Spaces & Setups

Today is my first day with sonos moveAfter turning off from the power button from back side after sometime move automatically turn back on (light on). Is there any issue in the device or common issue ???Please help me it drains battery...!!!

Device information：Sonos arc+sub+play5*2Sony 9500G + APPLE TV 4KProblems encountered：1.Sony works with Apple TV，Sony open earc，Sonos sounds smaller，DD + 5.1 shows multichannel pcm5.1 （Diagnostic information coding：1291472426）2.Sony works with Apple TV，Sony off earc，SONOS sound returns to normal size，DD+5.1 shows Dolby digital + 5.1（Diagnostic information coding：938343179）I have been troubled by problems for a long time. I hope I can get help. Thank you

I am going back and forth on which option will work better for my needs and looking for input/advice.The previous owner of our house installed 4 Yamaha NS-IW280C speakers in the ceiling on the main floor. There are 2 behind the couch that faces the TV, one in the kitchen and another in the dining room. I’ve never used these so I cant comment on the sound quality.In an effort to improve the sound on our main floor I’ve been debating buying an Amp to power the Yamaha’s for WHA vs. picking up a Beam to beef up the audio quality from the TV as well as for regular music listening.Given that the Yamaha’s are slightly behind me in the ceiling when watching TV I would expect that even with the phantom center channel from the Amp, I wouldn’t benefit much from this setup for TV watching.At the same time I’m wondering how the Beam would compare to the Yamaha’s + Amp when it comes to listening to music.It also drives me mental knowing that we have nice speakers in the ceiling that aren’t being use

I am upgrading my receiver and want to check if any receiver has full integration or do all require an amp?

Hi, My plan for the upcoming weeks is to buy a new TV. Currently I have two IKEA SYMFONISK lamps and my plan is to stream the sound directly to those speakers. Is it possible to do that without any additional Sonos product? What kind o configuration the TV should have to support such a connection? If it’s not possible, what should I add to the configuration to ensure the streaming?  Thanks,Oskar

Set up is a Sony A8 TV, Arc connected via EARC. In-built Netflix app on the TV has started to drop the sound at random points in any Netflix programme. Not just brief skips but the sound will suddenly just stop while the picture keeps going. I have to briefly turn the TV off and back on again (just with the remote) and the sound returns. No other apps suffering from this.  Any suggestions / anyone else getting this behaviour? Thanks 

Have a playbar and have been looking at a JBL 9.1 but then read about the Arc.Has anyone gone from a Playbar (plus sub + surrounds) to an Arc with and have any opinions on whether it’s worthwhile? My TV doesn’t have eArc but I can get Atmos I believe but in general I am just hoping for better surround and immersion.Thanks. 

Can I connect a zp 90 second gen to a play 5 first gen instead of trading up? 

In the Sonos Radio music service I can search for a radio station, but when I go to add the station to an alarm I can’t seem to find the station. For instance, I do a search in Sonos Radio for “spa” and come up with a number of stations.  Let’s say I now want to add “Radio Art - Spa” (for example) to an alarm.  How can I find that station in the Alarm settings except to scroll through hundreds of stations in the “Specialty” channel (browse → Music → Specialty), which is where I *think* it might be (a guess). Adding the found station to “Sonos Favourites” puts it in the favourites, but that doesn’t help, as Sonos Favorites is not an option in Alarms either. How can I find where the station is located so I can add it easily to my Alarm?

Hi,  I have a play 1 and a play bar. If I buy one of the turntables off the Sonos website, will I be able to connect it and play it off the two speakers I own?thanks 

I have an Audio Technica AT-LP60 with RCA cables that I want to setup with a Sonos system. I have the playbar but don’t believe that is an option. If not, what speaker should I purchase? Is there a Sonos system that can be connected with the RCA cables?

Hello I am looking for the dimensions of the disc present at the end of the sonos arc power cable?  thank you for your help

I have Sony 65” LED TV mounted above the fire place mantle.. There is hardly 3” inch gap between mantle and bottom of the TV.. But the TV can be extended front a bit and that way can make 6 inch space behind.. Wanted to know, if I place the Sonos Arc behind and below the TV on the Fire place mantle, will it perform well. I cannot keep the Sonos Arc in front because it will block TV’s IR reception [less than 3 inch gap and Arc is 3.5 inchs tall].Current situation is to buy and try. 

