Spaces & Setups

I recently purchased an ARC Soundbar to replace my Sonos Soundbar in my main family room. I plan on using the old Soundbar in my bedroom as my TV sound is horrible.  I would like to place it where my cable box is currently located (see picture). Any issues with that placement?   thank you for your feedback!  

Hi all, I’ve set up and tuned a pair of Sonos One speakers as Surround for our existing (working) Playbar/Sub. During the tune process, I heard great sound from the surround pair of Ones. Once I began to watch TV, ther was no sound from the Ones (surround) but normal sound from the Playbar and Sub. Anyone know what to do next?

Hello: I’ve created a number of playlists with various songs from all genres downloaded on my desktop computer. However when I listen to and play back the playlist using my Play1 speaker, many of the songs, because they were recorded at different volume levels, don’t play at the same volume level. Some songs play back louder than others and as a result I am continuously having to increase or decrease the volume on the Play1 speaker, depending on the song.Is there a way to set the volume on the Sonos app or Play1 speaker so that the songs on the playlists play back at equal or the same volume levels?Apreciate any help or insight.Thanks.

HiJust noticed a very strange problem in the Sonos app. I have albums by the group FireHouse (note the capital H in the middle). I also have albums by the group HammerFall (note the capital F in the middle).In both cases the correct case artist names are stored in both the Artist and AlbumArtist tags in the FLAC tracks.In the screenshot below you can see that for some reason FireHouse is displaying as Firehouse (with no capital H) in the artist list and also the track queue, but is showing correctly in the Now Playing screen!! I have tried removing my music library and setting it up from scratch and re-indexing and I get the same resultYou can see from the screenshot below for HammerFall that the artist name is displaying correctly in all 3 parts of the screenThis is same issue in the PC app and iPhone and iPad appsAny idea what is causing this?ThanksG

I just bought a Sonos Arc, Symfonisk Lamp and Symfonisk Wall Art speaker. I will add a sub soon. Does anyone know if I can use the Lamp and Wall Art as my L and R surround sound speakers? I have the Arc and Wall Art and the Lamp is supposed to be delivered in a couple days

I’m not sure if this is the right place. But, when I turn on the power to my PS5, it turn on as well as the apple TV. Same if I turn just the apple TV on. It will turn on my PS5 as well.Did I connect something wrong from the sonos arc speaker?

Can Sonos One SL be connected in different rooms - looking at 3 speakers in 3 different rooms

Hi there!Not sure if anyone had faced an issue adding storytel into Sonos? I have a paid account on storytel (I assume ‘unlimited’), however I am unable to add it in app..Here is the screen recordinghttps://drive.google.com/file/d/15N2G6rhMhxGLwGUIKIvMEFVDVxFGop1R/view?usp=sharing Any inputs welcome, thanks!

It seems that my question is hard to find an answer to, so i try here.I have an LG UHD 58” TV and my Sonos Playbar attached to it. When i play movies with Atmos Dolby i do not get any sound. Is it because the TV cannot scale it down or is it because my Playbar is to old? If it is because my TV is to old an not able to scale it down, it will have no difference if buy an Sonos Arc?

Anyone else having this issue? My Sonos Arc (with 2 SL and sub) sometimes does not play dolby digital or Atmos with my Samsung TV. It happens randomly as a sudden drop in sound (no sound at all). When it does, I have to select the PCM mode if I have to hear any sound. Both the TV and the Soundbar system are updated with the latest software. Also, the Arc is connected to the HDMI eARC port of the TV using the HDMI cable which came with the Sonossystem 

I recently got the Sonos move in February 2021 but the battery drains really fast. After 6hrs of continuous use instead of the normal 11-14hrs. I’ve tried contacting customer service and after submitting a bunch of diagnostics, they haven’t responded back which is very disappointing and poor. Anyone with a suggestion to improve battery life? Is the unit defective?

Cual sería la distancia ideal entre el escuchante sentado y la barra Arc What would be the ideal distance between the seated listener and the Arc bar?Mod Edit: Added Google Translation to English, as this is an English-language forum.

