Spaces & Setups

I have used the Amp connected to a TV via HDMI to act as the front of a surround system, left, right and phantom center channel, sub out and support Sonos speakers as rear surrounds.With the Amp set up in this configuration, running a powered sub from the sub out port, is that sub receiving the actual decoded subwoofer channel from Dolby, basically the .1 of 5.1 or does the Amp just use its crossover to feed low frequency from the left and right channels to the sub out port as it would in a stereo set up?Likewise, is the phantom center channel derived/created from the decoded center channel of Dolby 5.1 or is it purely simulated from the left and right channels?   

We have a pair of Sonos speakers ( a One & One SL ) paired in our lounge controlled by a Amazon Echo., and am awaiting delivery of a Sonos 5 and Rega Turntable set up any day now.  Seen a pair of Sonos  Play 1 speakers for sale, they are in excellent condition, and at £120 look a good buy. Was thinking of getting them to pair up in Stereo for the kitchen, at present there is a wall mounted Amazon Echo Plus, which is not to good. I have a spare echo dot which would control the new Play 1’s. Biggest concern is that they are a few years old and i just wonder how long Sonos will support these with updates etc. Any advice appreciated

I have the Sonos 1 and at cocktail hour I bring it outside in my Tiki Hut to play music. The sound is good but I would love to have surround sound somehow. I thought that since it’s bluetooth maybe there are 3 smaller speakers I can connect wirelessly to the Sonos but there doesn’t seem to be. Each time I’ve researched the only answer seems to be is buy more Sonos 1’s but at over $200 a pop that’s not feasible. Any suggestions?ThanksBill in Florida

I have old Play 1s and want to add new Arc -- but Play 1 dont work on S2 -- will that work for surround? 

Hi, If i use my Sonos Beam (gen 2) + SUB to my eARC on the newest Samsung premium tv, should i go for PCM or Dolby then? /M

Hi,I have read so many different answers so here is my question: I got the new Beam with Dolby Atmos + SUB and i wonder how to setup my PS5 with it.I have HDMI from my Samsung Q85R arc to the Sonos Beam and from my PS5 to Samsung Q85R HDMI port 1.Which settings i choose for the best sound?TV, Soundbar or AV reciever?PCM, Dolby or DTS?My second question is when i shall choose Dolby Digital+ on my Samsung Q85R audio settings it jumps back to PCM but with Dolby Atmos setting active, is that normal? /Marco

Hi,The latest update brought some significant UI bugs. When I move mouse over UI controls they disappear (see attached screenshot). It works for all controls including menu and text boxes. Items may reappear if I move mouse very slow. But it’s unpredictable. I tried to reinstall the app with no success. I must mention that I’ve been using the Windows app for quite some time and it was always working fine. I use the latest (fully updated) Windows 10. Please help.Thanks,Dmitry 

The songs master quality from TIDAL aplication downgraded when connected to Sonos speakers. The same efect appear if I connected to Sonos one speaker or to Sonos ARC + SUB + 2 Sonos one.The quality is downgraded from Master to HIFI.A year ago, I've read at the comunity forum that it going to be fix at S2, but it not heappend yet.When sonos will support TIDAL's master quality? 

While this is ahppenig with a Sonos arc, I'm pretty sure it is a tv/fire cube issue but was hoping someone !ight have an idea here:I have to unplug the supplying device's hdmi cable (fire cube tv) Everytime in order to get Dolby. When I first try to watch a movie or show, I only get PCM as an option (Dolby Digital, DTS, etc is greyed out) on my tv, but if I plug the HDMI cable going into the tv from the fire tv and replug it back in, it switches from pcm to Dolby digital. I have to do this every single time. I've already swapped that HDMI cable out. This is just using ARC. I have ordered an HDFury Arcana, but because of all the supply issues that won't be in until sometime in January. ​​​​​​Any ideas or advice is greatly appreciated

On the web it says yes, but the application tells me that it is not available in my country, do I do something wrong?

Hi,I just started using Sonos Speaker One Gen 2 than i made quick research for the Dolby atmos and so and so than i remark i need buy Sonos Beam Gen 2 or Sonos Arc products but i have a complicated problem :(As i understood Sonos Beam Gen2 or Sonos Arc doesn’t provide Dolby Atmos via AirPlay 2 so i have projection setup at my home and it’s cell mounted with no ARC Support ? as i understood i can connect my apple tv4K directly to sonos beam 2 or sonos arc than as a out to my projection hdmi ? even my projection doesn’t support ARC hdmi ?Isn’t it any solution for Wireless Dolby Atmos AirPlay 2 or something like that ?

Since installing my Beam 2 I have found that there is a slight, but annoying, delay between screen picture and voice sounds.  This didn’t happen before. Is there a cure?  Thanks for any advice you can give. John. 

Hello Sonos Community!I have a Beam GEN2 and cannot capitalize on the ATMOS capabilities since my TV only has ARC (and even that does not work properly - will not pass through).  I am resigned to upgrade the TV and while OLED would be nice, my SONOS upgrades do not leave much extra for making a splash.  Hence, I am considering the Hisense U78 LED panel as a value-for-money option and am reaching out to the community for real world compatibility with SONOS Beam.  I would love a clean solution and utilize eARC!Thanking everyone in advance.

