Home theater

I have a Beam (Gen1) and 2 surround speakers (Play 1). Beam connected to TV through ARC and the Ones are wifi enabled. Surround speakers both lose audio for a moment annoyingly frequently. There is no drop in audio output to the Beam, only the two surrounds.Does anyone have any ideas? Many thanks in anticipation.

can i add Bluetooth external non sonus speakers to  my gen 1 beam to create a  surround sound system  ?If yes how is it done ?

HelloI bought an ARC and a SUB one year ago. For 6 months the pair of them sounded amazing.  It could be a coincidence, but 6 months ago I updated my broadband deal and got a new router. Since then the sound from the ARC and SUB have deteriorated. Previously I had to have the SUB volume set below 0 because the bass was too powerful. When watching a film on Netflix the wardrobe doors used to rattle due to the power. Since the change of router, I can turn the SUB to maximum volume with no real change. When placing my hand inside the SUB I can feel that it’s working, but the sound is terrible to what it used to be.  I have had both the SUB and the ARC replaced by the store they were bought from. The sound is still the same. Not great. I have phoned SONOS support on many occasions and they can’t find any faults when I’ve submitted diagnostics. Their advice is that it could be a software issue and I should wait for a software update. I was told this in July and on Thursday (24/10/24). I’ve

I want an setup with AMP connected to my projector(HDMI arc), and then connect wireless to front speakers and back speakers( FIVE or ERA).Is this possible, will there be an delay with the picture and sound?

One of my Sonos play ones was flashing green and when I reset it now it’s in another group and I can’t get my surroundsound in the same group. Now after screwing around with it, I can’t even get it to work like it used to with my TV and everything else, how do I Get it back to where it was without deleting everything. 

I want to play on my mobile and connect it to beam 2. Is this possible?

In prior releases of the Sonos iPhone application we were able to change the listening volume via the iPhone buttons.Many other iPhone applications are able to provide this functionality, please allow the Sonos application to do the same.

When I got to my Sonos app and try to activate speech enhancement it will not allow me to do so, the icon won’t even activate.I run Apple TV with my Arc, two play 1’s, and a sub.  It worked before but now it’s not even a option to turn on.

Yesterday I upgraded to IOS 80.09.09 + executed the speaker update in S2.For years I have 2 sets of speakers grouped and connected to the TV set. Set 1 with 1x playbar, 1x sub, 2x play 1 in livingroom + set 2 with 2x play 3 in diningroomafter the upgrade to 80,09,09 the audio on the TV is severely distorting when the 2 sets are grouped together.when I deselect set 2 out of the grouping, the audio on the TV works fine.when playing music the grouping of the 2 sets works fine too.Question: what may cause this issue?Appreciate your feedback  

It’s beyond a joke.I have an arc, 2x ones and a 2nd gen sub which I use with the TV (77LGC4) plugged into the arc hdmi.Basically none of the features in the app work:- night mode ❌ I press the button and nothing happens- speech enhancement ❌ I press the button and nothing happens- EQ ❌ I change settings and no changes to the audio are made and when I go back to the EQ setting they are all reset back to ‘0’- audio codec detector ❌ the app says I’m playing in stereo despite plex playing in Atmos and I can hear the surrounds playing individually. Sometimes it will pick it up but not consistently.- Trueplay ❌ goes through the setup process but won’t stay turned on and no difference to audioDigital audio output from the TV is set to ‘auto’, but I get the same results if I set it to PCM or passthrough.What is going on?     

If i pair the two play 1 i have with a sub mini will i get to play using airplay 

Hello,I own a Playbase, two One speakers, and a Gen 3 Sub in my living room. It's a system I'm very happy with, and the only thing I'm missing is compatibility with Atmos, and maybe later on with the Sonos Ace. Recently, I bought a 4K Panasonic player, and I'm really excited to try out movies with an Atmos audio track.I've read in many places that the Playbase sound is better than the Beam 2, with more spatial depth and better bass. I’m not sure if this would be balanced out with my current setup of two rear One speakers and the Sub 3.Also, I'm not sure how much of a difference it would make to watch a movie with my current setup in Dolby 5.1 compared to watching it with the Beam 2 and the rest of the components in Dolby Atmos.Right now, I have all four HDMI ports on my TV occupied, so I’d probably have to connect it with the optical adapter. I don’t mind losing HDMI CEC functionality and similar features, but I’m unsure if this would mean a lower sound quality when playing Atmos conte

Hi all,I’ve got a Sonos Playbar that connects to my TV via an optical Toslink connection, but I’m looking to connect another device to that same connection. I’ve been told a splitter could work, which sounds great in theory, but I’ve also heard that you can only connect one device at a time with a splitter—so it’s either one or the other.Has anyone experienced this issue? If so, how did you resolve it? Is there a way to use both devices simultaneously?Thanks in advance for any help!

