I just purchased and set up a Beam connected to a Samsung smart TV and two Sonos Play One speakers that I already had. I set them up as a group for surround sound. My TV remote only controls the volume of the Beam, and not the Play One’s. Any solutions?
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Are the Ones connected to the Beam as surrounds or just grouped with the Beam?
Follow these instructions to set up the Ones as surrounds:
https://support.sonos.com/s/article/2927?language=en_US
I already had the Ones set up as a stereo pair. I set them up as surrounds with the Beam (or tried) but didn’t know that you had to first separate the stereo pair. I will try that. Thanks for the info.
Our bet is that you had them “grouped”, rather than “bonded as surrounds”, which would match your question. Grouped speakers are not controlled in volume by a sound bar, whereas surround speakers are. It’s a fine distinction, and has long been a requested feature for that not to be the case.
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