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Question

I can’t get Dolby atmos on Sonos Arc

  • 27 May 2024
  • 2 replies
  • 97 views

Hi, i just cant finish configure and get Dolby Atmos on my screen, i follow all the steps to configure in the app, I also activate Dolby Atmos on th Screen settings bc it wasnt on, and im trying to watch a movie and get Dolby atmos but it only says Dolby MAT 5.1, i dont know if my screen cant use atmos format or there is a step that im missing, if some one can help i would appreciated so much

 

btw I have a samsung 55” qled 4k q65b 

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2 replies

N

Same happens to me. FireTV and LG G3 (earc) + Sonos Arc and Era300x2

R
Userlevel 7
Badge +15

You only see Dolby Atmos in the app if the content is in Dolby Atmos. You also won’t get Atmos if you’re not on the relevant tier on Netflix, etc.

Otherwise it’s PCM 2.0, Dolby Multichannel 5.1, Dolby MAT 5.1 etc…
Without more specific detail it’s hard to help further. 

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