Spaces & Setups

Hi all, I just purchased a Sony Bravia xr-65x90ck and I’m unable to get it working with my Playbase. I’m using an audio optical cable to connect the two, and the cable light is red, so the connection isn’t the issue. I’ve seen older threads from users with similar issues, but nothing newer that references the most current televisions. Does anyone know the correct settings for the television/playbase?Also, we use any Apple TV for all streaming etc. We also have a Nintendo Switch on a separate HDMI port. No sound on the Playbase from either one.

I used to get lock screen controls on my iphone to control the sonos system. Now they are gone. Not sure exactly when they disappeared, as I’ve updated both Sonos and IOS devices numerous times. A super convenient feature, which I’m really missing. I can see this issue has cropped up before, and the solution was to delete non-sonos airplay devices from the ios device. To me, this isn’t a solution. I would like to cast my phone audio to other devices. This WAS working. I can’t get a concise explanation as to why Airplay and Sonos aren’t working well together! Anyone know how to get this working?

I have an arc and have just purchased 2 Sonos one SL's to try and create a surround system. Initially,  all went well, everything was connected and working fine. I then became aware there was no sound coming out of the ones and they had  a flashing green light. I factory reset them,  re-added them to Sonos added them as surround speakers and they instantly flash green as soon as they are set up. I have totally factory reset the entire system and yet as soon as they become surround speakers they flash green. Any help would be gratefully accepted.

I have a Sonos Five, Beam, and Symfonisk satellites in my living room. The Five is purely there to connect my turntable, so I do not want it to play when the TV is being used. Is there a way to accomplish this without having to manually toggle speakers every time we switch from the turntable to the TV?

Hello everyone, I’m building a home system that would integrate my TV and turntable, as well allow for streaming. I’d also like it to work over WiFi and be expandable (i.e. with a future multiroom setup), so I’m looking at the Sonos Amp. The idea is to run hook up both my TV and turntable, to just 1 amp (using the available line-in and HDMI ports) and my existing pair of bookshelf speakers, but I can’t seem to find anywhere how it does input switching. Can it detect when I’m playing a record or turning on my TV? Or do I set it up for 1 thing only and then have to go through endless menus every time you want to change my audio source?Also, can I then add wireless Sonos speakers to this setup without adding more Sonos Amps?Thanks for any advice on this!

Hi,I have a PC connected to a videoprojector, and I want to link it remotely to a Ray soundbar. Can I use a Sonos Port connected to the PC, which will then link up with the soundbar ?Thanx !

Hi there. We privately sold our Sonos Bridge and Play 1 speaker yesterday but have not unlinked these products from our account. Can anyone help with any instruction on how best to go about fixing this oor will we have to ask the buyer to return so we can reconnect to our WiFi system?

i want to be able to use a wireless microphone with my Sonos AMPwhat kind of setup do i need please? any recommendations

I just purchased a Move for my outdoor living area and noticed it required S2 Controller. My Home theatre system currently has a SUB (Gen2), Playbar, and 2 x Sonos One SL. I am using an Bridge and i have a old Connect that I am not using in my new home.  Sonos is offering me trade in credits on the Bridge, Connect and the Playbar (even though the Playbar will still be supported on the S2)2 questions. First, Bridge to Boost upgrade? Yes or no?  I have read the articles about connecting directly to my WiFi versus using the Bridge and creating a Sono separate network.Second, They had recommended that i upgrade the Playbar and are offering the credit, if i upgrade what would be the upgrade?  they have 3 sound bars (Ray - Beam and Arc) my thinking is the Arc would be my upgrade for a home theatre system i have using the Sub and the 2 One SL’s?

I am using Roon with my main Hi Fi system and was thinking of buying a Play 5 for the dining room and wondered if it is possible to stream to the Play 5 from Roon ?

Hi teamI recently bought a Beam Gen 2 but have noticed that when watching Disney+ content via the app on my TV that content does not play the audio as Dolby 5.1 even though the show or movie says it supports in in the details tab. Standard broadcast TV and Prime plays in 5.1 but not Disney+.Has anyone else encounter this or know how to rectify it?

I’ve got an outdoor space that we recently expanded. Right now I’ve got two speakers (NHT O2-ARC’s if it helps) running in Dual Mono Mode but with the new space three speakers would fit better. I could fit 4, but it really feels like overkill.  Will running three speakers long-term from the Sonos Amp cause any problems with uneven volume from the speakers, longevity concerns for the Amp itself due to uneven load across the channels, or anything else I might not be thinking off? Thanks everyone!!

Hi all,I can’t seem to get my Ray via the app to recognise my Hitachi TV remote so that I can adjust the volume (the remote still only adjusts TV speaker volume). When setting up (volume up x3) the Ray flashes, but the app says it can’t detect a remote and I can’t find a set up/ help guide to fix the issue.I’d appreciate any ideas! I’m using the hitachi TV alongside an Apple TV. Thank you so much. 

Hi all - I have a Connect and currently have it set up to receive audio form my turntable’s preamp and then output to two active speakers, it sounds lovely. I have a headphone amplifier and DAC set up to listen to audio from my PC, laptop or whatever I connect to the DAC and want to see if I can somehow listen to the “line in” from there. My question: has anyone found a way to stream the audio from a Connect or Port to a laptop or PC? Kind of a reverse set up. I would like to listen to my vinyl using my headphones sometimes rather than having to listen through speakers.My desk set up is not too near my connect so it would require a lot of RCA cable to connect the output of the connect to my headphone amplifier. 

