me) that Sonos switches on the Loudness switch in EQ, by default? This produces a sometimes pleasing and sometimes overwhelming enhancement of the bass.

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