Home theater

I have had a Playbase connected to a Sony Bravia OLED. My TV source was an Nvidia Shield. I rarely had audio sync issues until I replaced the Nvidia Shield with an Onn Google TV 4K Pro streamer. If we’re watching YouTube TV, for example, and turn the TV off, the next time we turn it on the audio is out of sync. It seems to happen less if we stop the audio before we turn the TV off. When the problem is noticed, turning the TV off and on again fixes the issue every time. I just replaced the Onn box with the new Google TV Streamer and it has the same issue. I haven’t tried putting the Nvidia Shield back to see if that fixes it but I have tried different audio setting on the TV without success.Looking for ideas, please!

I purchased a home last year that speakers and volume knobs in each room.  The amp was trash so I upgraded it to a Sonos Amp and everything is perfect.  I also added a Move to my system which is great with the outdoor speakers on the amp.  I have a TV in a shadowbox and I would like to be able to put the volume through the amp and move.  The amp is hardwired way too far away and there isnt enough room in the shadowbox for the arc.  Any suggestions on how I could do this? 

Hello everyone i have some issues with my sub today we cleaning the house so i turned off my sub and all sound system  and after wild I turned back on my sub not working i  spend almost 3 hr to fix i try  but still not working i need help 

I have arc sub and 2 era 300. Are well put in the room ? Maybe era 300 too kutch hight? I use for games and Dolby Atmos film and music. Better to use era 100 as surround and use era 300 in another room? And do you suggest to put a second subwoofer? Thanks in advance ..any suggestion is appreciated  

Hi ! I own one Arc and two Eras 300.I use all of them as a group and when I try to hear the sound of a movie in Netflix ( like a home Theater)  the sound is making small but very frequent and annoying cuttings.Althought when I use all this group as a music sound via YouTube music, I have no problems.what is going on?  thanks a lot!  

Hola buenas noches tengo una era 300 una  sonos  beam Gem 2 y un sub mini la beam 2  y el sub mini se sincronizan  bien pero la era 300 no me refiero que al poner una película se escucha doble sonido no se sincronizan pero cuando se pone música por medio de la app de Sonos si se escucha una solo voz alguien también me podría ayudar y tampoco en la era no me sale el dobly atmos me refiero que no lo percibo , necesito ayuda  Hello, good evening, I have an era 300, a sonos beam Gem 2 and a sub mini, the beam 2 and the sub mini synchronize well but the era 300 I don't mean that when you put on a movie you hear double sound they don't synchronize but when you put on music through the Sonos app if you hear only one voice someone could also help me and neither in the era I don't get the dobly atmos I mean I don't perceive it, I need help 

I have a Sonos beam (gen 2) and two era 100 speakers connected to a Samsung Frame tv.  I want the Sonos system almost exclusively for my tv; however, every time I open the app, the audio is connected to music instead of the tv.  It takes all kinds of gymnastics to get the system to work with the tv.  I want the app to automatically pull up the tv audio.  Currently, music is listed as my services, and they take precedent over the TV which is listed as “your sources”.  How can I make an adjustment to have the tv be the primary connection to the sonos system?

Whenever my Sceptre TV powers down the connection to the TV volume is lost. I can still play music but when I turn the television back on, there’s no sound on the television. Amazon Alexa is controlling the equipment, including the television and Beam.  Sometimes when I reset up the equipment control I can get tv sound to come back, but sometimes that doesn’t work either. Unfortunately, theres no option to keep tv from powering down when Firetv Cube powers down. Any suggestions besides buying a new tv? It’s only a couple of years old. Thank you!  

