Spaces & Setups

Hi,I am about to wire a tv room using a projector. An Arc or similar won’t work in the room due to placement issues, however, I am considering using 4-6 in-ceiling Sonos architectural speakers, a Sonos or other sub and a Sonos Amp for optimal home theater and music sound. Will this work? The Sonos Amp and the Apple TV will reside in a tech closet in the basement. I’d run raceway from the projector to the rack for future HDMI swap out. Any help would be greatly appreciated. Thx.   

I want to add a 2nd Sub to my Arc (Gen 3), 2 SL (Gen3) and Sub Gen (3) system.  I know I need a minimum Gen 3 Sub to add a 2nd sub (which I have) but could I buy a 2nd hand Gen 1 Sub and add that in ?

Dear Sonos could you please explain your route about high resolution music support? I understand you support now on S2 and Port up to 24bit and 48khz.What worth is it as the majority of provided ‘high res’ music formats are 24bit 96 khz?It is none. You either can play the regular high res or not.Your upgrade is just a lossless CD Quality (16bit 44khz) with a bit of headroom (24bit 48khz). A great offer would be: The port and amp plays the original file, for example 24bit 96khz. If needed converts it to lower resolution to be played on the play one’s and five’s … .A port / amp should always give you the possibility to play the original quality file.

Sometimes I enter a room without having my phone with me. I’d like to be able to turn on the speaker and have it play my preferred music (in my case a station on BBC Sounds) rather than whatever was last playing Could we have the option to define a default source please?

Hi. hope someone can help cause this is driving me mad.I have a Sony Bravia tv, I have a Sonos beam attached to it via arc. Everything was working as it should until last week. I had to take tv off the wall for decorating to be done. I’ve reconnected everything today and I’m having some serious issues.Initally I was unable to get the beam to see the tv despite the tv recognised the arc was attached.so I reset the tv and beam, the beam then connected until I plugged in something else ie sky with an hdmi cable. Then the sound drops out of the beam despite being connected on the app.  Ive replaced both hdmi cables from the sky box and the beam, still no sound from the tv when connected to the beam..I feel like I’m going mad. Particularly when it was working perfectly a few days ago..please help….

Hello.  We are building a home and we are finalizing our low voltage pre-wire plans now.  We are having Sonos amps and Sonance in-ceiling speakers mounted in a few rooms.  I would like to use the Sonance in-ceiling speakers located in the living room as rear surrounds.  We plan on purchasing a Sonos ARC and Sonos sub to round out the package.  I planned on having all three Amps located in the bistro closet.  Do I need to have the living room Amp in the living area or is fine in the closet?  Also wondering if the living room Sonance can pull double duty as the rears as well as just streaming music when not watching tv.  Thank you in advance for any assistance.

The product is branded “roam” it should be easy to use away from home… right?I was naive enough to think that.I am currently traveling for work and my go-to bluetooth travel speaker kicked the bucket. I took it as an opportunity to pickup the roam, something I had been eyeing for a bit. Getting the thing setup (just so I can use bluetooth) while I’m on hotel wifi is near impossible. It also REFUSES to do bluetooth pairing without wifi setup first. I finally did it, it took an hour and a half. Multiple devices, hotspots, new sonos systems/accounts, etc. Completely unacceptable experience.  This is going to be a ton of people’s entry product into the sonos ecosystem. It NEEDS to work with simple bluetooth pairing out of the box. I don’t know why I have to tell you this, get better product management.

I see this question was posted over a year ago, but no one seemed to know the answer (unless I missed it?). So I figured I’d ask again!  As an example, if I go into the Tidal Android app or the Tidal desktop app and look up Elvis Costello’s King of America, it is listed exactly one time. But in the Sonos app, it lists three times, and each one looks identical:Clicking on them, there is no difference in track listing. On Tidal, this album is listed as “Master” quality. So one possibility is that Tidal, behind the scenes, has three different steam types available for this same album. Perhaps, that’s why Sonos shows it like it is three different albums? Maybe each one sound a bit different? I’m curious if Sonos or Tidal has addressed why this is happening. (I realize this is probably Tidal’s issue, but since it makes it harder to use Sonos, it would be great if Sonos could pressure Tidal to fix -- or at least tell us what is broken so that Tidal users like myself could approach Tidal to f

Ok, here’s my conundrum.I’m purchasing the Sonance - MAG Series 6.1 Outdoor Streaming Sound System with the Sonos AMP. For my TV, I’m assuming I can straight from the AMP to the TV via HDMI and have sound and video. Correct?But, now for the tricky part, how do I go from the AMP to the projector while using an Apple TV? The projector has HDMI ports. Do I need an HDMI switch or Splitter? Or, is there a cleaner solution out there?Thanks!

Hi team.  I have been given a sealed CR200 and was wondering if it is still possible to add it to an existing S1 system?It will be running the original software it was built with (2013).  Is it possible to add and update like a normal player or would it need support intervention? Or possibly not work at all….. I would rather keep it sealed as a collectors item if it is not going to be possible to use it in my S1 system. 

