Spaces & Setups

I have changed my tv and before I used to be able to control the surround sound setup by one slide control, now it seems to be in 2. The paired speakers and then the beam and sub. Also it mentions on the help part of the app to setup by selecting home theatre, I cannot find that on the app.

Just had a Samsung Q90T delivered & started reading about all the discrepancies between the Sonos arc & this Tv, with Dolby atmos not working & sound cutting out intermittently. Do I return it before I open it for an LG OLED GX or not ?

I had a SONOS home theatre bundle in the family room since 2018. We just did some remodeling and moved the SONOS PlayBar (PBAR1US1) and subwoofer to our game room, and now need to replace the FR soundbar. Our TV is a Sony XBR75X900F. Our cable provider and wi-fi modem is Verizon FIOS, and pretty much everything is controlled through our FIOS remote (see below). We also have a ROKU box.Questions:Should I replace the soundbar with the Beam?Will it be compatible with the SONY TV?Will I be able to control the audio with the FIOS remote or will I need to get yet another controller?  

Optical out from TV is going into Playbar. Rear channels and all other zones play audio from TV, but not Playbar. With the amount of money I’ve spent on Sonos, and the amount of issues I have, I’m starting to think I would have been better off with Russound or Nuvo. Any suggestions to remedy the issue? Obviously the Playbar is passing audio to the other speakers, but not playing itself. I’ve had this issue intermittently for over a year. Diagnostic confirmation number: 2014974235

I have read (a lot!) on this but could not find specific answer and therefor my question. If it has been, apologies for repeating!I have just moved to a new build hose which had Sonos Connect:Amp installed, with 2xceiling speakers in 2 different rooms. Currently, cables are connected to the the prongs at the back of the device and all 4 speakers work fine. However, it all plays the same music and there is no way for me to turn one of the room off.I do not necessarily want to play different music in different room but hoping to be able to connect my TVs in different rooms and be able to listen to whats being played. Can this be achieved without investing another £500 in another connect:amp? Rp 

So, I have returned a bunch of Bluesound equipment and switched it all to Sonos.  One room has an Arc, Sub and surround set up and I would like to attache the Arc to a MantelMount MM540.  Had the Bluesound soundbar on their initially (which came with some mounting brackets/wings), and I am wondering if I need something special to place the Arc on there.  Looks like is will just screw right in and not sit to far underneath the television (OLED and pretty thin) so as to not block any of the speakers.  

Hi just a quick question;I own a SONOS Arc.I’m thinking about upgrading my tv to Philips OLED804 (or 805). These tv’s dont have eARC.Will I be able to get ATMOS sounds?Furthermore, if I connect an AppleTV 4K to the Philips… does that send an ATMOS signal thru my TV to the SONOS Arc???Also any thought on lip sync issues on this combination?Would like to know before spending a lot of money. Thanks for the input!

Hi Sonos It is happing again :-[ (3rd time)I’ve got audio dropout in the morning. And it is happening at the same time and same situration as last time. Around 7 o’ clock it all begins. Last time we you magically fixed it over the web And everything was working fine. (you have already fixed it 2 times. So I guess it is time for the 3.) System setup is the same. no new stuff so I don’t understand why the dropout suddenly comes back. Please please help :-) Kind regardsP   Message from last time: (26/3-2020)Hi Sonos people :-)I am having some trouble with my Sonos equipment.I have an alarm set that starts to play everyday at 6:30 and play 2 hours. In the beginning there was no trouble. And now it automatically turn off the music at around 6:45-6:50 everyday. I have tried to redo an alarm setup. I have tried to update system. And even tried to do 6:15 instead 6:30. But no matter what it still do the same stuff everyday.  

Hi guys from UK, I have a two Play 1 which is eligible for upgrade with 15% off for new sonos product.Then a playbar eligible for upgrade with 15% off for new sonos product.Sonos said I am entitled for 30percent discount of any sonos product on my next purchase.If I will avail the upgrade and use the 30percent credit (which i am buying a sonos move) , I can still use my playbar and play1? They will not brick my speakers and will continue to used in S2 sonos app?Thank you. 

looking to use already-owned multi-channel amplifier to drive several new S2 ports.   any issues with volume control in this setup?   Note: my setup is dedicated in-ceiling and in-wall speakers in various rooms in my house that the ports drive.  just looking to re-use my separate amps vs paying for the amplification in the new S2 connect amps.   Thx!  

Hi, I have Apple TV, LG c9 and updated my arc but I am still only getting 2.0 on 5.1 content such as Netflix when the Apple TV is set to auto? The atmos works ok but why am I still not gettting 5.1? I thought the lpcm update would solve this? many thanks, dan

My Ubiquiti Alien Router has two networks set up. One on 2.4 and one on 5ghz because my Epson scanner will only work on 2.4. My Sonos S1 has been really wonky and is “unable to play”. Does my iPhone need to be on the 2.4 network to get my S1 to play. It appears to be so. Please let me know if there is a way for my S1 to communicate on 5ghz so I do not have to keep switching networks on my phone. Thank you.

