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Contributor I
June 10, 2020
Question

Connect: AMP surround speakers setup with Beam.

Hi everyone - I’m moving my Connect: AMP which is S2 compatible to my Beam and Sub and In-ceiling speaker setup. The in-ceiling speakers were powered by another Connect: AMP which is only S1 compatible and when I set it up years ago, it was configured via using that strange way of using its IP address.

Now it seems like you can’t do that method and requires the Connect: AMP to be connected via Ethernet to the Beam and the router at the same time. My router is located in a different room that’s about 20 metres away so I am wondering is the only way I can do this is getting a 20 metre ethernet cable? Seems like a pretty crappy way to hooking up the system. Any help would be greatly appreciated!  

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25 replies

Contributor I
October 8, 2020

Hi, sorry for reopening this old conversation but I have a question for the OP: Is your surround system still working? I have a very similar setup, but with a CA wired to a Playbar. Basically it provides surrounds to my Playbar. It’s stopped working with the latest update to S2 and I can’t re-add. I’m wondering if you’ve had a similar problem? Thanks

Mark P
Retired Sonos Staff
October 8, 2020

Hi @Gafferbee.

Welcome, thank you for reaching out to Sonos Community.

Since you just updated your Sonos app and wondering what's wrong with your device.

It would be best to submit a diagnostic report from your Sonos system and reply back with your confirmation number so we can see what generations is your connect:amp is?

Might want to check this article also for Sonos S2 compatibility.

Let us know if it works. If you need help with any other information, please be sure to let us know.

 

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Contributor I
October 8, 2020

Thanks for the reply @Mark P. I’m pretty certain that my Connect:AMP is S2 compatible, as it’s worked with the app for the last few months. There seems to have been an incremental software update recently that I suspect has broken things. 

In the release notes for version 12.1 (link here) it says: 

The process for creating a stereo pair or adding surround speakers has been updated and improved.

 

In any case I have submitted a diagnostic report, the number is 535844962. 

Any help would be much appreciated. My setup allows me to use TV/Playbar with surround sound and to unbond my Connect:AMP in order to use my turntable and vinyl. I’m not too keen to by new hardware to replicate the functionality I had until last week. 

Many thanks.

Lyricist I
October 20, 2020

Additionally - is it better to have a long ethernet cable run or a long speaker wire run.

Should I put my CA near the router and run long speaker wire up the wall and across the ceiling, or put the CA in the ceiling near the speakers and run a long ethernet back to the router. Power is not an issue.

 

October 20, 2020

Personally, I would sell the C:A and buy an Amp so that you don't face this choice. 

I realise that it is easy for me to spend your money.