Spaces & Setups

For years now users have requested you allow us to have more detailed volume control. The app allows you to use increments of 1, which too dramatically change home theater volume at low levels, and IR remotes change it by 2 without a way to adjust the increments.  Sonos is in the home theater market now and is still using an engineering model tailored to music. Will you please allow us to have more control over how our systems sound? Or at the very least change the volume amplification intervals at low volume?!Sonos should do a better job listening to customers when they sell $750 soundbars and subwoofers designed mainly for home theater.

Using airplay for music on  my I pad , the sound is not that great, poor base  and  stereo not that great.I looked in system/ audio in but it does not sayanything  ie stereo etc.I had a playbar before I changed to the arc and theplaybar was much better.

Can someone direct me to a good overview of the S2 app?

Feature Request: while in the EQ settings, ie bass, treble, sub audio…. I think it would be a nice feature to have the ability to press on the + and - buttons at the far ends of the settings rather than “eyeball” those settings via “press and slide”. You can do it with the main volume settings - albeit by tapping along on the volume line, but not using the actual plus or minus “buttons”. I wish those + and - buttons were actual buttons, across the app! It’s simply counter intuitive as it is now.

Hello,I recently purchased two Sonos/Ikea Symfonisk speakers. I fully expected them to work with my setup of chromecast/projector. I was mistaken and am now looking for a solution to this issue. I’m loving the Sonos sound so I really want to make this work and I’m hoping anyone can tell me if the solution I have in mind would work, or perhaps if anyone has another solution that would work.My project is an ‘old’ Optoma HD141x and I’m using an, I believe, 2nd gen Chromecast (if that matters).My projector doesn’t have HDMI ARC or optical so a Beam or Arc is no solution sadly I think. I’m wondering if using a Sonos Five or a Sonos Port would work with line in on my projector and grouping the Five/Port with my two Symfonisk speakers?Thanks in advance. 

I have the Beam connected to a brand new Sony UHD TV… it’s fantastic, but the volume increases and decreases in increments of two, regardless of whether I use the TV or Sky remote control. I’d like it to increase and decrease in single increments ideally… can this be adjusted?

I bought the MOVE to use as a sound source for when we have outdoor movies however we’ve been really frustrated to find out that when you airplay the sound or bluetooth the sound from a movie played on a MacBook Air the sound from the MOVE is at 50% of what it typically would be if you were playing music directly from the app.  I called SONOS & they have no idea why it does this.  Very frustrating because the MOVE could be ideal for this if it worked at it’s typical volume.

Can I group my Move and Roam in bluetooth?

I found a new way to control my Sonos using buttons over WiFi and NOT through Iphone, Andrioid, or Bluetooth.  Fairly new, the Leviton Four (4) Button Wifi controller #DW4BC fits in a regular wall switch box and wires to 110v.. Once configured, up to four switches can control Sonos via IFTTT, which is referred to as If This Then That. Available at IFTTT.com.  Before diving in, I have already heard this solution is costly and convoluted to some. Yes I know there are other buttons, but this works well for my building, and empowers people without Sonos accounts to listen or stop Sonos without asking me to control the music…. like when a phone rings.  It solves my original problem where speakers are not easily accessible so the buttons are useless. And I won’t allow Siri or Alexa in this building. No longer do people bug me to control the music. They do it now with buttons and not running App software logged into MY Sonos account.  My BUTTON solution works like this…Add a Leviton DW4BC wir

I have an Arc, sub and 2 play 1s setup. For a month now the setup was fine. No sound issues at all. No changes made to my network either. Since yesterday my arc keeps dropping out intermittently.  For no reason whatsoever. I have tried wifi and ethernet. Same issue. I have had to turn the arc off and revert to TV speakers Diagnostics submitted are 726026310. Please can someone at Sonos help.