I have a playbar mounted below my tv and one play 5 in an outside area. I also had a sub gen 1 connected with the playbar, the sub was damaged and has been removed from my setup. I purchased a new sub gen 3 and it has been registered but will not connect with my playbar.Looking for tips that will help.Thanks 

I have arc sub and 2 era 300. Are well put in the room ? Maybe era 300 too kutch hight? I use for games and Dolby Atmos film and music. Better to use era 100 as surround and use era 300 in another room? And do you suggest to put a second subwoofer?  Thanks in advance ..any suggestion is appreciated 

Just thought I’d chime in and say that the solution explained in [1] did not work for me.What worked on a 2024 LG75QNED826RE (with an RF LG Magic Remote) was unplugging the Sonos Beam HDMI cable from the TV, and plugging it in again, and making sure the TV output was set to HDMI ARC.It seems the LG TV gets confused if I plugged something else in after the Beam, like e.g. a Chrome Cast, even if it was not inserted into the TV’s HDMI ARC slot (the Beam was already plugged here). This made the TV switch to TV  sound again.Unplugging and plugging the Sonos Beam Gen 2 and again setting the TV to HDMI ARC sound output again worked. Pairing the remote to the Sonos Beam Gen 2 is not nescessary using this setup (e.g. like you’d need to do with the Sonos Playbar).[1]:Edit: If an admin sees this, you can mark this as a resolved question.

Hello. I just recently moved from my old home to a new one in a different country. I took my AppleTV 4k 2nd gen, Sonos Arc, mini sub and Era 100s with me but sold my old Samsung TV with the one connect box.Here i bought a new TV (LG) that has eArc aswell but for some reason when using the AppleTV, the sound does not work in some apps and those app only send sound through the TV speakers.All apps worked in my “old” setup but the only thing that has changed in the setup is the TV. Has anyone had this proplem  

I  am the proud and until fairly recent happy owner of several Sonos products, of which one is the Playbar. For some (unclear reason) it disconnected with my home network (I did not change it). All other Sonos items still work as they should. The app says that the playbar is not registered, but when I am following the steps to solve the problem it ends with a notification that “an error has occurred” and that I have to try it again later (which I did, for multiple times now). Still it end with he same result. I have tried resetting the Playbar as well. But still the same result).What can I do?

Hello:   We have the Arc and Sonos subpurchased My 24.  Arc connects, however, even when I connected an Ethernet cable and lugged the POS Sub upstairs to the router and connected the cable- no joy. The sub connected once or twice with wifi but last 3 months downstairs- 5 feet awat from the ARC.  even after redownloading app/factpory reset not connection.  What am I missing?

Есть beam 2 gen , в качестве тыловых колонок play 1 , также sub gen2Вопрос?! возможно ли привязать в эту же систему как фронт две play 5 gen2 .? Moderator edit:Google Translate- There is a beam 2 gen, as rear speakers play 1, also sub gen2Question?! Is it possible to connect two play 5 gen2 to the same system as front?

For the love of whatever you hold dear, please implement this feature. We’ve been asking for it for years.  On some movies, the center channel is just too quiet. For example, I’m watching Interstellar on Paramout + via AppleTV. It is showing as multichannel pcm 7.1 on the app. The dialog is coming through at the relative volume of a forum post in a 6pt font in lower case. Everything else is like a 32pt font screed in all-caps. (Which is how I wish I could write this post)Dedicated receivers have had this ability for decades. Stop considering this as a feature beneath you and just give it to us. 😡

Ik wil sonos five bij een bestaande groep toevoegen. Nu staat hij apart.

My sonos sub is connected to a sonos amp (and two speakers) in my lounge. I have been trying unsuccessfully to relocate the sub to the TV room and add it to the beam and TV setup.When I try “remove sub” from the amp, as well as reboot/reset and swtiched off the sub, it still somehow remains as an “unassigned sub” on the app (I would think it should disappear from the app altogether so that you could reconnect to a new room as if it were a new sub). When I then try and assign it to the TV room I get the error “there was a problem adding your sub. Check the network..”There don’t seem to be any settings option to get around this dead end. I am able to assign it back to the amp.the odd thing is I have done this before a few times successfully on the old app, so I am not sure if the bug is on the new app, or on perhaps a beam upgrade which makes it unable to see the sub?  

