Spaces & Setups

I bought an ARC + SUB + SONOS SL. And I’m super impressed, the sound is so clear and so crisp, I really love it. I think it would be great tough, if SONOS will implement the possibility to use additional SONOS SL as front speaker, in addition to the arc (that woull be than more a center atmos speaker), this would help to wide the fron sound stage, and will sound stellar!

Hi, I read a lot about Sonos and DLNA and my question is why is not yet possible to play music from a DLNA server running on a NAS?The Sonos app show the NAS and let me navigate through folders but when I try to play music says: Unable to add music to queue.It makes no sense to me. Why should I use the obsolete samba protocol to share folders over my network while the DLNA protocol exists?Sonos is almost perfect but this is a big disqualification.My Samsung TV sees and play music from my NAS. Obviously I don’t want to play music on my TV and this is why I bought a Sonos speaker. RegardsMax 

I am setting up a new system. My options for amplification include two Sonos amps or a Sonos port with a Russound D850 4 zoneThis will drive two Martin Logan tower speakers and 4 in ceiling speakers and possibly subwoofer.Any advice? Better sound with either? $300 more to go with the two Sonos vs other)Sorry for “aonos” -won’t let me edit title)thanks!

Hi,Does the S2 application will support Dolby Atmos and lossless audio format I use Apple Music in this application. At the moment it is possible only by AirPlay 2. I'd like to start the S2 application to choose Apple Music and listen to lossless audio formats :)GreetingsRaf

Where are they on the S1 app?   Also how to add an equalizer? thx

Don’t know their algorithms, but smooth jazz is not smooth jazz.  Sonos thinks it is R & B the ultimate mishmash, Black Worship, etc.  Ridiculous, and I’m supposed to pay to skip a song?

Dear Sonos, I ordered a Sonos Arc to a local French Reseller end of may 2021, and it seems there is no date on delivery... and on the Sonos French site you  mention minimum early July for a purchase on your site. What is happening on the production of ARCs ? Why so long delays? How can you help? I sold my beam and now my home theater with my ones and sub is no more working... 

The firmware update allows Dolby Digital 5.1 surround with Apple TV 4K and Dolby Vision but not Dolby Atmos yet. I receive both Dolby Atmos and Dolby Vision with ROKU with no problems. Glad they are working on it with people who don’t have HDMI eARC but have HDMI ARC instead. I hope TVOS 15 may fix the problem.

Why did the app just update (June 2021) and make me have to allow bluetooth? I use this on wifi. I find the forced app updates a royal pain in the a$$. 

So I purchased a roam and at the same time requested a move replacement. This was done over the phone. This generated many emails. So, admittedly and embarrassingly, I lost the email confirming the move replacement and its tracking number. That being said, one would think it would be easy to receive a repeat confirmation email. Nope. 9 phone calls and 6 emails later (and counting) they have not been able to a) understand what I need and/or b) produce the said confirmation email.In the end, I found the original email. Still pending delivery. But, come on support staff, get it together. PS: of course, they did not specify that the roam comes without a charging brick. SOnos, dont learn petty tricks from Apple. its beneath you.

Is anyone elses Sonos Roam very very quiet at low volume levels? I mean anything less than about 30-40% is barely audible. Surely thats not correct?I got better overall volume control out of an old Anker portable bluetooth speaker!It’s the same no matter the source (e.g. if I stream music from the app or Radio X via bluetooth).In addition there appears no way to use the EQ unless connected to WiFi in the app? Unless there is a solution to either of these issues, I think I shall be returning. Disappointing for the price.

Just paid £400 for my first sonos kit - MOVEStraight away built in obsolescence with the SONOS2 app and can't run it on my two fully working mobiles!Borrowed wife's mobile to activate it - painful!Found my media server SONOS whines at adding and playing 50% of tracks. Didn't waste time investigating. Switched to.Bluetooth. could cast and stream from my 10+year old Sony phone OK.  Downloaded an Internet radio player to same 10+year old Sony - loads of android apps available installed and worked - there you go.SONOS developers it can be done for older.phones you.just chose not to.Then read.all the user posts conforming their various hardware all become obsolete at differing intervals My MOVE is going straight back for refund. Never again will I purchase SONOS  Audio not overly impressive either - loud yes, but not worthy of £400 and the fear that whatever OS limitation I overcome today - it can be torn down at any time.   

I have many sonos products over the years. I like your products  so much but First my 2 sonos 5 (first gen) being useless which ı use them with a sub in my bedroom ( ı have 3 subs at my home but also this sub useless now)cause of not updating ..then (my mistake) ı bought 2 sonos moves to use with sub in my bedroom.. which ı cant pair with sub.. then tried to use in my surround system which sonos bar+ sub+2 sonos 3 in cinema room as rear speakers . ( ı suppose to use that 2 sonos 3’s in my bedroom with that sub..but ı can’t..you sonos people listen to our complains and do something about it pleasee.. at least as a new product we should use sonos moves with sub or surrounds.. best regards

So Apple TV has a new remote, which now thankfully contains a Mute button. But, while the Sonos remote setup (in the Sonos iOS app) recognizes Volume Up and Volume Down, it still does not receive or recognize the Mute button on the new remote. Hopefully a software update can resolve this issue?

