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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 7,217 Topics
  • 37,456 Replies
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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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7217 Topics
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Minetot619Contributor II
asked in Home theater
Beam 2 missing audio xbox series x

I have just the bar in a small room when playing games back ground sounds like weather and any ambient audio is very quiet. When using atmos there is no directional audio it sounds flat in fact the atmos when i unhook the bar sounds better on my LG C1 and it even has some directional audio. Yet when i watch the same game on youtube the sonos beam sounds amazing even has good virtual surround i am so confused how a game sounds terrible from source with no directional audio and on youtube sounds great with pinpoint directional audio. Example: Battlefield 5 when i play it on xbox i can only just hear footsteps and when i do you have no idea what direction they are coming from. Now when i watch someone play it on youtube and any other game you can hear em clear as day and the whole game is surround sound it fills my room with sound this is so backwards ii bet you all don't believe me or know how to help.

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Corry P
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JfiliiContributor I
posted in Home theater
connecting arc ultra to sub 3

I assuming arc ultra is compatible with sub3. I am using latest app from Apple App Store. ultra sound bar is set up and working fine. I try to add a sub 3 via the mobile app but the app search returns message: sub not found, make sure it’s powered in and connected to WiFi. How do I check if it’s connected to WiFi? 

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106rallye
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SeskoiContributor I
posted in Home theater
How to get DTS to play as 5.1 PCM from Windows - PC to TV to ARC (eARC)

Hi guys!Hope you're doing well and are having great holidays.I'm taking the time to ask the question since I have looked for a solution many times, sadly without finding an answer for this specific case.I have my computer (RTX 3080) connected to my Samsung TV (S95B) via HDMI (passthrough) and then to my ARC (via eARC). Sadly, Samsung doesn't support DTS, even passthrough. However, I still get stereo PCM.I'd like to know which Windows players allow the conversion of DTS to multichannel PCM. I've heard it's quite easy with some Blu-ray players, but with Windows players?I had a Nvidia Shield Pro with Kodi which was able to transcode - is there anything native on Windows that could do that?Many many thanks !!!

821
106rallye
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Alex0909Contributor I
posted in Home theater
double Soundbar

Hi! Right now i have a soundbar under the TV. I use this for better sound on the television. The first gen Sonos Beam. I want rear speakers. Can I add one another Sonos soundbar behind me? Or do I only. have the option of simple speakers. Like Sonos Era.Thank you for the answers.

482
Jamie A
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JfkamilContributor I
posted in Home theater
Dolby Atmos via Beam 2 on wARC HDMI cable vs Airplay 2

Hi. I’ve decided to create my new home theatre with Beam 2, 2 Sonos 100s and Sub mini. My audio and video sources is AppleTv 4k and I use FHD projector. So obviously my Beam is on on side of the room where the projector is casting the image and the projector is on the outset side (circa 7 m / 22 ft away). Im to make it all work I read and watched few suggestions that I must use an HDMI matrix/splitter as my projector won’t allow me to use eARC. So I bought devices like EZCoo Model：EZ-SP22H2EARCO or its brother EZ-SW21H21A-EO. The challenge I see is while I connect it all together to test with short (eg 2-3 meter HDMI like the white one from Sonos box) it does play Dolby Atmos movies and music from AppleTv. When I then connect it all as it should be with a long HDMI cable (15 m/50 ft) across the room it doesn’t recognize the signal (I guess as eARC) and plays only Dolby Digital or Multichannel PCM. So I know that now with new iOS 18.x you can Airplay 2 with Dolby Atmos too. nie I wonder

882
Corry P
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dcaccavoContributor I
asked in Home theater
I can only get stereo to Arc using Optical to HDMI adaptor

I have Arc connected via the optical to HDMI adaptor from my Panasonic viera TV. I can only get stereo. The menu to change it to 5.1 digital disappeared from my TV

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Airgetlam
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NevenChromatic Producer I
asked in Home theater
Arc Ultra or Arc?

