Spaces & Setups

So I noticed the trueplay coming soon list been changed to mainly iphone 12 range and new ipad air!!Ipad pro 2020 missing….does this mean its ready? although ive checked and still not available!! whats going on guys!!!! is it coming lol

If I play Qobuz via AirPlay I can now get Hi-Res quality music, it tells me. If I go through the S2 App to Qobuz it doesn’t tell me if I am getting Hi-Res music - can you tell me if the S2 App is streaming Hi-Res music from Qobuz? Many thanks. John Salmon

I have a Sonos Beam and One SL speaker and would like to connect my ulitmate ears megaboom. Any advise is much appreciated!

Hi, We are having a loft converted and I am creating a TV/cinema space. I am intending to buy an Arc but am concerned about its effectiveness given the shape of the room. The room is rectangular, but has sloping ceilings as per the attached image. Could someone offer any advice? 

I spent thousands of dollars on Sonos products I have many of each in the Roam sux I agree with all of the other users of Rome the battery does not last no matter what you do I want it fixed otherwise I’m sending back every product that someone else has ever sold me

IKEA seems to be selling the SYMFONISK table lamp as an “outgoing product” and “as-is non-refundable”.https://appleinsider.com/articles/21/05/01/ikea-sonos-airplay-2-symfonisk-lamp-may-be-on-the-way-out/amp/

I usually group all our 10 speakers in one group an adjusting volume in the app for the group. When i reduce to zero and increase to desired level all are perfect in sync having same volume. Only exception is the roam playing only half the volume and needing manually adjustment which is  really annoying. Support is simply not coming with any usefull solutions or answers. Thinking of returning the roam.

I get this email about upgrades and I have no idea what the upgraded product does nor do I know how it compares to what I have now.  Since you know what a customer has, it would help if you provide that information.  I have no idea where to go to find the answer.  This support system is very confusing for an over 50 user.

Music from Spotify on TV source sound better than Spotify app music source from the Sonos app. (Bass hits harder from tv source) Has anyone noticed this?I just installed the Spotify app on my tv to play music. I have an Arc, surrounds and Sub. I played Anywhere by Rita Ora, and the bass hits so much nicer than if I were to play it from Spotify on the Sonos app. Super noticeable at the 1:06 mark, and 1:48 mark.Now I wished that when I played music through the Sonos app to have it sound like it was from TV source.

I see there have already been numerous threads requesting this, but they’re all closed. So in the spirit of the proverbial squeaky wheel, I’ll start a new one.I have to insist that from a feature / development / technical / indexing perspective, this is neither a complex request, nor even an esoteric one. Just about every and any file management system out there (including those completely unrelated to music) offers the option to sort files by date added. There’s something extremely satisfying for those music listeners who (and there are still very many of them) still purchase music, even if digitally, to be able to buy a new album or three, and then sort those by date acquired/added.I realize that streaming may be the primary way most listeners experience music, but it isn’t the *only* way, and the software still references the music library. Literally every music app/software I’ve ever used has had this feature, until now. As long as you are going to continue to support a local music

Hii have played around with the height audio on atmos content. But i am not hearing any difference. does anyone hear a difference?

Hi there,This is my first post and I’ve read and did a lot of searching about this. I have a suggestion for Sonos for implementation. I see the need for “native” connectors to be very big. And this can be done easily. First of my setup is :6 Sonos speakers of different kinds. I also have a Windows Desktop PC with the Sonos Desktop Controller on it. Several Philips Hue lights which are bridged with entertainment roomsAm I happy with all this, yes. But to make the home more smart I don’t understand why Sonos can not help make it really smart.My suggestions as my setup is (and which anyone could achieve) even without some of the peripherals I will mention from another manufacturer of computer peripherals. If the Sonos Desktop controller app could also play the music to your local pc then my idea would be like this:Desktop controller app launches music to speakers and local output device (this local output device is the key). Why is it key? With the Razer Synapse application on your comput

From the way Sonos has grown and improved over the last few years I can see them launching headphones soon.Similar concept as the Roam in the way it can be docked (+charge) when not in use, It would group to a room as the Ikea SYMFONISK Sound remote does, when you pick it up from the dock it could auto mute the room (toggle option in the settings) - diverting audio to the headphones. Headphones should have Bluetooth like the Move and Roam for when out of the house.Not something I will personally use but I can see a lot of elderly customers and people who have cinema setups using this.Few thoughts on how it could work:Toggle option for auto muting (or not) the grouped room upon removal from the dock Option for a user to be able to listen to headphones whilst another user is still listening to the existing Sonos speakers, same audio coming out of all (good for a user who is hard of hearing) Headphone dock could have an audio input External charger as well as dock More in depth EQ setting

I recently bought the Sonos Surround Set. Just bought Apple TV 4K. My TV is a Sony Bravia from 2015. I’m aware that I won’t get True Dolby or Dolby Atmos until I upgrade my TV or get a Fury Arana. However, some stuff is odd. For example, I get Dolby Digital 2.0 on iPlayer when viewed through my TV, but I get Stereo PCM on iPlayer when viewed on the Apple Box. I could understand this (because the Apple Box isn’t connected to the Arc) but I get Dolby Digital 2.0 or better on some apps on the Apple Box. To me, this suggests that I *can* get DD or better through the Apple Box, so why isn’t it working on iPlayer? I tried the same TV shows for the comparison. 

