Home Theater

Been connected but changed pasawordon WiFi and not possible to connect again. Tried to use network cable and all. All though system seems to be working but cannot connect to the app. Not possible to play music through Sonos.  

Hello folks,I am in the market for a Sonos soundbar for our LG OLED TV (1 year old).However, I have read of voice & picture synch issues (delays) on this forum. Also with other TVs.Are TV & Sonos soundbar / speaker voice delay issues now resolved please? MTIA

When I want to connect the arc to my system with two era 100’s, the two of them connect very easily, but the arc won’t make a connecting sound to pair it. It gives a green light. The two era’s make the sound without a problem. The system is only a month old. I’ve done a reboot of all speakers but it doesn’t help. Can anyone help me with fixing my arc? Thanks! 

Hi -I am trying to add two Era 300s to an existing Arc which is already grouped with two One SLs and a Sub. Nothing I have tried has worked. I want audio to play from all of them when connected to a TV. I’ve tried adding them as a Group but that didn’t work. My TV’s audio will only play through the Arc, One SLs, and Sub, but not the Era 300s. 

I have a Sonos arc, era 100 surrounds, gen 3 sub and sub mini. The problem I’m having is that I can’t add the sub mini as second sub so just wondering if this is possible or not?

How do I play music on beam while the tv is turned off?

I have an 5 year old Sony Bravia, XBR-65X810C/55X810C TV.  I connected a new Sonos Beam 2 speaker to the HDMI arc port .  Now, every time I turn on the TV, the tv ‘re-boots’ itself.  This of course takes a minute to complete, then the tv turns on, and all seems normal.  Why the re-boot?

Subs will not register with system I have factory reset them still doesn’t work 

How do you control the volume on the 300 without raising the volume on the sound bar at the same time?

Hi, i just cant finish configure and get Dolby Atmos on my screen, i follow all the steps to configure in the app, I also activate Dolby Atmos on th Screen settings bc it wasnt on, and im trying to watch a movie and get Dolby atmos but it only says Dolby MAT 5.1, i dont know if my screen cant use atmos format or there is a step that im missing, if some one can help i would appreciated so much btw I have a samsung 55” qled 4k q65b 

Hi, i just bought a beam gen2 and it won’t update and show in the application.I can see when i want to configure it for the first time but after it connect to wifi they tell me code error 1101.And even after this it won’t show in the application.I need help. Thank you.

I’ve spent 4 days reconnecting 2 play ones to playbar to create surround sound, it’s been frustrating to put it mildly!. Now my tv isn’t connected and I’m losing the will to carry on. I don’t want to lose what I’ve already done but how can II connect up to tv (Hisense) please??

I currently have a Beam 2, and my tv I have doesn’t support Dolby Atmos.Iv seen that the Amazon fire stick 4K max supports Dolby Atmos.  so my question is how would I set it up so that I can use the fire stick and beam to have Dolby Atmos. Do I need to get something to connect between the 2. Iv seen that Dolby Atmos doesn’t work with Bluetooth and just plugging them both into the tv, brings me back to square one.I have not bought the fire stick, so any other suggestions would be appreciated. Other than buying a new tv.   

Have Samsung tv that supports Dolby atmos. Made changes to the tv settings to not use PCM and send the raw audio to the home theatre system that includes arc, mini sub and 2 era 300s. Arc connected via hdmi eARC. Video on Apple TV supports Dolby atmos. Still the audio in shows empty and the status says HDMI and PCM2.0. What should I do? 

Today morning the sosos system disappeared - on arc I can see white dot and that it. I reset it and it is not connecting to tv room. It is not connecting to tv. What to do? 

Sonos newbie here...have ultimate immersive set (arc/sub3 and 2x era 300s) connected to tv via arc/hdmi.  Everything is connected in Sonos app and working together as specific room setup.  I’ve also separately been able to conf bluetooth pairing on each of the era 300s to other bt devices. I’m hoping there is a way to (some other device like Sonos connect or port?) to connect other devices (pc/laptop/phone) to output sound to the entire immersive set?  Hopefully something which allows bluetooth stream inputs which then would output to the entire immersive set? Thanks! 

When playing TV audio, our playbar is skipping audio probably 5-10x an hour. Samsung TV which I have rebooted several times by killing power. I have also cycled power on the playbar.  It has two surrounds, but the skipping seems to be the bar, not thr surrounds. The bar is connected to network via wired cable and serves as the system anchor. We have had this thing for 10 years, never had a problem.

Hi, I cannot connect Sub Mini to Beam Gen2 according to the instructions. How can I make sure that sub is connected with my wifi correctly? When I update my network in settings of Sonos app everything goes well and got confirmation that sub has been connected.

Hi I am looking to buy the home theater package with era300 speakers and Arc. One thing that's important to me is being able to switch from home theater setup connected to TV and then listening to music in stereo via the app with just the two era300 speakers (via the Sonos app on phone) with ease.  Is this easily. Any responses greatly appreciated 👍

Las ajustes de audio de barra ARC se ajustan de fábrica después de un rato los muevo y se regresan de fábrica tengo barra ARC,2 era 100 y sub como cine  Moderator Note - Translation by Google:The ARC bar audio settings are set to factory after a while I change them and they return to factory I have ARC bar,2 was 100 and sub like cinema

Hi,I have been so much struggling with connecting my BEAM.I got this in 2020 and have not used since 2022 until last month.On the app, BEAM was not shown.So I tried to connect via apo, but it keeps failing to do so and asks me to reset the product.(Doing this at least 10 times over and over again.) So I went through the customer service over the phone, which made me wait for 80 minutes, and the technician told me that because I have not used BEAM for past 2 years, the firmware must be outdated, causing a trouble to connect. He gave me a controversy like below. To connect BEAM, I need to have UpToDate firmware.To update the firmware, I need to connect BEAM to the app. I really have no idea what this guy said and just felt ridiculous about the situation that I can’t use my legit product just because they put me in the hole that never allows me get out of. I have 5 more SONOS products than BEAM but this is truly frustrating situation. It seems that they scarifies their quality for their p

I currently have a Sonos Arc sound bar and gen 3 sub connected to my TV for sound and it is working great. If I wanted to enhance the home theater experience, should I be adding 2 Era 100 speakers to this setup?

I have an old Samsung un46c7000 tv and hooked up the arc and sub gen 3 and plays music great but I cannot get any sound out of the arc while watching tv. I've switched to external speaker through the Samsung menu and still nothing...

Hi there!I’ve been using Sonos for a few years, almost exclusively to play music. I don’t own a tv, but I have a macbook that I play movies and tv shows off of (netflix, apple tv and other streaming services. I don’t watch cable tv and don’t intend to). For sound, I often use my Sonos Roam SL because it connects via bluetooth and there is no lag between the image on the laptop and the sound on the speaker.  Now, I recently made 2 purchases: a XGIMI mogo2 pro projector, and a Sonos Ray. I’m now trying to see if and how it would be possible to play movies over my projector, using my Sonos living room set up (2 x One SL, Ray) to supply the sound. Is there any possibility to connect my Sonos living room set up to my projector to create a home theater? I know very little about these things, so please assume I know nothing! Any advice would be hugely appreciated. PSIf there is no way to connect these things - please note I bought the Sonos Ray on a bit of a whim, because it was on discount.

Hello,I’m thinking of buying Beam (Gen2) or Ray to connect with my TV, but how do I find out if my TV match with those products?RegardsHella