Buenas tardes, me gustaría saber si alguien experimenta el mismo problema. Cuanto con diversas bocinas de la marca sin embargo hace unos días adquirí una Era 300 para añadirla a el teatro en casa de mi casa que consta de una barra arc, dos Sonos one y un sub mini. Por lo que leí en “teoría” no puedes hacer sonido stereo, sin embargo desde la aplicación de Sonos puedo añadir bocinas y sincronizarlas para que suenen a la par, sin embargo cuando hago esto, la era 300, tanto la Sonos move, la Sonos roam se empieza a cortar el sonido (viniendo desde la tele). Con la función apple air play experimento algo similar cuando quiero Escuchar música desde Apple Music en diferentes bocinas al rededor de mi domicilio. Alguien me podría ayudar a mejorar esta experiencia? cabe mencionar que tengo conexión de 200 mb y un router que te otorga la compañía del servicio. saludos 

When we pause a program on the Sky box or we don’t adjust the volume after a certain amount of time we have to turn the volume back up to where we left it. 

With a current setup in the living room consisting of an Arc, a sub and two One SL:s for surround, I'm thinking of replacing the One SL:s with two Era 300:s.How would you go about doing this and are there any known issues or limitations accomplishing this in the new Sonos app I should be aware of to avoid a cold shower? I've seen how I can remove the surround speakers by going into system settings for the Arc and my understanding is adding the new Era 300:s will be as easy as adding the One SL:s but what I really would like to know is how to as a last step remove the One SL:s from the system? To make sure they are no longer tied to my Sonos system in any way where I'm hoping being able to sell them and get some money back towards the new Era 300:s.Thanks in advance for your help.

I have had a SONOS system for the last 10 years and for the last couple of years I have been using APPLE TV as my streaming service device.  Last week I decided to update my SONOS System and purchased the ARC sound-bar and a couple of 300’s for surround sound.  Ever since I setup the ARC my APPLE TV Remote does not work properly.  It works the volume and turns the TV OFF fine but after the TV has set for 20 to 30 minutes the APPLE TV Remote will not turn my TV back on.  I have traced this down to the ARC as I have disconnected the ARC from the TV and the remote works fine to turn the TV back on.  Hook the ARC back up and the remote will not turn the TV on.  I have been on the phone with SONOS for hours with no resolution.  So, I am just wondering if anyone else is having this issue.  The ARC and the 300’s are the only thing that has changed with the setup I have been using for years.  Any help would be appreciated.  Thanks

Hi all, unlike some I genuinely need help, I am a complete technophobe. I have a massive problem connecting my Sub gen 3, the Arc connects perfectly, the sub sets up without a problem but nothing happens, the app says it’s not connected and my WiFi says it’s offline, I suspect IP issues but neither Sonos or Vodafone will help 🙏🏼🙏🏼

Very strange configuration issue that I imagine others have encountered before. We have an old Ben Q non-wifi, non-bluetooth projector hard connected to an AppleTV.  AppleTV connects remotely to two Sonos Era 100 speakers, configured in AppleTV settings. With Disney+, Amazon Prime, Netflix and Youtube, sound plays perfectly through the Era 100s and the experience is great. We also subscribe to an IPTV service and use the app (Smarters) they recommend which is available through Apple App Store. With Smarters, and other App Store apps for IPTV playing that we have tried, sound will play only through the projector’s speakers -- which is a terrible experience. I see no settings in any IPTV app to force/release audio through the projector speakers, and I see no setting on AppleTV that fixes this problem. So far this affects only IPTV apps -- we’ve experimented with a few now experienced the same issue with others, too.  Anyone else experience this? Is there an IPTV app (free or paid) for wh

My beam is no longer connected to my TV - it happend just out of now where. I restarted/connected everything again, I have a samsung tv - what do I need to do? Thanks for any help!!