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Answered

Sound pulses with my Arc Ultra, sub 4, and Era 300's

  • December 15, 2024
  • 1 reply
  • 133 views

So I’ve got a pretty consistent problem with my new setup. Sound tends to pulse. Like half a second every second. It does this for a bit, then seems ok, then does it some more.

It sounds like sound is shifting back and forth between Arc and Era surrounds.

Super annoying.

Any ideas?

Best answer by Ken_Griffiths

I’m not seeing the issue personally, but if you are able to reproduce the issue(s) seen/heard after power-cycling your TV/Home Theatre components, then go onto immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to help you to resolve the matter.

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1 reply

Ken_Griffiths

I’m not seeing the issue personally, but if you are able to reproduce the issue(s) seen/heard after power-cycling your TV/Home Theatre components, then go onto immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to help you to resolve the matter.