Hi!Currently I am using Playbar, Sub Gen2 and two One SL’s for surround. Compatibility wise, what can I keep / use if I replace the Playbar with Arc and what If I go with Arc Ultra?Thank youNeven

17529
Stanley_4
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WannaBassContributor I
asked in Home theater
Bigger Subwoofer Required

Hello Sonos Community, am a bass enthusiast and find myself underwhelmed by my 2s Sonos Sub Gen 3’s with the Sub 4 seemingly being a minor port change, some enclosure changes, upgraded wifi, CPU & RAM I was hoping there would be something more on the horizon ? perhaps a dual 10 or 15 enclosure.. I’m looking to get that visceral experience.. beyond just hearing the bass I want to feel it. And I can’t find anything in your product stack or road map to facilitate this ?

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AjTrek1
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tnm81Contributor I
asked in Home theater
Sound keeps cutting out on symfonisk surrounds

I’m having really annoying issues with sound cutting out on my two Symfonisk bookshelf speakers paired with an Arc. It happens pretty frequently during songs or music. Sound will cut out for about half a second from either left or right symfonisk surround speaker. It can happen several times in a minute or not at all. My set up is an Orbi 770 router with a single satellite.The Arc is hooked up to the router via Ethernet through a Netgear switch.There is also a sub mini wirelessly joined up to the Arc.searched various threads and the suggestions all seem to involve adjusting the WiFi settings to avoid interference. All the devices near the Arc are connected to the router via Ethernet.I’ve tried setting the router to channel 6 for 2.4ghz WiFi. And I’ve changed the Sonosnet channel to 11.I’ve tried power cycling the Sonos devices. 

3473
Stanley_4
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PangianContributor I
asked in Home theater
era 300 and beam gen 2

I have a beam gen2 and I recently bought an era 300. When I play TV audio the era 300 does some interruptions. When I play Spotify and other audio from the application it's fine. Do you have any idea what's the problem?

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Airgetlam
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maxime027750Contributor I
posted in Home theater
pas de son pour era 100 connecter a beam

bonjour je viens d’avoir deux enceinte era 100 j’ai reussi a les couplet avec ma barre beam mais le son ne sort pas des enceinte era 100 avais vous des conseil ? merci a vousps possibilité de prendre des photo de mon installation et imprim écran de mon application Moderator edit:Google Translate-hello I just got two era 100 speakers I managed to couple them with my beam bar but the sound does not come out of the era 100 speakers do you have any advice?thank youps possibility to take pictures of my installation and print screen of my application

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Airgetlam
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mswlogoContributor I
asked in Home theater
Arc always wants to take control of whole house

I’m going insane I have an Arc, Sub and two Fives for surround3 Ports1 standalone FiveArc always works fine (Apple TV and never use the app on it).  when I want to play music any where else Arc wants to be a Master or something. Arc will always play music even though I rarely want it to with the app.  If I add or switch to another speaker it reverts back.  It’s a constant cat and mouse game to get what I want playing. Often involving unplugging the entire HT setup. Now even that is not working and showing up.  I think I have to reboot everything with HT unplugged to get the other speakers to play.  I just went through and made sure everything was on the same WiFi. I have 2.4ghz and 5.0 as separate SSID. I made sure everything including phone was on 2.4ghz.  What the F am I doing wrong.  Starting to regret investing in Sonos.  This is all bought in the last year or so.  

13411
MoPac
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Zendawn8008Avid Contributor I
asked in Home theater
Ultimate immersive arc ultra set + (extra) gen4 sub and ERA 100 pair

as the title indicates I have recently purchased and acquired. The ultimate Immersive Arc Ultra Set, which includes the arc ultra, a pair of ERA 300s and one Gen 4 sub… because I wanted a more thorough home theater experience. I went ahead and purchased an additional GEN4 sub, as well as a pair of ERA 100s.  -firstly I was very disappointed in being unable to add the ERA 100 into the one home theater setup… I was only able to add the GEN 4 sub… I had to add the ERA 100s, As a separate group, which was then merged. Now they all work together when I watch TV. And although every couple of times I turn something on, sound will only come out of one of them, But that’s a different concern… My concern here is how can I Control the volume for my television with my Roku remote, such that raising or lowering the volume, does it to both the theater set up as well as the merged ERA 100s? — right now the only way to raise or lower the volume of both is in the Sonos app, Which is extremely frustrati

2808
jgatie
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Lindsay2024Contributor I
asked in Home theater
Ultra arc + sony bluetooth headphones

Can’t get my Sonos app / Ultra Arc to see my Sonos wireless headphones (WH1000XM5). Looking for advice.