I’m at a rented villa for a month that has two Sonos speakers. I can play their music but want to play mine and understand that I will need to use airplay. My question should all Sonos speakers be discoverable on  a given wifi network?  I’ve tried I think all the troubleshooting tips I’ve seen in this forum but have still had no luck. Anyone have any tips/tricks?.  Thx. 

Using an ipad or Firefox (windows 11) i go to the shop or search for product and click it I see 

Is the store website down for anybody else?I’ve tried multiple devices both on wifi and cellularI’m getting the following message when i try to enter the sonos store  This XML file does not appear to have any style information associated with it. The document tree is shown below.<Error><Code>RequestHeaderSectionTooLarge</Code><Message>Your request header section exceeds the maximum allowed size.</Message><MaxSizeAllowed>8192</MaxSizeAllowed><RequestId>7QAVS2WT6WG5GTQH</RequestId><HostId>7edcpkkCgzEugSCUmnAqlInDTXT2kSsIsVofyo+8Efp/rW9K4W8GDj8Nav+kwtMKIPxzDCa6mts=</HostId></Error>  

The problem nr. 16 since i bought this software mess. How to access my library again?

Hi all, I’m relatively new to the Sonos-world, but quite hooked on sound and convenience already. I’m now wondering how to expand my system in my kitchen. I have an old set of BeoPlay S3s that have served me well, and that actually perform quite ok. They have dual class D-amps (one per speaker unit) and I believe that they play louder than e.g. Symfonisk or Sonos One. I now wonder whether I should re-use the S3s and get a Sonos Port to connect them to my system - or if I should just replace them with Symfonisk or Sonos One? I did a test against Symfonisk (playing via BT on the S3s), and TBH, the sound seemed more spacious and dynamic on the S3s. Now, the Ones would perform better again, I’m sure - and that would be a more fair comparison. So - are there any Port-users in here who have experience with a setup like this? Would sound quality (via phono-to-mini jack) and connectivity be as good as with native Sonos speakers?Thanks in advance, /Bo

Which setting should I use for ps5 or Xbox is multi channel pcm the better of the audio formats or do I change it to compressed

I have set up an Amp with a set of tower speakers and sub to a secondary TV, and I am seeing Stereo PCM in the Sonos screen.  Is this the correct audio output I should be receiving?  Dolby Digital and DTS are greyed out on my TV, so all I am able to click is Auto.  I am assuming that since I only have two speakers (plus sub), that stereo is correct?  Or am I missing something that would allow DD?

deseo saber si sonos AMP ha tenido diferentes referencias con el paso de los años o si es única el modelo y referencia actual. Esto con el fin de no ir a comprar un producto obsoleto 

Hello.  I have a Sonos Arc, Sub and 2 ONE rears.  I have no problem with surround sound coming from the rears using the TV (2.0, 5.1 or Atmos) and other devices eg mobile phone.  However, when I play a DVD through my Sony 4k Blue ray player, I don't seem to pick up much sound through the rear speakers even when the DVD I'm playing says 5.1 surround etc.  Am I doing something wrong?  Thanks. 

How do I make my ikea symfonisk a Bluetooth speaker? I was not successful hooking up to wifi   While on holidays. Any suggestions would be greatly appreciated. Thanks 

Brand new NAS drive, 3800 tracks, Sonos fails the initial update after about 10 minutes, saying the drive is no longer available. Except it is, to any other device on the network. Permissions are wide open.Not sure where to even start with this...

LG CX with latest update; Arc/Sub/Ones setup 14.0.4; and Apple TV 4k 15.3. All of these had recent updates. I now get no Dolby Atmos everything is MC PCM 7.1 not even with Apple Music anymore. I never was able to get any 5.1 Dolby versions. Any ideas what happened and how to fix? LG has pass through and eArc with Apple TV hdmi being bitstream and eArc hdmi 2 blanked out showing pcm with me unable to change. Apple TV settings haven’t changed but I am unsure if I am missing something there.  also it is really soft, like everything. I have to turn up volume to 70/80% to hear anything. 

I have a Sonos system which generally works well. Recent bad weather has resulted in several drops of mains power , sometimes for a few seconds, sometimes for a few hours. The result is always the same. I have some radio sources permanently attached to each speaker - so for example the Sonos ONE in the ‘Dining Room’ has my favourite radio station permanently connected; the speaker is simply turned on and off via the top button on the speaker.I have several speakers in different rooms similarly setup in the same way.After a power outage the knowledge of which radio station connects to which speaker is lost and has to be setup again.While this is ok for me, being relatively familiar with the Sonos app I have to say that my wife - aged 80 - and with little technical skill in the system would, if left alone , be frankly unable to sort it out, rendering the system useless.Surely this product cannot be aimed purely at tech savvy youngsters.  Surely it is not beyond the wit of man to create a

Has anyone noticed a metallic/tinny/robotic sound from their Beam since the recent update?

Is Sonos planning to give us the ability to stereo pair 2 Sonos Move’s via bluetooth? PLEASE PLEASE PLEASE!!!!!