I have both sonos one and play one using S1 app and has been working fine until recently. Cannot use spotify in S1 app as it is saying I need to update app for it to work - link then wants me to update to S2 app despite the play 1 being incompatible. I am left being unable to use spotify for my system which is what I mainly use it for.I have reset apps, deleted and downloaded, restarted system but no joy. Anyone have any tips?

We have a job that requires 4 in-ceiling Sonance AS38RS Speakers. Another zone would have 2 Sonance AS38RS Speakers.I just want to know will a Sonos Amp be able to handle 2 or 4 of these speakers or should we use a passive amp and Sonos port?AS38RS Impediance is 10 ohms nominal; 8 ohms minimum (100W max) each

Theres a ton of questions on this and other forums about surround speakers not working well when PCM (Stereo) feed is detected and it seems there is a setting missing from the “Surround Audio” page of the controller.This is especially the case in my set up, where my speakers are used primarily to fill the space in a large area so that music primarily fills the room, this set up works really well with stereo audio sources and really comes to life when we use surround sound (and apple spatial audio does this well).However every time we come across a video source where stereo (PCM) audio is present, the ambient rear speakers just are not powerful enough to fill the room. We have the option for Audio sources in the “Surround Audio” settings that allow for Ambient or Full Music Playback which is great for audio, but we need the exact same option for Stereo PCM (Video Equivalent) - Maybe this could even be solved by a tick box that just says “apply these settings to PCM Audio”Obviously I rea

Hello. Before I return my speakers - I thought I would check here for advice/ideas. I have 2 kids who do not have tablets/phones in their rooms. They do have their own Spotify accounts on my family plan. I bought 2 gen 2 Sonos One speakers hoping I could put then in their rooms and set speaker 1 to leverage Alexa to play Spotify account 1, and speaker 2 to leverage Alexa to play Spotify account 2. I see that I am able to associate multiple Spotify accounts within the Sonos app, but it appears that I can only able to select 1 account to play on either given speaker. Further, when 1 speaker plays music, the other speaker is not able to play different music. For example, if speaker 1 plays song A, and speaker 2 starts song B, then speaker 1 stops playing song A.  My goal is to allow kid 1 to listen to Spotify account 1, and kid 2 to listen to Spotify account 2 at the same time, without conflict, and to have this able to be controlled via voice controls. Do I have any options here? If not

I have a set of Dali Rubicon 2 stereo speakers that I was planning to be run by a Sonos Amp. I have been told (not tried yet), that the Amp will not have sufficient power. The setup is primarly to be used as a stereo for music, but I also wanted to be able to connect TV sound.  Any recommendations how to setup my stereo speakers?Can I use a Beam connected to the TV and stream audio to a Port connected to external amplifier for the speakers? Will the be a delay?

Bonjour J'ai actuellement un système sonos 5.0 composé d'une playbar et de 2 sonos play:1 en surround pour le home cinéma et une chaîne denon df107 pour la musique. J'ai pour projet de remplacer tout ça par le sonos amp nouvelle génération associé à deux enceintes bibliothèques qui restent à définir connecté en HDMI à la tv. J'ai plusieurs questions à ce sujet :- est-il pertinent de remplacer une playbar, pour laquelle je suis déçu de la spatialisation stéréo, par un sonos amp ?- que penser de l'effet surround généré par les 2 play:1 associé à l’amp? Les effets sont ils bien gérés? Existe-t-il une dégradation à ce niveau là par rapport à la playbar?

I contacted Sonos 3 separate times to find out what devices support Trueplay (please do NOT send me links to Trueplay compatible devices on Sonos site. I’ve seen it and it doesn’t tell me anything.) I was told that the iPad gen 8 WAS compatible with Trueplay so I bought a used one and come to find out it doesn’t work. I was also told by others on forums etc. that it would work also. Between this and the last update I’m at my wits end. Why can’t Sonos put out a complete list of every individual ios device that supports Trueplay. Now I’m out hundreds of dollars. No, I don’t know anybody that I can borrow a device from. Can anybody tell me exactly which iPads (not iPhones) support Trueplay please!!! 

 I am in the process in getting a new TV (Samsung Frame) which will be mounted over a fireplace. I previously had a setup using a Sonos Sound Bar , Sub and two Ones. Mounting a Sound Bar (even the Arc) is not going to be feasible above the fireplace. What option do I have for TV sound without using a Sound Bar?  (e.g. just using the two Ones perhaps)? Thank youAnthony O.

That's it... That's my question! Reasons please... Thanks in advance community.

I have an ARC and LG C8 connected via the HDMI ARC port. About 6 months ago, the sound started not to come out of the ARC and when I tried to turn up the volume, I received this volume bar at the bottom of the tv with a green music note merged with the bluetooth symbol. I disconnected and rebooted everything, some times the problem would fix itself, sometimes nothing would change. I can’t figure out why it’s doing this… I’m in the process of purchasing a new cable to see if that’s the issue. I have ran a diagnostic - 740537237Has this come up before? Is there any solution beside someone blowing me off and telling me it’s the TV or something else?  

Is SUB compatible with SONOS 5 gen 1 AND 2?