As per the title, I came across this YouTube guide and it's quite useful. Using a simple tool you can get a powered sub to sync and receive audio from the ARC/other Sonos stuff too  https://www.youtube.com/watch?v=9Bvof0hF4LE

Bonjour a tous le monde, je possède donc un lg c9, une sonos arc, 2 one sl et 2 subMon soucis est que bien entendu la arc ne peut pas decoder le dts, j ai lu que l on pouvait contourner ce problème mais je ne sais pas comment faire, j ai lu 2 ou 3 posts mais cela ne fonctionne pas la arc emet un grésillementJe souhaite de l aideMes sources sont PS5 et xbox series xPortez vous bien 

Has any one any issues in which parts a track are missing?the device (SONOS One SL) will not play the higher frequencies from an audio track that is streamed to it. One piece of the track is so quiet you can barely hear it and makes it hard to listen to as that is what makes the song that song. Other devices such as my Television, Phone, and PC it will play perfectly fine with that frequency and the track is then whole. It seems as if the speaker is just total junk in comparison to the built in speakers house speakers in my last house from 1999 which seem to have better treble and bass response (Those are Sonance Speakers).Is it crazy to expect something to work correctly?I have also tried changing the very basic equalization settings and they do nothing. (My phone has better equalization than this speaker it could be because Samsung bought Harman/Kardon))

Thank you in advance for your time and consideration. I am just learning about Sonos and how it works.I would like to know if the following scheme makes sense, and if i have the equipment correct.I am trying to use the minimum amount of equipment.My understanding is each zone needs its own Amp, except if they are sound bars.Zone 1 is meant to serve mostly the kitchen but allow people in dining area to hear the speakers as well. It is connected to its own Amp.Zone 2 is meant to be primarily for the TV, I am hoping that it can also play in sync with zone 1 when desired via the Sonos App.Zone 3 is for the outdoor patio. I am not sure how the speakers should be mounted to serve the most area. Zone 3 needs to be able to play its own sound, and sync with Zone 1 when desired. It is connected to its own Amp.The master bedroom will have a sound bar that is completely independent from all other Zones.Is this correct and possibly? Is there anyway to reduce the number of Amps needed? 

Hi, Apple Music Activity playlists are no longer showing within the new Sonos S2 controller app. All playlists are available to see within the Apple Music app. I have contacted Apple and they have stated this is a Sonos issue. I have submitted diagnostics - 1090078363. This has never been an issue before - always worked fine before the S2 controller update,

A couple of questions before I begin my setup for my WD My Cloud NAS.This will be my first time using NAS. First, I’m replacing my 12 year old Mac with a Windows Lenovo laptop. Yes I guess it would be a downgrade but I’m shifting into retirement mode in the next 2 years. I’m not on the Mac as much these days. Plus I can’t justify the cost $$$ of another Mac when I’m only on it when I’m downloading music and photos. And now with a NAS coming. I am going to miss it. Anyway, the laptop will be here on Monday. My NAS (without the disk drives) is scheduled to arrive today. I purchased the NAS diskless. I just purchased 2 4TB drives this morning so I’m assuming they will be here by Monday. So when my NAS arrives today can I set it up without the drives? Or will I have to wait for them to arrive before I can set it up? If I am able to do the setup on the NAS without the drives should I do setup with my very old and very very slow Mac (and 2 external drives)? Or should I wait for my new Window

I would love to do some more advanced settings Sonos Amp, for example "more EQ settings".This is more a wish for extended functionality then a question.  / Henrik  

Was excited to receive my Sonos Roam, but wow what a disappointment!  This thing has to be within 6 inches of you and volume at 80-100% to be heard, anything below 50% volume and you might as well just put on headphones. Called customer support did the diagnostic thing, no issue found even with the phone less than 3 inches from the speaker the rep couldn’t hear it if it was below 50%. Of the 8 Sonos products I own this is the one I will be returning.

