Spaces & Setups

Has anyone figured out a way to use TV Ears (or something similar) with a playbar?

I have 2 x play 3 set up in stereo that I bought to listen to MY music. When I first bought them I could listen via the ‘on my device’ app. That went, but then I found google play as a free service, now that’s going, I transferred my music to Youtube Music. Even though it’s a free service, it won’t work through SONOS app without a subscription!!! (which I refuse to purchase). Question: Is there any way I can still listen to my music without a subscription service or are my SONOS speakers now paper weights? Cheers.Note: airplay won’t work with play 3

If I have Spotify playing on one of my bases in my house I cannot play it separately on my phone while I workout? I put on sleep music for my newborn in his room then try to play something to workout to on my phone through my beats and it pauses my sons music. Is there a way to do both?

I would like to mount my new Sonos Arc bar below my LG65Nano90 TV and I would like to know if anyone has experience mounting it to a Sanus Advanced Full Motion Wall Mount?  I would like the sound bar to move with the TV.  I am designing a specialized bracket to hold the Arc to the Sanus but I have one concern and that is will it impact the sound?  I see the Arc either mounted to a wall or sitting on a mantle or cabinet.  Is that simply because there is no commercial product or is it for performance?

2 questions really. 1 I have 4 hdmi ports but no Arc or eArc. Would Sonos Arc function in a normal HDMI port. I have 4 Move speakers - would Sonos Arc connect to these.

Hello, The Sonos mini controller window won’t appear on my Mac.  I started having trouble prior to the recent update to 11.1/56076060, perhaps a couple of months ago.  I waited, before reporting the problem, to see if an update to the Sonos controller fixed the problem, and the update to 11.1 I performed yesterday did not fix it.  I don’t know if the problem occurred due to a macOS update or a Sonos controller update.  I am running macOS Catalina version 10.15.4/19E287. Please advise. Thanks! Donald

I have the arc with a sub and 2 sonos one’s. I use an apple 4K tv and the Optoma UHD60 projector.  The UHD60 has an S/PDIF (optical) audio out port that offers Two Channel PCM (Pulse-Code Modulation).  What option will give me the best surround sound experience? (And better yet, are any of these inferior?)Wireless Connection using the Apple TV settings ‘video and audio’ > ‘audio output’ (easiest) Hdmi from the arc to the optical out on the Optoma (using the hdmi/optical adaptor supplies by Sonos) Purchase a receiver that has hdmi arc audio output capabilities (would love a recommendation for a good and simple receiver just for the Apple TV input with the hdmi arc audio out and a 4K hdmi out)

Hi,we’ve installed in-wall speakers in our project cottage and have left a wall blank so that we can project tv/films into it. The projector needs to be stand-alone and be able to connect to Netflix/BBC iPlayer etc. We are Apple based so will be getting a HomePod or AppleTV to run the Home kit. Any advice about how to set it up gratefully received, many thanks in advance! 

Hi, have a problem the following setup: NVIDIA Shield Pro 2019 connected via HDMI to LG OLED B8 - optical to Playbar. Two surround Play:1 and a sub.Annoyingly, the Playbar suffers intermittent and momentary audio drops when streaming from Plex or Netflix.This can happen twice an hour, or once ever five mins or so. There does not appear to be a rule. This only happens when using the Shield Pro (2019). Via the onboard apps, or 4K Firestick, no problem. I have tried different HDMI cables from the Shield to the TV, but don’t think that is a factor, as I have also tried a Beam instead of the Playbar, and no problem. So the issue seems to be with the Shield and Playbar which is connected via Optical cable (which is fine when using TV apps/Firestick etc.). I want to use the Shield for most of my streaming as the picture quality is superb. Any help is appreciated.

Hello all…..I currently have an old Bose sound bar and sub and Samsung TV, that was purchased many years ago and supplies audio/video in my viewing room. I want to go to an all Sonos system, as I have (5) play 5’s gen 1, throughout the rest of the house. I also have 2 new Sonos amps, one which is currently supplying power to (2) B&W floor loudspeakers in another part of the house.  Now here’s the dilemma. If I go to a Sonos surround system in my viewing room, I understand that I cannot use the gen 1 play 5’s as rears. I would also like to bi wire by B&W’s but cannot do that with the Sonos amps. I can use the B&W’s as 3rd party speakers to the new TV I will be getting in the viewing room (using one of the amps) and just not have a surround system, or purchase new gen 2’s as rears for the  Sonos surround...which I would rather not do. Does anyone see other option to this?...any and all suggestions are welcomed. Thanks

I just purchased a Sonos Arc and a new LG OLED CX TV.  Most nights, when I am done watching TV, I stream music on my Arc through Spotify. But I listen to the music at a lower volume than when I am watching TV. Is there any way to separate the volume by source, so I don’t have to lower the volume for music and then raise it back up the next day when I turn on the TV?

What do the 3 icons on the front of the amp do?

