Spaces & Setups

I noticed today my pair of Play:3 speakers have lost 5 rubber feet. I would like to replace them to keep the devices stable. I called support but was told the product is no longer made. I had hope Sonos still carried leftover replacement parts but the agent said they don't support that product anymore.It is a unique part that fits in cutouts within the Play:3 speakers. Does anyone know where I can get these uniquely shaped replacement parts?

Hi, I bought my full Arc set up from Sonos but would like to change my One sl rears to 5's for the rears and wanted to know if I can get a discount?

I recently purchased a Samsung 75" Class - QN85 Series - 4K UHD Neo QLED LCD TV and a Sonos ARC SL at Costco, set everything up as indicated. Sounded terrific. Really excited and pleased. When I switched the input source to the Apple TV 4K (the latest version of the Apple TV), everything was fine and audible, no issues. I could hear the clicking, the apps opening and such. When I went to watch a preview or trailer on Netflix, Apple TV, or other content providers through the Apple TV, still good, but when I went to play the actual content, such as a movie or an episode from a series, the sound cuts out and only works after I either unplug/plug the power cable from the Sonos ARC or jog the input or the play/pause, app in/out until the audio works. This has been an issue since I hooked up the system less than two months ago. Please provide guidance on a fix. I’m really frustrated and disappointed.

I first had this issue with my Apple TV 4K (gen 2), LG C1 TV and Beam (gen 2) when I initially set it up months ago, after weeks of playing with settings and some TV and Sonos software updates it started working correctly. However recently the issue reoccurred, after spending hours messing with the settings and thinking it was an LG TV issue I tired the settings below, specifically the last one fixed the issue for my setup. Hope this helps someone save hours of frustration. Please let me know in the comments if it helps with your setup.LG TV Settings -> Audio -> Advanced -> Audio Format, for all 4 HDMI: BitstreamLG TV Settings -> Audio -> Advanced -> Audio output to Direct Transfer/PassthroughLG TV Settings -> Audio -> Advanced -> Share TV audio mode (TV Sound Mode Share) <— This fixed the issue for me

I have just installed a Sky Glass TV and tried to connect to y Sonos Beam with 2 Play 1’s and a Sub. Having some issues with the Sky Glass remote controlling the volume etc. Any one else having similar issues? 

Hi, does anyone know the streaming URL to add a radio called RADIO DeeJay (Italian) manually into SONOS? The Radio doesn’t work anymore in SONOS since last update and i want to try to add it manually with the URLthank you

It is 2022 right now, anyone else order a arc around the second week of January and have had their order shipped? I got a estimated ship date of 1/21 back when I ordered it, but all it says is order is placed and it’s backordered. Today is 2/3 already. It shows Backorder — Estimated to ship March 25,2022 on website for black color arc!  Will I get my order soon tho? Thanks!I also ordered the white color sub and the estimated ship date is 2/4. I don’t think they will ship it on that day.

 Hello everyone,I have an Xbox SX, a Panasonic TX-65JZ1500 TV and a Sonos Arc home theater (Arc + Sub + One x2). I encounter a problem with this configuration when I want to run a game at 120 Hz and in Dolby Atmos.In this configuration, the sound skips regularly and sizzles, while I have no sound problem when I set the console to 60 Hz. Or else I have to sacrifice the sound part (use the PCM for example) to keep the 120 Hz.It's extremely frustrating. Do you have any advice for me on how to enjoy my games without sacrificing sound or display frequency ?

I’ve got an old ZP80 that I use in the garage on its own S1 system.It works fine except today when I tried to add a new service I couldn’t log in. It said my password was wrong, which it wasn’t but I reset it anyway. And it still won’t let me log in.Logging in to my account elsewhere, including the S2 app, works fine.Can anyone shed any light on this please?

Hi;My order 1********* is does not appear anywhere and I have been charged!!! Moderator Note: Modified in accordance with the Community Code of Conduct.

In you are using Home Assistant, I found this great HACS for Sonos. https://github.com/johanfrick/custom-sonos-cardIt allows easy grouping/ungrouping, ,individual and group volume control, quick my sonos or stations selector.  

I am looking to setup a sonos in my home.  I was wondering if I get one smart speaker and the rest SL, can the one smart speaker be able to control all my sonos speakers?I was thinking of:1 - One5 - SL1 - Sonos Sub Thanks Apologies for the Typo in the header  not an s2 but rather a Sonos one.

Please, PLEASE sort the album search results by release date in Apple Music, like every other service, and like any sane feature would work. The current unorganized list of albums displayed for any particular artist is borderline unusable. You know this.I know this question has been asked before, but it’s been over SIX YEARS. I know it’s supposedly an Apple problem, but I just don’t buy it. Unless your engineering team is married to some REALLY obtuse implementation, this should be about 4 lines of code. If it’s NOT easy, please ask yourselves how sorting a list of results, a question you’d ask of any engineering intern in an interview, turned into an insurmountable issue that customers have had to beg for over a six year period.And if it’s really an Apple issue, tell us why, specifically, so we can go yell at them about it.But c’mon... Sort the stupid list already.

Is there some kind of protection that wont allow people in my house to randomly connect to my speakers because my brother is always connecting to my sonos speakers but i hate it i only want that i can connect to it.

