Spaces & Setups

Please can we have hi res audio for play bar?  I can’t see it on the list of supported products and plan on keeping it for another couple of years yet. Thanks, Duncan

Driving me mad - does anyone know where I can find the version of Blondie - Heart of Glass that Sonos Radio plays? its not the original Parallel lines version as it has a different playout with Clem Burke doing different paradiddles to fade out. Help!

My Arc has been on back order.  The expected ship date was 1/21/22, but I’ve heard nothing.   Just keep waiting?  

Hi all,I was looking at purchasing my first Sonos product with the view of progressing to a home cinema system and multiple speakers throughout my house. I’m probably looking at around £1000 to get started, so wondered what the best option would be. I currently own a Panasonic 49 inch tv which is wall mounted. My sitting room, is 4.60mx 3.60m so relatively small. I was looking at either the Beam + 2x OneSL or just the Arc? I could maybe stretch to the Beam + Sub at a push. I had just wondered if anyone had any recommendations as a startup?  Thanks all. 

Samsung 8K Television Antenna audio stops in Arc soundbar. DirectTV and Apple TV Sound never quits.Talented home owner and installer unplug electricity and Antenna audio works again. Looking for help.

Since the most recent updates to the controller and to players, the white status light on my new Roam will not turn off no matter what the settings are in the controller.  I have seen a couple of other threads on this same issue that are closed to further comments.  Does that mean Sonos is working on a fix?  I do not have the same issue on my many other players and amps, just on the Roam.

I am considering a Roam for my office set-up and would prefer to position it vertically on my desk - my concern is that it doesn’t have the rubber ‘feet’ on the end, in the same way as it has on it’s side, and may cause it to vibrate on the desk surface. Does anyone have any experience with this type of set-up? Thanks D

Is there a station on Sonos radio that plays songs from Spoon’s new album, for example? It’s all over Sirius but I literally haven’t heard it once on a Sonos radio station. Indie Gold and Alternative Energy don’t play anything new. 

Just purchased an Arc to go on my 2013 Panasonic Plasma,  The TV has ARC HDMI but obviously no eARC.  I see that I could buy the Fury splitter, but at that price I’d rather wait and get a 65”C1 at some point.  Just not ready to depart with my Plasma yet.   

Why is it nessary to have an Apple Music account to be able to control Sonos from apple devices and siri?

Hi all,Adding to the pile of people with sound dropout issues.  I’m using a Beam Gen 2 (brand new and fully up-to-date) with a Panasonic TX40JX850BZ (also brand new and fully updated)I’ve been getting an issue through the TV audio where the sound cuts out every hour or so, for about 10 seconds.  It happens on all sources (standard TV through aerial socket, Netflix, YouTube, Chromecast) when connected to the HDMI eARC port.  The issue seems to be resolved when connected via the optical converter.  I don’t think using optical is a satisfactory solution as I bought the Beam to take advantage of my TV’s Dolby Atmos capabilities.I’ve been around the houses with both Sonos and Panasonic customer service.  Sonos says it’s an issue with the TV, Panasonic says it’s likely a compatibility issue and will likely charge me if I send it to them for investigation/repair.  I’m at my wit’s end as this combination was quite an extravagant purchase for me. Has anyone else managed to properly resolve an i

Hello, I would like to request the Sonos desktop app for Windows respond to the keyboard media keys (play/pause, next, etc.) when the program is not the focus. It seems this has been an ongoing request from many users for a number of years now. As someone who works from home often these days, it would be helpful to pause when I have to take a call or skip the track on command. I imagine this would also be useful for gamers, programmers, etc. 

Im looking to upgrade my basement entertainment area to a complete sonos surround system. Since i have sonos throughout the house, this is the last room to be integrated.  I currently have 3 hardwired speakers in the TV wall, and two hardwired in the ceiling above/behind the couch. I was thinking of setting up a sonos compatible receiver (Onkyo or Pioneer) to connect all my entertainment devices. I would like to avoid everything connecting to the TV since I already have the HDMI running behind the wall from the TV to the console table below.Do I still need the sonos amp with the compatible receiver, if i were to replace in wall and in ceiling speakers to sonos?Can I create a surround sound environment with 2 in wall sonos speakers in front, ARC sound bar in front, a Sub, and 2 in ceiling sonos speakers behind? I want to use the hardwired options since everything is already wired. Its a large basement. Ive looked on multiple threads but have only found mixed results. Thank you in advanc

Hi All  I’m breaking my head trying to find a solution to streaming Netflix sound thru SONOS. When I watch Netflix in apple device (macbook, iphone) and airplay sound to SONOS, there is a slight but noticeable lag. I guess SONOS processes sound input before playing in speakers and that is causing the micro second lag in sound. Is there any good solution to listening movie sound thru SONOS. I was thinking of SONOS Port (although very costly) but understand that the lag issue will be there with Port also. I have ONE SL (2)+SUB in one room.