I have 2 1SL speakers for rear, a Sub (gen3) and a Beam (gen1) connected to my TV via the panasonic HDMI port 2 (as per the manual).  I can get Dolby Digital 5.1 showing on the S2 app when playing through the TV apps (Netflix, Prime, etc) and also from 5.1 sources from my NAS but not from any other source connected to the TV.  Tried Netflix through my Virgin box app and 2.0, same program via TV app on Netflix 5.1DD.  How should i connect the Sonos setup to my TV to enable other sources such as Virgin box, blu-ray player, etc to also pass the 5.1 sound to the Sonos setup, thanks in advance 

The Playbase is blocked and won't turn on.Therefore it must be unplugged. When I plug it back in, it does not turn back on at all. I noticed that it blocks following a shock.1st time: a very loud explosion sound in a movie2nd time: a little screw dropped on it3rd time: the plug of an alimentation cable droped on it. So, i have tested something : a small deliberate shock and right after that, it turns back on. Why ?

I have Philips TV 58PUS8545/12 and Beam Gen 2 which are connected via HDMI ARC. HDMI CEC is enabled and I’m able to control volume level on Beam using my TV Remote.However, when changing volume, I don’t have any indication on my Philips TV Screen. Neither sometning is changing nor volume level. Tried with standard procedures, power-off - power-on, using different HDI ports/cables, etc. Is there any workaround how to see it?

IN UN KIT SURROUND FORMATO DA SOUNDBAR ULTRA  , 2 SPEAKER ERA 300 , SONO COMPATIBILI TRA LORO 2 SUB , GEN 3 E 4 TRA LORO?Grazie Moderator Edit: Google Translate - IN A SURROUND KIT CONSISTING OF ULTRA SOUNDBAR, 2 ERA 300 SPEAKERS, ARE 2 SUB, GEN 3 AND 4 COMPATIBLE WITH EACH OTHER?Thank you

I am using the Arc, 2 subs with 2 Era 300. Using Apple Music as recommended by Sonos. When playing ATMOS content I get a better special experience compared with my Sonos One’s which is expected.Era 300 is not doing a good job in my opinion when playing stereo content and I figured out that Sonos disables the front firing driver when the Era 300 is setup as rear surround sound. Why? I pay for all speakers and have not even an option to turn the front driver on :-(.  It would be better to give user an option and similar to the heigh volume adding a front volume and control the volume. Any help is appreciated.

My playbar and sub continually lose connection- it has nothing to do with the network - I can manually control the volume but I’m tired of factory resetting 

Hello everyone, new to Sonos and having some issues with mt new Sony Bravia 7 and Sonos Beam.I can only intermittently get it to work via the Bravia Sync system. Normally for it to work I have to complete a full power off cycle then reconnect. After a short time it drops out again and nothing at all shows on the Bravia Sync connected devices. This includes my Sky TV, Fire Cube as well as my PS5. I can still switch to them via the output button but my sound very rarely works and when it does I can't control the volume with my Sony remote, only the Sonos App.Sony have offered ZERO help, only stating they can't guarantee the compatibility of Bravia Sync with 3rd party products 😡.Apologies for the length of this but I'm stumped 😥

Connected my 2016 player, base and 2 play one speakers to a new Sony Bravia 8 tv. Worked great for 30 minutes then when I adjusted the volume down using the phone app sound became a choppy clucking noise. 

Recently the sound on the Apple TV cuts out, but only music and background sounds, in movies/series. Works ok if setting the sound to Stereo on ATV. I have a set-up with ATV 4K, Arc, Sub (gen3), Amp (connected to in-ceiling Bose speakers). It’s not all shows or movies that have this issue. Netflix works ok. Appe TV+ not. How can I fix this?

Here's a new one:Last night my Arc-based home theater set up experienced a disconnect of the volume control  hand-off between LG display to Arc via HDMI. Could control volume via Alexa voice or sonos app, but not with the LG or any other remote control.Unplugged and rebooted everything this morning and the correct hand-off happens correctly again. Even faster than before. I thought this could be an artifact of cloud-based operation, but that might be a stretch.I was dreading contact sonos customer service....

How does one Connect a DVD player to Sonos Beam 2. currently the DVD players connected to the TV. I would like to paly my music CD’s and hear the music on Sonos beam 2.Also in case I am watching a movie can I redirect the audio to Sonos Beam 2 Regards,Pat

I currently have a Sonos Arc, Roam, and a Boost - all of which worked seamlessly and consistently priori to the big app update last summer.The Arc has become particularly unreliable, and I’m hoping that this community may have a process to put it through which will resolve my issues.Note, I have troubleshot with Sonos team members and removed, and re-added the Arc multiple times.Sometimes, the Arc will simply not appear in my system. seems to be random, and resolve itself randomly as well Songs will stop playing from the Arc, but also when also playing from both the Arc and the Roam - however when playing the Roam alone, it never suffers from these issues The assistant listening mode will happen without anyone saying the hot word prompt. I’ve even disabled the mic in hopes to resolve this issue, but the listening mode still happensLots of issues here - could all be related or just individual items to resolve.