I have 2 Sonos One SL speakers in different rooms, and the latest Apple TV. I have not previously had AppleTV sound through the speakers. The other day I was trying to set up Siri control for the speakers, without success. I was also trying to set up leave and return home routines as well as an alarm with the speakers. I’m now seeing a few weird things happen, all with Airplay listed as the source in the Sonos app.  I’m now getting brief “now playing” banners come up over the Apple TV screensaver based on music set directly through the app (I think; it may have been the return home routine that set the music). I paused the music yesterday and it started playing on its own a few minutes later. No alarms are set around this time. The last 2 mornings since setting up the return home routine and a 4:45 AM alarm, I’ve had the music change shortly before 7 AM to the station set for the return home routine.  Last night my son turned on a movie through Apple TV, and the sound was playing throu

I have a speaker in my shed that I set up to play and it may play a day or two and then it isn’t playing. So I’m wondering if Sonos shuts it down or is there a problem somewhere else like maybe my network.

Whos bright idea was it to introduce pin no’s to set up the amps What good does it do why is it printed in micro sized print on the underneath of the amp where you cannot see it, after it's been plugged in and placed on your rack shelf. 

I just bought a Sony A80J, and need some guidance with the audio settings. I’ve got the Beam connected through the ARC port. It works but I’m not sure if I’m using the optimal settings. I assume I should have eARC mode on. On digital audio out I’m not sure if I should use one of the two Auto settings or use PCM. I’m not sure if I should have Pass Through Mode on. Finally, Dolby Digital or Dolby Digital Plus? Any guidance would be appreciated. 

It’s all there in the title. Did 13.2 do anything for this issue? We just got the “bug fixes and improvements” rhetoric and because it was a big number update (.x) instead of a .x.x update maybe their would be something substantial. 

I currently have an Arc with gen 3 sub and two one SL surrounds. The only way I can setup the  room is with the couch against the wall. I have the surrounds mounted and turned inward, but I don’t get the true surround feeling. I’ve seen that you can’t add more surrounds, but is there a work around with another speaker or two to put behind the couch to get the surround feeling? Ideally the speaker would be running the surround audio and not main audio. 

I guys,I like to know if it possible to connect my Sonos Play 1 to my Smart TV and listen the sound of TV in Sonos Play 1? José Batista 

Is there a way to only allow the connected devices to access the sonos one rather than anyone with the wifi access? Its so annoying ...anyone in the same wifi can mess the now playing

From looking a various blogs, I don’t appear to be the only person experiencing this problem, but it doesn’t appear to be easily searchable in the support forums and those I have found have been closed.I’m operating an S1 system linked to a Napster account. I have a number of Sonos Playlists setup using a combination of my ‘owned’ songs linked from my external hard drive music library and tracks from Napster. I am periodically seeing some of the songs ‘linked’ via Napster not payable from the play list. It appears the Napster server link breaks and the track/song can’t be played.To resolve the issue requires having to re-search for the track/song on Napster and re-adding to the Sonos Playlist, deleting the original ‘broken’ link from the playlist. Very annoying! Particularly given that the song can still be found on Napster.Is this because Napster move the track/song between servers, hence breaking the link where Sonos would find the track? 

I am a custom AV installer, I am currently wiring a few houses and anticipate needing about 30 sonos amps in around 6 months. I think I know the answer to this, but is there any update on sonos amp supply? I see that they are currently not shipping until around November, do you anticipate having plenty by then or should I go ahead and order everything I need now? On ebay they are going for like $900-$1000, ughhh.

HiI just bought a beam soundbar and to ear correctly TV sound I need to raise volume to 60+ and the sound not very good. Then when I ear from an other source (DVD player, google assistant, …, this setting is much too highIs there a problem of configuration ?Note : the connection between Beam and TV is HDMI Arc. TV provider is OrangeThank you for help

When charging the Roam with the Sonos charging pad does it matter if it is horizontal or vertical? It seems like it should charge in any orientation.

I visited my parents home. I updated their system to OS2 to be compatible with my app/my OS back at my own home. Suddenly as I tried to play on their (newly updated) OS2 I had to be logged in to their app account. Once I signed out of my, the app defaulted - without the chance to change - their email. As I tried to sign into mine I get “The email and password you entered did not match out records. Please try again.”Yes - thank you Sonos. My email is not the email associated with this specific physical product in this home. But I have an account! Why must I log in to the account that “owns” my parents’ system and not access my own??Have to say Sonos is one of the less if that the least user friendly systems I’ve ever come across...