We had several Sonos speakers before we bought our house with a Sonance system with two DAB1s and 15 built-in speakers through out the house. We’d love to be able to control the system with our sonos app and stream our music and were told a Sonos AMP system could do this. Is this true and would we need an AMPs for each DAB1? Would this allow us to get the best of Sonos functionality and leverage the existing Sonance system?Thanks!

Hi everybody, a couple of 5 in stereo pair bought 2 days ago. My daughter took my phone and put a song at max volume: 100%. Do u think it could cause any damage to the twitters inside? Is there any way to check it by removing the grid? thankslorenzo

I have a Beam connected to my TV.  On my “goodnight” command via alexa the TV (LG) turns on.  I say goodnight again, it turns off. I disconnect the Beam from Alexa or from ARC port and its not an issue so its certain a Beam issue.I have autoplay turned off in the Sonos appPart of my Alaxa routine is to turn every group off.I cannot understand why or what I am missing here?I even disconnected my LG skills from Alexa in case that was interfering. Diagnostics number: 512443598  

Can downloaded mp3 files be placed on the SONOS S1 iMac controller music library, adding song name and artist ?

When I play music through my iPhone using the Apple Music app, I’m supposed to click the airplay icon to change over to my sonos speaker. The speaker however doesn’t show as an option. The only way I can do it is by opening the Sonos app and starting my music search again. Any tips on how to make it visible? 

An issue started recently, where I am unable to start music in my bedroom from the Sonos app, until I move to the living area where the phone is near the speaker which is wired.  I have an Orbi mesh system, and have solid coverage throughout the house, and have one speaker wired so I am using the SonosNet network.  One interesting thing I am seeing in my bedroom, is that the stereo pair of One’s I have are each on a different frequency (2.4 and 5g).  I am not sure this has anything to do with the issue I am having, but just noticed.I am looking for help as to how I can start music from any room I am in, without having to move back to the main living area to start.

Music and movies (voices) are sounding skewed to the left. I put my ears up to the bar and can definitely hear a difference in the 2 speakers immediately to the left and right of the SONOS logo. The left one has more treble so voices are coming out clearer. Is this a true play issue or some other defect?

Sonos arc volume goes down by itself randomly. it goes all the way down to zero.I’m using sonos app to play tracks from my connected spotify account.

Hello, i am considering buying the Akai midi controller and can connect it to a mac. Can the play1 system be used like regular speakers/monitors to play without headphones (through a daw of course) thank you 

Hi everyone - I’m moving my Connect: AMP which is S2 compatible to my Beam and Sub and In-ceiling speaker setup. The in-ceiling speakers were powered by another Connect: AMP which is only S1 compatible and when I set it up years ago, it was configured via using that strange way of using its IP address. Now it seems like you can’t do that method and requires the Connect: AMP to be connected via Ethernet to the Beam and the router at the same time. My router is located in a different room that’s about 20 metres away so I am wondering is the only way I can do this is getting a 20 metre ethernet cable? Seems like a pretty crappy way to hooking up the system. Any help would be greatly appreciated!  

With YouTube Music now replacing Google Play Music, I’m left with several issues that have not been resolved:Google-based Podcast support is not included in YouTube Music and there is no support for Google Podcasts yet. Is Google Podcast service support planned or will YouTube Music add Podcast support similar to that in the former Google Play Music? The Explore interface from the YouTube Music app doesn’t seem to be replicated within the Sonos interface, so there does not appear to be any way to Explore (Browse Stations under Google Play Music) by Mood/Activity/etc. and no way to easily access the large variety of curated Radio Stations/Dynamic Playlists/etc. that are available through the Explore pane. The current Sonos-based YouTube Music links under Home are very limited and do not have nearly the range of stuff available on the App. Example, I browse the YTMusic App(Android/Windows/Mac/etc.), navigate to Explore, select Moods/Genres, Genres, Jazz and see options such as Big Band B

Am I better to have 2 Sonos One SLs in proper position for surrounds, or to use 2 Play 5s as surrounds but improperly placed left and right of an Arc? As per picture, I have an Arc + Sub and 2 Play 5s setup as surrounds.  However, due to aesthetics the only place I can put the surrounds is left and right of Arc.  However, I could get two Sonos One SLs and place them in more proper surround positions. I know I’ll likely get better imaging via surround sound with the Sonos One SLs even though the Play 5s are much better speakers.I’ve had this setup for a while mainly because when I play music, I can leverage the stereo of the Play 5s + Arc up front, but only play music 5% of the time.  Just wondering if I’m much better served removing the play 5s; position 2 Sonos One SLs properly, and then for music playback just playing out of that setup rather than the 2 Play 5s?

I live outside Sacramento so while it definitely gets hot in the summer, the winters are fairly mild. I have a large overhang in the backyard and am putting a TV on the outside wall. I would like to put a Sonos Beam installed underneath the TV outside. This would be completely protected from any direct sunlight or any of the elements (protected from rain, wind, sun, etc...). Obviously the only thing that would impact the Sonos would be the heat but again never in direct sunlight. Has anyone every installed a Sonos Beam outside in a very protected area?