Spaces & Setups

I'm a happy Sonos customer, and I'm contemplating using Sonos Move speakers for outdoor use. I know I can set up 2 speakers as a stereo pair. Can I group 2 stereo pairs of Move speakers (total of 4)? I've read in the forum that you can do that with Sonos Ones. If I do that with the Move, will the automatic TruePlay work correctly with all 4 speakers in the environment?

I just got my first product, a Sonos One. The speaker does not appear as an AirPlay option. Additionally, even though I have set up the speaker through the app, on the AirPlay screen in the app it shows “no compatible products found.”

Hi I get this issue on and off every couple of weeks when my iPhone won't connect to my sonos system My iPad, iMac and fire tablet all work fine i have removed the sonos app on the iPhone and re installed and still not working. re booted iphone, disconnected the wifi etc after a few days it normally reconnects any ideas??

hi. wanting to know what product to use to achieve this: i have 6 sonos play ONE with alexa speakers in each room of the house. when i bought my home the previous owners had high quality speakers installed in the ceiling of each room that i've never used. there are a ton of wires sticking out of the wall in the garage. how do i connect my sonos speakers to these speakers? will this work? i get a stereo system and connect it to those wires and then buy the new sonos port and connect it to that stereo system. the idea here is to have the 6 sonos ones play the same music as the existing wall/ceiling speakers. if there's a different way, i appreciate any and all help!

I was interested in hooking up a turntable to my Sonos system.  But I can’t see what is different about the “Sonos edition” Pro-Ject turntables from what I could buy elsewhere as a standard Pro-Ject turntable (including the upgraded EVO version of the Debut Carbon).  At first, I thought that the Sonos versions would have the built in electronics to broadcast directly to Sonos speakers.  But all the Sonos content I read seems to indicate that the turntable stills needs a wired connection to a Sonos speaker, Connect, or Amp.  And there isn’t any documentation listed for the Sonos edition turntables when I go to the product guides page.So my question:  What’s to gain by buying a Sonos edition turntable vs. buying a Pro-Ject elsewhere?

Hi I already have a play bar, sub, and Sonos play1 (2) for surround sound….I would like add some Ikea lamps with Sonos speakers….can I do that in the same room?  

When I access Audible through SONOS, my most recently acquired book is missing from my library. It’s there in Audible’s app and website. All my other books are available in SONOS. Just not the one I’m currently listening to. I’ve tried:-- Letting the book play a bit in the Audible app, thinking maybe getting it to clear “In Progress” status might make it appear.-- Reauthorizing the Audible service-- Removing and re-adding the Audible serviceBut all to no avail.  So frustrating!I see that someone asked this same question about a year ago, with one “me too” comment, but no other activity on that question (which is now closed to further comment, thus my new post here).Has anyone else encountered this problem, and is there a solution? 

Situation:  My playbase is not playing any audio from the TV. My TV is a Vizio P Series.   Playbase will play audio direct from Spotify, for instance, when I select this media source in the app.  It is apparently not detecting anything over the optical audio cable. I have  Roke Premeire connected to Vizio TV via HDMI, and optical audio from TV to Playbase. I have power cycled everything in the chain, no affect.  Sonos app stays on the Spotify test track and doesn’t auto-detect optical audio. Roku is set for Dolby Digital.  Vizio TV is also set for Dolby Digital for the Digital Output and Analog Output is Fixed.  TV speakers are “off”.   I have unplugged the optical cable from the playbase and verified a red light, then re-seated it.   Nothing is working. There seems to be no customer service anymore at Sonos (I have another question I emailed weeks ago and no response) so I’m grasping at straws, here.   The app doesn’t seem to have a way to verify Optical Audio coming in (I had thought

I installed a Playbar this week. It is connected to a Vizio TV and an Xfinity setup box - fairly basic setup. I have paired the Xfinity remote to control the TV and Sonos playbar volume. When I hit the “off” button on the remote, it powers down all devices. However, my Playbar turns back in the middle of the night - usually 4am. I have tried all creative options to troubleshoot, but cannot figure out the root cause.  Any assistance would be greatly appreciated. 