I purchased my Sonos Connect in November 2018.  It has gradually got more and more disinterested in living.  I have read that the Sonos Connect is being phased out in favour of the Connect Amp and that Connect is out of support and basically you’re pish out of luck if you have one.  Is this the case or should I expect my Connect to still function in the way it was always intended?I have a Project cd box s2 and T1 Turntable connected to a Stereo Box S Phono amp which is in turn connected to the Sonos Connect which then pushes the music to two Play 5 gen 2’s which are wall mounted.We have an Alexa which plays to the play 5s.The Sonos Connect now flashes white and is very difficult to connect.  Why might this be?   

I have a beam connected to optical on TV. Remote was paired and everything was working fine. One day remote volume control stopped working. I tried to set up the remote again but the IR sensor did not recognize when buttons were pushed. Tried a different remote and it didn't recognize that either. I can still control volume with the app but IR sensor does not seem to receive any signal. Any suggestions?

Hello guys, My budget is tight but my husband wants a sound system for his birthday. Suggest me a quality one and in a medium price range?

Wasn’t sure if this would be of interest to anyone, but I recently had a chance to play with and review a VIolet Smartswitch Lite. It’s given me Sonos control at the wall switch as well as Philips Hue control. I’m looking forward to Http requests because then I can wire it into node-red and home-assistant, but if anyone’s interested in my write up it’s below:https://www.thesmarthomebook.com/2021/11/10/violet-smartswitch-lite-review-set-up/

So, I’m moderately savvy enough to be able to figure a lot of this stuff out, but sometimes I simply miss things and wanted to see if I could figure out some help with a handful of things.  I have a Samsung TV with regular arc, just had my Sonos Arc delivered and with a little trouble initially, got it set up. Everything now looks and sounds great, but when I went to snag some of the One SL speakers to optimize my living room, I’ve run into some snags.  Originally I was getting Stereo only, but with a lot of messing around, got a semblance of surround which I’m not sure is actual surround, but just a mirrored signal from  the surround speakers. I’m using an HDMI switcher to try to keep a slew of systems and units set up, which I have bypassed as a troublesome middleman and have, at this point, tried connecting my Xbox Series X directly to the TV, with the arc in HDMI port 3 going to the Sonos bar itself. With music, speakers work just fine, no delay, but the rear speakers certainly pro

Been using sonos products for around ten years. Recently I’m absolutely sick to the back teeth of how unstable the app is for connecting devices. Particularly the move. Had it 2 years, not changed my internet provider or moved my modem. Sick of needing to find the move on the network. No logic to it. Just a bad service. 

Hello Sonos family - I am building a home and need help determining how many Sonos in-ceiling speakers I need. They will be used primarily for listening to music (I will get a bar for the TV). Below is a breakdown of the first floor with the outdoor patio. Everywhere you see a blue circle is where I am assuming I need a speaker. The interior space is about 42 feet long from the red stove on the left to the fireplace all the way on the right and about 32 feet wide (16 feet for the den area and 16 feet for the room below the den.The outdoor patio: this one seems pretty straight forward and I will want to do two outdoor speakers in the top corners. Should these be Stereo or Mono? The indoor space: I have heard the in-ceiling speakers are pretty loud. Therefore, do I need 2 in the den and 2 in the kitchen or can I do one and one as mono speakers? The two rooms below the den and kitchen (bar and office) will each have one mono speaker but let me know if this is the best thing to doLooking f

Do you think we will notice a difference?

Hello. I am moving from a house  to an apartment. In the house I have a stereo system and a home theatre with a 5.1 AV receiver. In the apartment I will only be able to have one system. I could go with an ARC with Sonos sub and surrounds. But I do like my stereo speakers. If I went with a Sonos AMP and add the Sonos sub and surrounds will I miss too much by not having a centre speaker? 

Hi,I have a very simple system that works fairly well: 2 Roam speakers connecting to an Asus mesh system with two nodes (the one wires to fios router and one satellite node).  It works fine when the speakers are indoors but the speakers start to drop when I go outdoors.  I gather it’s due to a relatively poor wifi signal BUT I noticed that the speakers connect only to the wifi signal coming from the router that’s hardwired to the Fios router, even though the other node is much much closer to the speakers.  Q: Is there any way to force the Roam to connect to the nearest node?Thanks in advance,Frank

OK. I just bought a pair of SYMFONISK bookshelf speakers, great price, nice looking, Sonos electronics, what could be better? Basically these are to be used as stereo and surrounds in the lounge in our holiday home in Spain. Smallish lounge etc. Perfect behind the settee facing the Beam under the TV. One thing I didn't check, & why would I as my HomePod Minis do this automatically, was when not used via the TV & Beam they’d perform instantly as ordinary stereo speakers. After all, who’d want a pair of good looking decent speakers sitting there all day doing nothing? Sigh. So after creating a stereo pair I join them as surrounds with the Beam, easy peasy. Then play my music. They're silent, gulp.Then I think, oh no Sonos strikes again! Yep. It’s all or nothing. Just like the ‘not being able to join two different speakers as a pair’ even though the kit inside is identical etc’, and all the other can’t do’s in the Sonos range. And despite ‘updating’ technology. So I eventually nav