I thought I would test the new update that supports DTS.  When I feed it a DTS signal from Plex, it is silent.  If I disable the DTS audio in plex, it is transcoded to Dolby. My settings are all correct as far as I can see. I have tried DTS regular and DTS HD and neither work. My system and TV are both up to date.

Hi guys,Im a owner of the sonos arc and two sonos one gen2 speakers. I dont use the sonos sub.Does anyone know what EQ settings are the best to bring out the best sound? 

I am thinking of adding an AV receiver via ( RCA) Sonos connect . Any AV receiver suggestion ?

Okay. I hope I can explain what is happening. I have a Sonos Beam Gen 2, a Sub Gen 3, and two ONE SL Surrounds. When watching a Dolby Atmos program (test), there is a punch sound that travels in a circle to demonstrate 360 sound. When the “punch” sound travels to the rear surrounds, the SUB drops out and the bass in the surrounds also drops out. So, I get the full 180 degree punch sound in the front while the rear is only firing the mid-range sound from the surrounds. The deep bass is washed out. I expected the Sub to continue firing the deep punch sound even if the rear surrounds are the only ones receiving the signal. For example, an explosion in the rear of you or someone hitting a big drum in the back. So, does Sonos assume only bass sounds can happen in front of you if that is where the sub is placed? Right now, if there is a bass player or explosion behind you, it’s empty because Sonos is only sending low frequency sounds to the sub when the BEAM is playing the sound. How can you

I have a Beam 2 with a sub and 2 surround speakers, but I can’t get Atmos to work from my Roku through my reasonably new Samsung 4K TV.  I believe that the Netflix movie “6 Underground” provides Atmos.  My TV recognizes that the Beam supports Atmos.  But the movie is sent to the Beam as PCM (stereo).I am hooking up the Beam to the TV through the ARC port.Is there something special that I need to do to get it working?

I ordered home theater system on 01/04 and was supposed to ship on 01/14 but the status still shows as Backorder. Is this delay normal? The customer support don’t provide any other dates.Thanks!

Having read several threads where many people are disappointed that Roam cannot be used for surround speakers, how about a new product for all those people with relatively small rooms and no convenient power points?This would be a pair of Roams (RoamSurround) with cut-back features especially designed as rear surround speakers to suit Playbar, Arc etc.  Packed in pairs with a special price point reflecting the simpler build, I am sure that it would sell well …The Roam is a fantastic speaker - put me down for the first prototype or pre-production model!I use Ones, Amp, Playbar, Connect:Amp - and of course my new favourite - Roam.

I have had Dark Mode working on my iPhone 13 Pro Max, but yesterday everything just turned light. The option to enable it in the App Settings menu has disappeared. I have restarted the app, deleted and re downloaded but it is still missing. It is still working fine on my M1 iPad Pro. Grrrrr it’s just reappeared when I was going to get a diagnostics report. once again …… grrrrrrrrr 

I read on the internet that it is Bluetooth 4.2, but on the official website, it says that it is 5.0 ... which one is true? Has the Move had a hardware overhaul?

Hi friends, I can’t get the Dolby Atmos effect but not sure it is a hardware problem caused by Sonos or Apple TV 4K, or the software problem cased by the Infuse Pro 7 app on tvOS. So, just share my situations here to see if anyone else facing the same problems with me. DevicesAll the latest models of Sonos & Apple with the latest firmware.Sonos ARC * 1Play 5 *2Apple TV 4K - 2021 versionPlayer: Infuse Pro 7Film source: Blu-ray Images on NAS (Synology DS920+) ProblemSound strange if Apple TV 4K Sound Effect is setup to Dolby Atmos and use Infuse Pro 7 to play the Blu-ray image on the NAS. (Or other video file with audio like AC3 and etc.) Problems: The DIALOGUE can NOT be heard; Sound is strange and the volume is low. The problems occurs in the Apple TV 4K audio is connected through HDMI eARC. (NO problem through AirPlay. And we know that Dolby Atmos can not play through AirPlay) If we turn off the Dolby Atmos in Apple TV 4K, the audio format change to Dolby Digital 5.1, everything i

So to be clear... if I have a sonos arc and sub in the living room, but have a sonos amp with speakers in the back yard, I can listen to them as a single group, or use separate? As in the arc playing a movie and out back playing spotify. Or watch a different TV source on each, while being able to do this all within the same app login? Hopefully I am making my point lol.