Daft question - turntable plugged in via aux - works fine but volume is definitely lower than playing direct via App etc.  is this because it’s aux input or maybe the power output is not high on the turntable a relatively cheap audio technica type I have add a few years.  or is that normal 

I’ve recently bought a turntable which has a wired output and Bluetooth and built in pre-amp. I don’t have a separate amp so I am currently using it with a Bluetooth speaker.  However ideally I’d like to be able to play it through my Sonos system. I have been researching options, but looking for help / advice!   Sonos Play 5 - could connect directly to the turntable and presumably it would be able to play out of my other existing Sonos speakers at the same time.  Sonos Move - I could connect via Bluetooth to my turntable, however I am not sure if it would play out of the other Sonos speakers at the same time? As I would have to toggle it onto Bluetooth, presumably this effective disconnects it from the wider system?  Sonos Amp - would make sense, but seems unnecessary for me - the Play 5 would work just as well for what i want and give me the advantage of another speaker Sonos Port - I cant understand this fully - would this only work for me if i had a separate amp to connect the turnt

currently have a Beam. In general love the sound but lacking in stage width. Don't wanna spend $$ on Arc and have no use for Beam plus Arc is a more expensive solution.What if I mount two Ones on both sides of 65" tv and keep Beam in center? What would be the effect? Would Beam serve as a center? Am I sacrificing Beam capabilities or enhancing on them? Would I have to mount Ones same height as Beam or can I use ear level height?And last question - would there be cleaner bass at all in the above setup option or would I have to invest in sub for that? Right now problematic as I am in an appartment.BTW - please no surround suggestions as I cannot place the Ones in the rear.Thanks!

I plug and unplug my speaker and don’t see no led

I am seeking advice on audio settings on my Panasonic TV and Panasonic UB900 player in order to prevent lip sync delay but still retain 5.0 sound.  

Up until today I had an Xbox One X and outputted sound via Xbox optical into the Sonos Playbase (set up as 5.1). Today I upgraded to the Xbox Series X not realising they had done away with the Optical out. My TV doesn't do pass through HDMI so I can't output the Xbox to my TV in 5.1 and then back out of the TV via optical. I can't only do this in stereo 2.0, which is what I'm doing for now. I think my solution needs to be some kind of split box that allows me to split the HDMI cable into HDMI and optical. The problem being as the Xbox uses HDMI 2.1 for 4K 120hz, I need a switch that can do this for me....or at the very least 4k 60hz for now.....but also HDR as well. Anyone successfully done this? I don't want to upgrade to Sonos Arc as this means I need a new TV. Any help appreciated.

Maybe someone might know if the Q80T volume display is still shown on volume changes when connected to an Arc? Thanks, Carl

Hi!I was thinking of getting my boyfriend a Sonos beam for Christmas. I was going to recommend his family purchase other speakers for him to go with the beam. Do all Sonos speakers link together? The Sonos beam is going to be in our living room. I was hoping we could do smaller speakers for the kitchen to hear the game when cooking or playing music. Is there speakers you would recommend? Unfortunately I cannot afford the $1500 set of speakers so hoping to slowly just give him the Sonos as gifts over the years. 

Getting a new Sony X950H delivered in a couple of weeks. I also ordered a new Arc soundbar. I know that I will be ok for Atmos playback, but what about DTS?  I know that the Arc does not support it, but there are some work around options. I have not picked up a 4K blu ray player yet, so any suggestions that will help with DTS playback, I am open to. Also, I will have access to a PS4 Pro shortly because my son is getting the PS5, will that solve my issue? Thanks in advance.  

I currently own  several SONOs products (Soundbar, sub, 2 play 3’s, 2 play 1’s, a Boost and a Connect).I use the connect for my 2 pairs of outdoor patio speakers, 2 garage speakers, and a shower/sauna speaker.  I also have the TV on the patio going LINE IN to the Connect.I am building a detached garage and I plan to create a 7.1 home theater system using an onkyo txnr 686 as the receiver.  I plan to use ZONE 2 for my outdoor speakers and I would like my outdoor TV to also play from my outdoor speakers.  Is there a SONO product that will do this and if so please provide instructions on the connections that need to be made.  I would like to have all of my wired speakers as part of the sonos system but the priority are the zone 2 speakers.  THanks

My apologies if this has already been answered (couldn’t see anything when searching though). What is the output impedance of the Port’s line output? I’d like to drive a fairly long cable (5m), so low impedance would be good..! 

Do I need to retune my paired Sonos Play 1 or other paired Sonos One/Sub/Playbase every-time there’s a power outage or when I lose power to the outlet they are plugged into? 

Are there additional curated stations on HD that aren’t on the free version. If so how many?