Hello everybody, So in my house I have a couple of Sonos Beam’s (attached to bedroom tv’s) a FIVE and then I have a surround setup as follows in the living room; ARC, Sub Gen 3 and 2x One SL. All of them are connected to my UniFi network (WiFi, no cables) and work fine, however…A lot of times the surround system breaks up, one of the speakers stops working and suddenly is back or sometimes I even have to resetup some of them (that is, within the surround setup part).What is the main difference of how the surround 5.1 setup works between those speakers compared to all the other stand alone speaker (those always work fine)? So far I can only see that the ARC = WM:1, The SL’s are WM:2 and Sub is WM:2 so i ‘guess’ it uses the ARC as main device and that one connects to the sub and 2x sl, right? Does it do that over the same wifi or creates its own? And if so, is there a way to change that?

I’ve learnt a lot from you Over the years. Thank you and as a way of saying thank you , I’m posting conversation that might help others Kept experiencing tiny audio drops (milli seconds) from rear speakers connected via s2 amp connected to arc playbar.after trying everything , new ethernet, updating software, changing tv settings . But nothing  then I realised the WiFi was still enabled even though I was connected via Ethernet . Disabled and it fixed it . The WiFi must have clashes on the network.

Hello I’m French so sorry for my bad English, I got 4 sonos devices a sonos beam/one sl/play 1/play3 then I want to connect all to get a nice home cinema. Now I just use the sonos beam but I want to use all my devices, how can I do ?Thanks for help.

Tried a variety of different upnp servers - nothing displays under music browse (S2).  Does this feature actually work? 

We all know of the 65k limit of MP3’s that Sonos can handle.We also might now of Spotify playing the same songs over and over again for your daily mix…I now have a raspberry pi and mounted my music collectionI just had a brainf*t that maybe I could run a docker with icecast and dark ice: https://github.com/jwater7/docker-darkice And generate ‘radio stations’ to play may music. I searched only a little but could not find anything related quicklypre-requisite: I have my music organzied in genre/artist/albumI am playing around with nodejs and have build an interface to interact with the collection (the main idea was to move music out of my collection to reach the Sonos limit.I am thinking that it would be nice tocreate playlists on a scheduled basis (nightly) to have a fresh playlist in the morning keep track of tracks that have been played add albums to custom playlists (for today I want to listen to these albums) create ‘radiostations’ for different genres of music (combine bluegrass, c

As I finish my 30 day free subscription, wanted to jot down my quick thoughts on Sonos HD Radio and why I won’t be renewing (for now).The biggest reason is cost/value. $7.99 is a lot for what you are getting (and not getting). To be honest if they would have offered an annual subscription for $59.99 I probably would have bought but not for almost $100. If I were to give it a grade: Overall B-; Value D+; Features B-; Selections B+; Ease of Use A.My wife and I have listened to it all month (not using any other music services) to give it a fair shake. My kids use Apple Music exclusively so for them it doesn’t matter. Probably a half dozen stations we regularly listened to-Mellow Morning (every morning), Cruise Control, Mainstream, Pure Unplugged, Radio a Gogo, Rock Pantheon, Rock Road Trip, Alternative Energy; used Pink Noise/Rain every night to go to sleep; even the Holidaze to set up the tree and decorations. Sampled about a dozen others to try them out. Great stations, very different m

I've been a Sonos user since 2010. I started with a Play 5 gen 1, then bought a Connect Amp, swapping to a Connect a couple of years later. Five years later I bought a Sub and two Play 1s. Used a boost gen 1 (called something else) and then a boost. Initially I had some interference issues, big microwave in the kitchen. But the I had 7 or 8 years of completely trouble free listening, networked hard disk and streaming via Deezer.And then........? I think it started with the new Sonos app, the lack of support for old gear (play 5, Connect) etc. Sonos bombarded me with adverts for the new app, I couldn't turn off the advert that appeared on the old controller.Then I found that support for Tunein radio got worse, couldn't listen to pre aired radio shows.I took the fateful decision to split my system, I didn't need multi room throughout the house. That ruined everything, the system is now so unstable. S1 is not too bad, Sonos is unreliable. Can't use boost with Sonos. Tried support, but I'm

Why is the software so horrible.  I hate our products. 

Literally purchased my Roam 4 days ago. I was able to fully charge it 3 days ago. Today it has 4% battery and I haven’t even used the speaker yet, except to set it up.  I went to charge it today, and it shows the lightening charge indicator over the batter in the Sonos app, but the device keeps dropping in battery percentage. It’s now down to 2% 20 minutes after I plugged it into charge. What gives? $170 for a paperweight that I can’t even use?? I've been so please with my Sonos Ones. I bought 4 of them for my apartment. But what a disappointment this Roam is. I have a Bose portable speaker that I use every day at work for the last 6 years, and it still continues to work beautifully and charge correctly. What’s the point of a portable speaker that dies quickly??

There is an update 13.1.1 and I’m not sure what it added. However it removed my trueplay turning and is asking me to retrueplay tune.

Noticed That a local retailer has the playbase open box for 200.00 or new 286.00 (USD).  I know that this is a discontinued item, and nowhere near the Arc, but the price seems right, I already have a pair of Play 1s in my living room.  Think I could get a few years of enjoyment out of it and would it add any additional dimension to music if paired up with the play 1s.  It would easily accommodate  my current setup both physically and astetically fit my  Any thoughtsappreciated...