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My new Sonos ONE is unable to playback any music from my network source Music Library \\server\music. I already had a Playbar and that still works fine with the same Music Library. Interestingly, if I first start playing on the Playbar, and later add the Sonos ONE as an output, the ONE will also start playing fine from the network source! However, if starting out with just the ONE, or starting with both Playbar and ONE at the same time, it doesn't work. This is very repeatable. Anyone else having the same issue? Any ideas about a resolution? Or is it just one of many ONE bugs?

Hi, I have two question and I couldn't find clear answers to them yet: - Can I combine the Playbar with one Play:1 and one Play:5 as surround speakers? Setting don't allow it, but is there a workaround? - Can I use my Play:5 as Sub for the Playbar? Again settings don't seem to allow it, but it has a lot of bass and should be able to complement the other speakers with bass. Is there a workaround? Cheers!

Hi, My Harmon Kardon speakers which I use in my study attached to my iMac went pop this week. So I was thinking of starting a move to Sonos, starting with my study and moving to the rest of the house when I can afford it. If you were choosing, would you go for Two Play 3's for true stereo or One Play 5? At the moment its for playing from iTunes as I don't bother with streaming as yet. Your help is appreciated, it might save me spending even more hours reading reviews. Mark

How long is the optical cable that is included in the Playbar box? Trying to determine whether I need to purchase a longer cable for my installation. THANKS!

Will there be any other Sonos One updates with the Spotify release on December 21st? Or will it be strictly focused on Spotify? Just curious if any other new Alexa functions will be added.

Trying to ship a Sonos One to NZ, Could someone provide me with accurate packaging dimensions and weight Thanks

Hello! I'm not really interested in buying a playbar because my primary objective is to play music in my living room via my mobile devices, etc. However, since my TV is also in my living room, I think it a bit of a waste to have a music system in place that doesn't integrate with my TV. So...originally, I was thinking of purchasing two Play:3s, since my buddy has this setup in his home. I really liked the sound quality of the Play:3s for the value! However, I notice that the Play-3s have no in-line input to connect to the TV. Can you tell me the different solutions for integrating the Play:3s or Play:5s to the TV - other than purchasing the playbar? If I were to purchase two Play:5s instead, how would I set them up to my TV? Would there be any sound delays from TV to the Play:5s in this scenario? FWIW, I have a Sharp Aquos TV. Thank you! D

How do I play my Napster playlist on my Sonos players controled via Alexa

In the Wall where my tv is, i have 3 integrated loudspeakers. I Can buy a unit for the 2 sidespeakers but how Can i set the system up for home theatre using the existing center speaker.

My current setup and TV is able to passthrough DD 5.1 Playbase is connected to tv directly via optical and Apple TV, cable are all able to passthrough 5.1 verified on the sonos about app. My PS4 for gaming or using built in Netflix app is supporting DD 5.1. However when I play a Blu Ray that has DTS with no other options it's transcoding to Stereo. I've done some searching but haven't been able to confirm whether this is PlayStation issue or Sonos issue. Has anyone had success with this?

Hi Do i really need to by a external Amazon Echo device to control my SONOS ONE by voice control? And how do i change the destinations on my new Sonos so it do'set give me the weather in Philadelphia, when i live in the UK

Thinking of getting 2 play 1’s to complete my playbar experience. The question is will they play music when I’m not watching tv and just want the music on?

Hi - potentially a stupid question, but after the new update to iOS 11 and associated Sonos Controller update on iPhone, I can't figure out how to switch the room I am controlling sound for. As an example - my controller now can control "Living Room". No problem. But if I go upstairs and want to control "Bedroom", I can't switch control away from "Living Room" to "Bedroom". In the old app it was easy, but I can't figure out how make the switch in the new app. Tapping on the bottom middle room icon merely brings up a list of my Sonos locations and the option/ability to group/ungroup speakers, which doesn't solve my problem. Any ideas? Thanks in advance.

I am thinking of purchased an Amazon Alexa Dot (2nd Generation) after installing Sonos 8. I use Deezer though Sonos, therefore, does it working using Alexa. Reading and watching various items from Sonos it does not mention Deeezer.

