Spaces & Setups

Hi all - so I have two of the newer Sonos 5 speakers tied together with a Gen 2 Sub and a soundbar.  From what I understand the 5s and the Soundbar will support the Qobuz 24bit streaming, but the Gen 2 Sub will not.  So my question - since they are all grouped together, will the two 5s still play 24 bit or will the sub bring it all down?

We have a new home and a few of the samsung tv’s are connnected to Sonos sound bars, which is nice because using the built in tv speaker doesn’t down great due to the cabinets/book cases the tv’s are in.It appears that the soundbar is connected to the tv via the single serial wire to a one connect box. The sound bar doesn’t have HDMI.  I am using a roku voice remote for the tv but i can only adjust sound via the Sonos app linked to the sound bar. Is there a way to bypass the Sonos app and system to just allow me to control the tv’s sound via the roku remote and only have sound come out of the soundbar (not the tv)?thanks for any suggestions!SM.

For a few weeks, Amazon Music is available in many new countries, including Poland: https://www.aboutamazon.eu/press-release/amazon-music-unlimited-expands-to-28-more-countries-around-the-worldWhen can we expect to have Amazon Music available in Sonos as well?

I just beginning to investigate taking the dive into the Sono world. I don't know if what I'd like to do will work and I'm looking for some advice. I'm thinking of using using a Samsung Frame that has it's "one connect box" connected to a Sonos AMP using eARC. The AMP and the one connect box are hidden in a cabinet across the room from the Frame TV with the extra long "one connect cable". The one connect box will have other HDMI devices plugged into it. The AMP would also be powering existing in-wall rear surround speakers.  Under the Samsung Frame would be a Beam (or Arc) sound bar. The sound bar I hope would just using wifi so there are no addition cables between the TV and the sound bar. Does it work like this? Can the AMP handle the eARC input from the TV and share it with the Beam/Arc soundbar wirelessly? I don't know a lot about how the Sonos ecosystem works, any insight would be greatly appreciated! And thanks for any help in advance!

Que tipo de cable HDMI trae Sonos ARC?

Does Sonos have any plan to allow its Users (Customers) to PASSWORD-PROTECT control of the App?This question has come up repeatedly from Sonos Customers, going back now over 8 years(!), yet it is always ignored by SONOS, or some diversion answer is given like “change your router” ...”hide your internet router password” ...”stop your guests using your internet” ...etc ...none of which truly solves the problem; a problem that I’m sure with all the tech expertise that SONOS has, just to simply password protect the app.Here’s a quick real example of how allowing access to my SONOS system by anyone with a SONOS app can be ...we had some friends staying.  We didn’t give them access to our Sonos but they downloaded the SONOS app. Logged into our wi-fi (which of course I would give them as they need internet access for emails, etc) and they started using out SONOS at their whim. But it goes on - their son in another country logged into their Spotify, and started playing heavy rock, which (you

I’m considering a 5.1 system driven by an Arc, with Amp providing in-ceiling surrounds and, possibly, subwoofer. I’d like to clarify some details that are unclear in the support articles.Here’s what I think is true:If the ceiling speakers are configured as surrounds, they cannot be used to play audio independently; but there is an option to play full volume through the Arc and the surrounds together (described here). I assume this works for all types of inputs (TV, AirPlay, internet audio). Per this article, it’s not possible for Amp to drive a subwoofer when its other speakers are used as surrounds. The only supported subwoofer in this configuration is the Sonos Sub. As long as the Arc and Amp are on the same network (I’m anticipating using ethernet), I can store the Amp in another room/closet and route the speaker wires to that location (despite the statement about line-of-sight here). Although Amp generally requires use of the Sonance architectural speakers to allow for TruePlay cal

Hello,My Sonos ARC’s center speaker has a lot of bass distortion (crackling during bass heavy scenes,when playing back any material that is lossless (Dolby TrueHD and Atmos (TrueHD) from a Blu ray player, LPCM from a blu ray player, etc.).  Playing back lossy material in Atmos, Dolby digital, Dolby Digital+ (such as an Apple TV 4k), does not present the same issue (clean audio).  This is something that I either haven’t noticed before (I bought the ARC back in August of this year), or most recently became an issue (maybe due to a firmware update?).All components are connected to my LG 55 CX model (set to PASSTHROUGH), eARC HDMI out to the ARC.  I have power cycled all components, used different HDMI cords, checked that all components and TV have the latest firmware, etc.  Any help would be much appreciated.  since most of my watching is with lossless audio.  Thank you.  

Hi,I have 3 Sonos speakers: a Play:5 a Play:1 and a playbase. Last week I noticed there was an update available for my system, which I installed. After the update I have problems with the IOS controller. The play:5 and playbase are disappearing from the controller all the time and only the Play:1 is visible. This only happens on my iphone with the ios app. On android all speakers are visible all the time. Sometimes it helps to have the app scan for new devices, sometimes the speakers just reappear again after some time. It's pretty annoying as my iphone is my standard device.I've reset the app, deleted it and installed it again, restarted all speakers by unplugging them, shut down my router, reste the wifi etc but the problem still exists unfortunately. As it only happens on IOS it seems more like a problem with the ios controller than anything else…..