Hey all,  I’ve had the same problem since we bought our system. I unfortunately can not find the last post that helped us fix the problem. Our beam works fine, our ONE SL speakers do not play TV channel audios. They work fine with Apple Music/Spotify… will someone please advise how we can fix this? thanks in advance 

I think I know the answer to this and just need confirmation: I have a Sonos One. Is a second one the best way to create stereo sound in a single room or is a different speaker recommended? Thanks!

I just updated my Macbook Air to Big Sur but now can’t connect Sonos.I’ve got a playlist that uses files in the download folder but it says it can’t connect.Driving me slightly nuts!! Diagnostic reference 1444447949. 

I live in the UK and have logged onto my Sonos account and identified two old Sonos products that I’d like to upgrade. I’ve added the two new products to my basket but when I go through to the payment page the pricing is in dollars, not GB Pounds (which may well be OK with the discount, but depends on how advantageous the pricing is in GBP vs. USD). Apart from that I want to check that I’m going to receive UK products shipped from the UK designed for 240 volts and not US products shipped from the States designed for 110AC current.Anyone know if I can do the upgrade from the UK (and in GBP)?

I want to add a turntable to my Sonos setup. I have a sub, playbar and Sonos ones in the room I want to add the turntable to. What do I need to connect a deck to this setup? A Sonos Port or Connect or Connect amp? Thanks in advance

I’m sorry I know this question has been asked before but I’m looking for clarification as I’ve read conflicting accounts.   Is the Sonos available on a Chromebook?

I have a Sonos One in most rooms and Beam+Sub in the living room.Is it possible to have reminders sound on nominated or all speakers?If I set a reminder at 10 in the morning for 6 in the evening, who knows which room I'll be in at the time? However, the reminder only seems to play on the speaker where the reminder was set. *Moderator Note: Modified in accordance with the community guidelines.*

I am using Sonos app version 12.2.2 to manage my music. I have reduced the number of playlist and still get a message that I have too many playlist.  I went through Sonos Imported playlist and found that Sonos is creating playlist named “Downloads”, “Library”, “Purchased” and “Podcast”.  Any suggestions on how to delete these playlist and not have them reappear?  Thank you

Can you send the sound from the IOS Zoom app on IPad to Sonos One?

Bonjourimpossible de connecter via le port HDMI eARC la barre de son à la TV Sony (pas de son)avec la connectique optique, cela fonctionnela barre de son fonctionne en diffusion musicaleMerci pour votre aide

hiI noticed that Sonos recently ended the recycle mode on older devices. Now you can get the trade up discount but still use your old devices- albeit on the S1 app. I took up the trade up months ago as I felt I had no choice when the scheme was introduced and we were told old devices would mean your music network wouldn't work even if you had some newer devices like I had. The recycle mode reversal is welcome, but what can people do with devices they have in recycle mode? Is there a way yet for Sonos to re activate them?

I've noticed that when you put the Move into sleep mode, or even completely shut it down, It loses battery fairly quickly. Can you just leave it in the charger base, charging at all times, or will this damage the battery? Many thanks. 

Will there ever be a version of the Arc without a microphone? We don’t do big brother listening devices in our home.

In the Sonos Arc Sonos system info screen in the app; what’s the difference between and what is the better sound? -Dolby Atmos (Truehd)  eArc mode Auto Dig output audio Pass-throughand  -Dolby Atmos eArc mode AutoDig output audio Auto  

My playbase won’t connect to wifi any more I’ve submitted a diagnostics #612411484

My Apple TV 4K plays Netflix and Prime in Dolby Digital Plus, Fire Stick 4K plays Netflix in Dolby Digital plus but plays Prime in Atmos, Sony Android TV plays both Netflix and Prime in Dolby but no sound leveling on Sony, and Roku Ultra Plays Netflix in Dolby Digital Plus, Prime in Atmos and the Apple TV+ plays in Atmos. Wow, such a swing.