Up until i updated the S2 app to 12.2.1 I would see the Sonos audio controls in the pull-down notification curatain as well as on my lock screen. Now it’s not visible in either. I noticed upon going into the Notifications menu that the Sonos app isn’t even listed. I’m running iOS 14.2 on an iPhone 12 Pro. Music controls work well within the app itself. I even uninstalled and reinstalled it but no joy. Anyone else experience this? I just went through something similar with my OnePlus 7T Pro McLaren and that was never resolved. I hope that’s not the case here because I’m just starting to get used to iOS again.

As the title suggests - I appreciate the playbar/base can’t ever be lossless with the toslink connector but when are we going to be able to feed lossless sound to our amplifiers and beams?

Hello! New user here. I’d like to connect my turntable to my Sonos system. Can I use the Sonos Five to stream my turntable to my other speakers? I don’t need the output features of the Port so it seems like I’d be better off getting an extra speaker than the Port. Am I missing something?

I have a 2019 Samsung Q70R and am wondering about sound quality if I got a Sonos Arc. Apparently my tv does not have eARC. I currently run a Comcast cable tv + Apple TV + Oppo BluRay player through a Yamaha receiver. I’m trying to minimize things with a move to a soundbar. So, looks like I would get 2-channel stereo from DTS BluRay discs from my Oppo, since the Arc cannot decode DTS, right?As to my cable box and Apple TV box, since streaming is mostly or all Dolby Digital, would I get full Dolby via the Arc? But, lose Atmos? Thanks

I just got a new phone it is an iPhone 11 promax and Sonos has asked me to re-authorize my Apple Music account. When the pop-up window opens with my Apple ID in it and the section for me to enter my password the keyboard does not pop up and so I cannot type in my password.

I’ve had a Bridge for 5 years and not had a single issue with our system.  We have a Playbar, Sub, 5 x Play:1, 1 x Play:3, 1 x Play:5.  I see the Bridge is now ‘legacy’. Would the community recommend I replace the Bridge with Boost?  Only, I see some have had issues once they’ve moved to a Boost despite never having an issue whilst on the Bridge. Many thanks in anticipation for any advice offered.

I’m Eligible for the upgrade 30% discount on the upgrade program, but the full surround sound set has stock all sold out, that I want. How long does it keep my 30% discount on the sonos website, as I don't want to purchase the items separately, I’m happy to wait for the stock to show again.  Also I’m eligible for two product upgrades, does mean I can order the full surround sound set and say a pair of play 5. Thank you for help Andrew

I have been having issues with the Sonos S2 app connecting to the speakers, but strangely I can connect to them just fine in the Spotify app. Any idea why this might be? Have tried all the WiFi reset steps and speaker resets etc. But no improvement. Can sometimes connect if I’m close to the boost bridge but more patchy the further away I am…..was thinking it must be a problem with the bridge. But how come the Spotify app has no problems? Any help and advice gratefully received! Thanks

Customer Support directed me to Tech Support, and Tech Support funneled me into community, so here goes:  I have an extensive Sonos system in my house now, all devices being "Gen 1" (Play:1, Play:3, Play:5, original Subs, Connects, Playbars, etc). None have AirPlay compatibility in them. I am also therefore tied to the S1 controller. If I add a Sonos One to my home system, can I use it as a bridge to AirPlay to other Sonos products in my house? For example, can I set my MacBook Pros audio output to the Sonos One and then "group" it with my office's Play:5 1st Gen speakers? If yes, which controller will I be using from that point on? S1, S2 or both? Thank you.

Good day and please forgive me if this has already been answered. I recently purchased a Sonos Play and a Sonos Five.  The Play is used to bring in audio from a CD player.  When I first set up the system, the devices sensed that the CD was playing and automatically broadcast audio from the line-in.  Recently, something changed and I now have to go into the app and specify the line-in as audio source. Otherwise I get no audio. To my knowledge, I’ve changed nothing, but clearly, something is different.Thoughts, suggestions, please…Thanks in advance for your help.

I understand the Sonos Amp is based on the Qualcomm DDFA CSRA6620 chip.  I was wondering if that chip does the line input digital to analog conversion.  If not, does anyone know what chip or any additional details.I’m very pleased with how the amp digitizes my turntable input which is why I’m curious.Here’s some info on the DDFA chip if someone more technical can sort this out.https://www.qualcomm.com/products/csra6620

Hello, Setting up a Playbar to my LG OLED C8.  I read the configurations and was able to get the magic remote to be recognized and both mute and increase volume worked.  However, even though volume recognizes on screen that I am pushing to lower volume, no changes are made on the Playbar.  Thus, volume can be increased but not decreased. Only on the Playbar itself only volume be done manually lowered.   Let me know if anyone has experienced this and what ideas to fix.  I am using Optical out configuration. However, back to using only the TV speakers until this can be resolved. Mahalos,Ryan