Has any one any issues in which parts a track are missing?

the device (SONOS One SL) will not play the higher frequencies from an audio track that is streamed to it. One piece of the track is so quiet you can barely hear it and makes it hard to listen to as that is what makes the song that song. Other devices such as my Television, Phone, and PC it will play perfectly fine with that frequency and the track is then whole. It seems as if the speaker is just total junk in comparison to the built in speakers house speakers in my last house from 1999 which seem to have better treble and bass response (Those are Sonance Speakers).

Is it crazy to expect something to work correctly?

I have also tried changing the very basic equalization settings and they do nothing. (My phone has better equalization than this speaker it could be because Samsung bought Harman/Kardon))