I keep getting this error when trying to Alexa to play Spotify via my Play Ones ‘Your Spotify account does not support streaming to this device’ I have followed all instructions in the set up email, reinstalled the Sonos Skill, I have a Spotify Family Account. All works fine directly from Spotify and Sonos apps only a problem via Alexa. Any idea?

i Have the playbar, a sub , and two Sonos ones in a 5.1 configuration. I am moving into an apartment and to lessen the noise at night when I want to listen to music, I just want to listen to the Sonos one pair in stereo. I see no option to turn the playbar off I can only turn sub or rears off. I’d like to be able to just move the ones into the kitchen sometimes and just listen to them. What is the easiest way to do that?

Due to room configuration and size, is it possible to have 2 subs work together with 1 soundbar for television viewing? Thank you, Troy

i was reading you no longer need a sonos wireless bridge with the sonos equipment... so i guess i can remove my bridge now. i have crazy fast inter net speeds, about 115 Mbps.. i also have crazy fast gaming wireless router. basically we can stream, game and what not on several computers no problem.. we got way more power than i think we actually need so i dont think the bridge is doing any good if its not actually needed any more. At the time i bought my connect you had to have the bridge to use the sonos connect with wireless ( no wired hook up on the room so i need it on wife). Now i am reading a update made so you don't need the bridge anymore..... one less link in the chain seems like tit would be the best option and i know my wifi network can handle it no problem.. is there any reason i should continue to use the old wireless bridge.... its the old one, not the new boost bridge

Hello to all. I recently purchased a Sonos boost even if I still don't have any other Sonos speaker in my house. I'm going to purchase a playbar anyway in a few days, but I prefer to purchase the Boost in advance sinsce it was 50% off in my nearby store. All the setup should be set correctly, but I have a question: Is the boost supposed to create a separate wifi network that I should see in my network list (i.e. "Sonos wifi" or something similar)? I make this question since I cannot see any other additional network in my wifi list, but trough the Sonos controller app, all the settings seems to be OK. Maybe, in order to see the new Sonos network, I have to pair also at least one sonos speaker? Thanks in advance

I have Pandora selected as my default music service. However, unless I say “From Pandora” when giving the command, Alexa is always playing from Amazon. The only time this isn’t the case is when my Pandora station doesn’t share the same name of an Amazon station. For instance, if I say “Alexa, play New Age on office” it plays from Amazon, I’m guessing because it’s defaulting to Amazon’s generic genre station rather not than my Pandora one. However, if I say, “Alexa, play Accoustic New Age Radio on office” it grabs my station from Pandora. So the default music service only sorta works, at least for me.

Can't see any way to do it.

If I ask for the weather on my Echos and Dots, I get it for my UK location. If I ask for it on my Sonos Ones I get it for Seatle, and the Alexa app won't let me save a changed location for the Sonos Ones. This is what Amazon support say: "From your email I understood that your Alexa device is giving you the wrong weather information. I can definitely help you with this. "If you're unable to edit the device location on your Sonos speaker with Alexa, is because this device hasn't been completely released on United Kingdom" Any idea when Sonos will get this working on their devices?

It appears you can only use the master account on a Deezer family package so you can't switch between profiles to listen to another persons music/playlists. Anyone know a way around this or know if any plans are in place to change it?

I recently tried to access my Sonos system (1 Room - Bridge + Playbase + Sub) and it said one of my players was missing. Tried restarting everything. Router, Bridge, Controllers, etc. Incredibly frustrated, I gave up and did a factory reset. Started with the Bridge. Tried to add the factory-reset Playbase. Clicked the connect button and the chime happened. Nothing happened. I've repeated this a dozen times. Feels like Sonos just used to work. I guess things have changed. I'm not a newbie to Sonos, so no need to walk me through the basics of router issues (that's why I have a Bridge) or what a factory reset means. Would love someone to respond who's been through the same mess.

I have a Play:5 that no longer connects to my wireless setup. I already have a PlayBar, Sub and another 5 working flawlessly on the same WIFI network. The speaker connects fine using a direct router connection. For wireless, it turns white but fails. Tried multiple factory resets with the same results. The controller, during setup, finds the speaker and gets stuck on "Please wait while the connection is completed". It then displays the "Not Connected" message.