Hi. I’m fairly new to Sonos, so hoping to get some advice.Currently, I have one Sonos AMP driving four architectural ceiling speakers in an open plan living/dining room (2 speakers in the living area, 2 in the dining area)In the living area, I plan to install a Sonos ARC and SUB.I’d like to use the 2 ceiling speakers in the living area as rear surrounds when watching TV. But I also want all 4 ceiling speakers to play music independently from the HT system.What’s the best way of achieving this?Thanks

Hello, i am a music lover and in search of Bluetooth  speakers for myself. I liked sonos speakers but i have observed that these are too much expensive and out of my budget. Can anyone tell me the reason why *** Sonos products are expensive?  *Moderator Note: Modified in accordance with the Community Code of Conduct.*

My Mac laptop which is configured with Catalina cannot see the Sonos S2 system I am running, I have removed firewall and changed all privacy and security settings but still no joy. My wife who has a Big Sur computer can see the Sonos S2 system but unfortunatley my company is not upgrading to Big Sur just yet so i am stuck on Catalina with no music. Has anybody got any thoughts on how to fix  it. The company runs Sophos EndPoint as an antivirus that i cannot disable - i am sure that it should not stop Sonos but just saying in case there is a settign in Sophos that needs changing.

So I bought a pair of Sonos Fives to upgrade my music and movie experience from a pair of Ones. I already have over 100 cd’s and had planned to use the Sonos Five line in to connect a cd player. I did a little bit of research and found out that if I choose to use my Fives as surrounds then the line in will be disabled, I’m confused and frustrated because Sonos NEVER made this apparent before. So now I don’t know where to go from here, I’d like to still add my cd collection somehow. 

Just bought an Arc and set it up. I was disappointed to see that I was only getting Dolby Digital (not plus) from my new Apple TV 4k (the new model) on iTunes movies with Dolby Atmos. When I switched to my Roku, the same movie showed Dolby Atmos on the app on my phone. The same happened when I switched to the Apple TV app on my LG. So, it’s just the Apple TV 4K that won’t give me Dolby Atmos. The “immersive audio” setting isn’t even present in the Apple TV settings. It’s not the HDMI cable. It’s new and capable of 18gbps and I swapped it to the Roku to test and was still getting Dolby Atmos from the Roku. This seems like it’s specific to the Apple TV. My TV model is the LG UK6570. I guess my question is: Is the sound I’m getting through the Roku really Dolby Atmos? The app says it is, but if I can’t get it through the Apple TV, then either the Apple TV has an issue or the app is lying and I’m not getting it at all. I’d hate to have to use my Roku or my TV apps just to watch movies to g

I realize that there are several threads similar to this, but none towards this exact European Samsung-model.I bought the Sonos Arc surround package a couple of weeks ago. Spent a lot of time trying to sync the audio with my LG 65” OLED B7V, but there was just no chance.Decided to purchase the new Samsung QE65QN95AATXXC hoping this would be a good match. At first it seemed to work perfect. But all of a sudden the sound cutting happend.Been in contact with both Sonos and Samsung supprt today. Neither could or were very willing to help.Sonos says it is a Samsung issue, and that they resolved it with firmware 1462.1, and that I had to contact Samsung for further assistance. Samsung said they didn’t know about a specific issue with this model and that there were no patches in their system to help me.My setup:Sonos Arc connected to Samsung OneConnect HDMI 3 (eARC) with Sonos HDMI-cable Nvidia Shield connected to Samsung OneConnect HDMI1 with new 8K HDMI 2.1 cableMy settings:eARC on Samsung

HiI have Sonos Amp (about 3 years old), connected to TV and two B&W Speakers with Wharfdale passive sub. Brilliant.I had a Samsung Smart TV, and ARC worked well.I now have new LG CX 65” TV, and have issues with ARC.No ARC Audio passes to the Sonos. I have to use “Internal Speaker” on the TV.Sonos is now off/standby, useless, and gathering dust…   :-(It once worked after a power outage, some sequence of power-on may have coincidentally worked.This was only once, till I switched the TV off. After that, I had to go back to “Internal Speaker” on the TV again.I have tried many times, all combinations of settings.Sonos 2 App on iPhone fails to connect to TV.I did a Diagnostics = Ref 2071482316Please could you assist?Thanks