So basically looks like my options are Sonos Branded Mount (only seems to be sold on Sonos.com)  Flexson Mount (which supposedly is easy to install) but almost as pricey as the Sonos Brand or the Sanus one which is supposedly ½ the price but seems like its the most complicated to install. Can’t find any reviews on the Sonos branded one but both the Flexson and Sanus have pretty decent reviews with the Flexon leading in the amount of reviews.

We have problems with Beam and TV Sony KD49XH8596. For only TV audio ( no music streaming, no control by App ), we found that the problem is solved deactivating  wifi from Beam. Anyone else had found this method working?

Hi,im confused and hope you can help. I’m trying to work out how to achieve the best possible sound output quality through my sonos system using quboz do I have to play qobuz content through the sonos S2 app to get the highest quality sound playback through my sonos system or can I use the qobuz app and stream via chromecast or airplay?  the other option I have is to chromecast to my Sony tv and then output the sound through the Arc and sound system...  side note but within the sonos app I can’t see what sound quality the playback is playing through qobuz. For all I know I’m playing the CD quality version of an album when there are multiple options . It’s very frustrating ! 

Just downloaded the new app (June 2020) as requested by Sonos. Despite their email stating: “Just download the new app to your phone or tablet and delete the old one. All your services, favourites, and settings will be saved” I can’t even get the app to find and connect to my Sonos Beam. Anyone else having this issue?

I just purchased and set up a Beam connected to a Samsung smart TV and two Sonos Play One speakers that I already had.  I set them up as a group for surround sound.  My TV remote only controls the volume of the Beam, and not the Play One’s.  Any solutions?  

Hello, I have a sound bar connected to my tv. I want to be able to control the volume without controlling the tv volume. When I pair the bar to a tv / Sky remote it controls the sound bar, but obviously still controls the tv volume too. Therefore if I turn it up the sound bar, the tv also turns up so there is an echo because there’s two sound sources. Is there a way to pair a tv / sky remote without it also turning up the tv itself?  I can control with Alexa but it’s a hassle.  

I am experiencing some weirdness when trying to select Sonos Radio Stations as the source for an alarm using my iPad Air iOS v14.4.2. I am using Sonos S2 v13.0.5. It will not allow me to view any of the Sonos Radio Stations past the main menu below:For instance, when I select the Sonos Presents folder, it flickers for an instant but kicks me back to the same menu. Same for any other choice. If I close the Sonos app, reopen it and try again it will strangely allow me access into one folder but only once.  So I may be able to see the station choices in Sonos Presents, for example, but if I back out and try any other folder (Trending Now, Featured, etc.), I am again rejected and sent back to the same menu shown above.  I re-booted my iPad but no change. I then realized there is a new iOS v14.5. So I downloaded that but no change. I then deleted the Sonos App from my iPad and re-installed it. No change.So then I pick up my iPhone 12 iOS v14.2.2 with same Sonos S2 v13.0.5 and I was able to

Roam is arriving shortly, and I was wondering if there are any plans for a discrete wall mount? It would be great to be able to put it somewhere which is not a table or desk! 

Our Canton DM5 soundbar has recently packed in after 6 years, unfortunately i cants get it repaired. We have a pair of Sonos speakers in the lounge paired in stereo, a One model ,the other an SL, they are both controlled by a Amazon Echo Dot. I was thinking of maybe buying a Sonos Beam, but i wouldn't want it connected in any way to the speakers we have, neither of us are interested in surround sound or cinema sound. Would we be able to just have the Beam soundbar for the TV with no Alexa on it., and in no way linked to the stereo pair. Another option is a Sonos Playbar, that would be a refurb one from Sonos , i did have a demo on one of these a good few years back but couldn't justify the price then. Any advice appreciated

I just installed Radio Paradise.... which displays the album cover for each track as it plays (nice).  As the tracks changed I then realised that the S2 background is colour coordinated with the predominant album cover colour, where the overall effect is a rather sickly kaleidoscopic display of weird pastel colours (Not nice).Good grief. 

I own 2 play 1, a play five, a connect amp, and a move. Do I need both S1, and S2 apps to listen to my wholesound system now?? If that’s true that is totally unacceptable!