I use my Sonos system in my smart home and it would be very useful to be able to know whether the Sonos Move is currently lying on its charging base or somewhere else.Sadly, I couldn’t find a way to do so through the API or something.Was someone able to do such a thing ?Thank you :)

My eldest is getting to the age where they are able to use tablets, PCs etc.  and is getting increasingly independent. They also have a Sonos speaker in their room which they use for podcasts and music.What I’d really like is an experience tailored to kids and parents:Limit the rooms that they can control (no having fun messing around with speakers in the office or other bedrooms). Limit the sources / filter adult content Curated Playlists / streaming services (e.g. Stories Podcast on Stitcher / Spotify)Another issue is that their Windows Tablet is in Windows S mode to prevent random installs, so we are unable to install the Sonos controller software as it is not available via the Windows Store.  Is there any reason that the existing Sonos Controller cannot be made available in the store via Project Centennial / Desktop Bridge / MSIX Packaging Tool, or whatever the current iteration is?

HelloMy Beam (Gen2) arrived today (10/4/21).  Here are my thoughts…Test Parameters Testing was done to compare the Arc and Beam-Gen2 as stand-alone speakers without surrounds and sub(s). My opinions are based upon my ears. There are no graphs or charts to show frequency response with peaks and valleys. In short this is not a Peter Pee review (for those of you familiar with his YouTube Chanel) . Just a plain good ol’ fashion End User opinion/experience. Sonos Original Setup: Arc + One x 2 + Sub x 2 Sonos Test Setup: Arc / Beam-Gen 2 TV: LG OLED 65in (165.1cm) with eARC Room Dimensions (L x W x H) 20ft (6.096m) x 13ft (3.9624m) x 8ft (2.4384m) Disc Player: Panasonic DP UB9000 Ultra HD Blu-Ray Disc: Justice League 4K Ultra HD / Disc1 / Part 2 Heros Sonos App Reported Sound: Dolby Atmos (True HD)SetupSetting up the Beam-Gen2 was simple, fast and easy. To date it was the best experience I’ve had with a Sonos product. The ease of setup IMO is in no small way due to the integration of NFC usi

I’ve loaded my library into the My Cloud Home (MCH), I’ve got MCH as a music service in the Sonos app.  Everything appears to be fine, but I can only play one or two songs before I get “Unable to play '[song title]” - the connection to My Cloud Home was lost" The MCH is plugged into my router, as is my Boost.  Sonos works fine playing from my computer, Spotify, Sonos Radio, etc etc….just won’t play reliably from My Cloud Home.  I’ve searched the net, and this site, and it’s not an uncommon problem, but I can’t see where anyone solved it.  Any ideas?

I’ve configured my AMP in a home theater setup with B&W mains, the virtual center (of course), a Gallo Sub hardwired to the AMP, and dual Play 1 surrounds. Now I’m wondering what’s the best way to calibrate this mashup? Any ideas?

Hi all , I like listening to Big R radio 80s Rock via the internet , is it possible to get this to play on the Sonos beam ? I have an android phone .

I want to upgrade from my Bridge but I’m unsure of the component to buy. The bridge connects to a device to control all the speakers in the house. Which component should I upgrade to?

Hi AllCan the Sonos app put on and put off the device? Can the app switch from Bluetooth to wifi?

It seems as though Apple music playlists are no longer appearing in Sonos when indexing the library.After many hours of chat with Apple / Sonos it appears the reason is that Apple no longer generate the XML file required by Sonos to index the Library. It is unclear as to whether this is a result of my recent Monterey upgrade or not.The “iTunes Music Library.XML” ( you must have the spaces !! ) file can however be exported by Music  / saved to your Sonos library index location and all should be fine, (although you’ll need to do this every time you change a playlist ) but importantly for us all is that Sonos clearly know this restriction to their offering but are not making to clear to all.  Unless a fix is provided by Sonos, or you have the capability to generate XML files (many people will not), the Sonos APP is now in my view seriously compromised.  It was bad enough when we lost the ability to play direct form our phones, but this is now even worse.   I fear 3rd party APPs like Sonos

Hi all , I have sky+ HD and I've been looking at the beam gen 2 with 2 Sonos 1sl speakers , am I better using the optical from my TV to the bar ( outputs Dolby digital ) or hdmi arc to the bar even though I only have sky+ hd ?? Thanks 

Anyone have this set-up and can feedback Dolby Atmos experience with the Beam 2. I currently have the original Beam and looking to upgrade. 

I have an ARC with 2 x ONE SL surrounds. I don’t always want the surrounds on (quiet hours at night). What’s the easiest / best way to turn them on and off when desired?

Hi all , I know Sonos products are designed to be kept on but I'd like to know is it ok to unplug the beam gen 2 every night and plug it back in every morning ? Thanks 

Bonjour,Je souhaite acquérir une sonos beam 2, cependant au vu de mon installation je me pose une question.J'ai un vidéoprojecteur et donc sur le mur ou sera projetée l'image, la sonos beam. Ma contrainte, je ne souhaite pas avoir de fils entre la beam et mon vidéoprojecteur.Est il possible de diffuser le flux audio sur la beam en passant par un chromecast, firestick ou apple tv branché sur mon vidéoprojecteur ? Ou autres solutions ?Merci

missing level indicatorI have a Sonos Arc in my Living Room and in the Mac controller the volume indicator is missing only when it is grouped with my Roam not my Sonos One (Master Bedroom). iPhone app works normally.All software is up-to-date. I cannot change the volume or mute the Arc/Living Room speaker. anyone seen this before or have a solution? Thanks

Bit late in the day, but we are looking at buying a refurbished Sonos Beam as a gift. My wife isnt to keen on buying second hand, but with the Black Friday discount it looks a good deal to me. What sort of visual condition are Sonos Refurbs, she would want it it more or less mint condition, I know they can be returned if your not happy, but to avoid all that faff i would appreciate it if anyone has any views or actually bought a refurbished Beam from Sonos Thanks