Hi all!Yesterday I had a friend at my home. He is a true audiophile. He owns a Sonus Faber speakers with Mcintosh amp and a whole lot more really expensive equipment (DAC, cords...). But, he used to own a system 5 or 10 times cheaper so I think he knows what he is hearing/saying. I myself listened to his newest system. I went speechless. I told him numerous time: Sonos is not for critical music listening, but my 5.1 setup for movies: it can hold its own. So, yesterday he had his ears on my Playbar, rear 3’s and a SUB. First, Eric Clapton’s Layla, unplugged through Spotify. After 10 seconds, he went: “Whoa, someone killed the musicians”. I LOLed but even before I had a chance to “tweak” the sound he kindly asked me to turn it off :-) Ok, how about some movies. The plane hijacking scene of The Dark Knight Rises was our choice. He let me go a bit longer than Layla but he said: Do you know how much sound you are missing here? So, I pushed mute, and replied: I don’t agree, I thing that movi

Hello Everyone,We will be installing in a Museum gallery several SONOS 5 speakers. They will be above guests heads on one of the walls of the gallery and will require a secondary safety mechanism in case the mount fails.Usually, we would attach a safety cable between the speaker and the mounting surface, but I have not found a mounting point on the speaker to do this. Short of drilling a hole in the cabinet (which would void the warranty) or using some sort of super adhesive mount that could hold the weight of the speaker (might also void the warranty), I am kind of short on ideas.If anyone has experience with this, I would appreciate any and all suggestions.Thank you.

I have an Amazon Fire TV Cube with a HDMI connection to a projector.  I would like to connect my Playbar (which has an Optical Audio) but the Amazon Fire TV Cube does not have an Optical Audio connection.  So from the Fire TV I would like send the video to the projector and the audio to the Playbar. Is that possible?Thanks in advance. 

What happens to components that are “upgraded”? I notice people are selling them 2nd hand, but is it even possible to connect an upgraded component to a S1-system? I thought they would be rendered useless, as CR100 a few years ago.Or will they work on every other system but mine since I made the upgrade?Or will they still work, even on my own system if S1?There was a long text if I clicked “upgraded” but nothing on this as far as I could tell so I clicked cancel again.

Hi All,I have some oddities with my two setups. One is NVidia Shield 2019 connected to LG OLED B8, and then to an Arc. The other is a 4K Firestick connected an old Samsung LCD, and then to a Beam.I have a load of movies on Plex, and generally all good other then AAC 5.1 sound tracks not playing as 5.1 on the Arc; playback will only go through as 2.0 PCM. This is consitent from the Shield and also a 4k Firestick. All AC3 soundtracks are fine. DTS won’t play at all.On the Beam the AAC 5.1 plays fine as Dolby Digital 5.1 and also plays DTS as the same (transcoding).Other than convert the files from AAC to AC3, is there a way to sort this out for the Arc? I can play from the Plex app on the TV and all is ok, but the LG TV apps are clunky and slow and I’d rather avoid using them.Thanks

It’s a weird one but in the last month or so the surrounds and sub connected to my arc, keep dropping and I end up with “?” Listed in the system  its ONLY the ones connected to the arc, no the ones connected to a beam. The system is near a Google WiFi mesh router and is set to connect via WiFi as opposed to SonosNet. if I reboot the speakers, they work again, if I restart the WiFi, they work again too. I have tried dhcp reservations for the arc, surrounds and sub… same issue. Arc always works fine, it’s just the surround and sub that drops. I don’t have any issues with any other WiFi devices, it’s very odd. only started a month or so back. nothing has changed, that I am aware of. diag 1981386366 any ideas.

I have a Play 5 I think it’s Gen1, never really used it and wanted to sell it, is it even worth doing so?

Hello Community, Sonos,I was wondering if other people would find it usefull that you would recognize a full album vs a single in the Artist overview.example; you see 10 items below the “artist radio and Top Tracks. it would be handy if you could navigate to the full albums by recognizing them or if they were grouped? Thanks,first time question-askerToni

I have an issue where some of my speakers appear to have lost their trueplay settings and I have to retune to get this to work, which is a real pain.  Speakers aren’t being moved or reset etc - does anyone have any insight as to why this is happening? thanks 

Can you listen to Sonos HD Radio over bluetooth or Airplay 2 with a Roam speaker? Do you still get the best quality or is that only when it’s part of your home system? 

I am new to this so please bear with me.I have a Western Digital MyCloud EX2 Ultra hosting a Twonky Server (Version 8.5.2-5) to provide access to Pictures, Video and Music. All works fine except the Music will not play on my Sonos Play1 via the Sonos app (Version: 13.3 OS:S2) loaded on my (Android) mobile devices.The Sonos app sees the Music (Folders, Albums, Tracks) but says “an error occurred while adding tracks to the Queue (701).On the Twonky Server, the Sonos support option is OFF. This is because the text warns that the option prevents Windows Media Player running on the same machine, from sharing media. I did once set it on, but the required server restart failed (I am using a Windows 10 laptop to configure the Twonnky Server). I have also read that “The Sonos feature included in Twonky is not functionally supported. WD support Sonos using SMB”.I do not really understand what that means but have also read “I’ve activated (SMB1, SMB2, SMB3) and (NTML V1 and NTML V2) and I’m able

I just thought that I would share my experience, I am currently listening to The Marias, Cinima on Vinyl through Sonos Five paired with x2 play:1 stereo  connected to a Fluance RT84. I am in Audiophile heaven. I haven't experienced nothing like this before and would like to say a simple “thank you” to Sonos for making this possible. I am experiencing new heights of listening. Thank you. Simon