I am getting very little or no Atmos height effects from my Arc.
The Arc is 6.5 feet from my ceiling and I'm seated at about 6+ feet away from the Arc. I have done Truplay as well. I don't even feel Atmos in the front stage as well. The Arc is seated on the TV console about 2 feet off the floor. There is nothing blocking the Arc speakers.
I have tried raising the Arc from it's rear and front about an inch but I don't hear any improvement. The dealer told me to get the Arc checked out at the service centre but I doubt it's faulty. I am able to hear the pink noise from the Atmos 5.1.2 test clip but the audio is distinctly coming from the front. It does not seem to be bouncing off the ceiling.
Besides that the Arc is a solid upgrade from my Klipsch Cinema 600. Any advise or help would be greatly appreciated.
Kelvin from Singapore