2211
Mr. T
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Pete1wContributor I
asked in Home theater
IR remote for ray

Can someone please recommend a third party universal remote that will work with the ray soundbar. I've tried all the tricks and tips suggested but still can't get my Samsung remote to pair.

4075
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Speedy121Contributor I
asked in Home theater
No audio on surround speakers but pause button works

My two rear Sonos one SL surround speakers are connected but have no audio. The pause button works and will pause the ARC soundbar but still no audio from the surrounds. I have tried EVERYTHING please help. TV and cable box both set to Dolby Digital and TV surrounds are turned all the way up in sonos app and still no audio from surrounds.

503
106rallye
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Bodyguard_29Avid Contributor I
asked in Home theater
Remove speakers from app - Will Forget Current System remove all speakers from app/account

I recently purchased a pair of Sonos Era 300’s to use as my surround sound. I had been using Sonos Ones as my surround sound. I reset the Sonos Ones to factory setup and sold them. My app keeps showing the Sonos Ones as Not Connected. How do I remove them entirely from my app/account? In trying to research this, I came across a post that said to select “Forget Current System”, but will this remove all my speakers from my app/account? If it will, can someone please tell me how to just remove the Sonos One’s? Thanks

5623
Airgetlam
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NateseliseContributor I
asked in Home theater
issue with ray sound bar out the box

Just got a rays sound bar and plugged it in ran through normal setup with no issues. App said it needed an update and ran the update. Now the speaker is acting like it has no power. I’ve attempted factory reset different outlets etc and no lights will turn on the sound bar. Anyone had this issue? We have several Sonos products and have never had one turn to a brick with an update 

973
buzz
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Sta54Contributor I
asked in Home theater
trueplay era100

should I quick tune my 2 sonos era 100s before I add them as surrounds to my beam? I do not have any apple products to use true play 

823
S
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JfkamilContributor I
asked in Home theater
Dolby Atmos on Airplay 2 via eARC HDMI on Beam 2

Hi. I’ve decided to create my new home theatre with Beam 2, 2 Sonos 100s and Sub mini. My audio and video sources is AppleTv 4k and I use FHD projector. So obviously my Beam is on on side of the room where the projector is casting the image and the projector is on the outset side (circa 7 m / 22 ft away). Im to make it all work I read and watched few suggestions that I must use an HDMI matrix/splitter as my projector won’t allow me to use eARC. So I bought devices like EZCoo Model：EZ-SP22H2EARCO or its brother EZ-SW21H21A-EO. The challenge I see is while I connect it all together to test with short (eg 2-3 meter HDMI like the white one from Sonos box) it does play Dolby Atmos movies and music from AppleTv. When I then connect it all as it should be with a long HDMI cable (15 m/50 ft) across the room it doesn’t recognize the signal (I guess as eARC) and plays only Dolby Digital or Multichannel PCM. So I know that now with new iOS 18.x you can Airplay 2 with Dolby Atmos too. nie I wonder

2612
buzz
K
kdth_jhspk69Enthusiast II
asked in Home theater
Arc Ultra and Samsung TV start volume

Hi,every time I turn on the TV the volume on the Arc Ultra starts at 10. I have tried lowering it from the app before turning on the TV, but it always starts at volume 10. Sometimes at night it is a bit loud and I wanted to know if there is a possibility to "remember" the previous volume or set it to a lower volume by default when the TV is turned on.

2576
K
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OverratedphotogContributor I
asked in Home theater
multiple beams in the same room with tv and projector

We have a wall mounted TV connected to a Beam 2 with two era 100s and a sub in our lounge. We also have a Hisense C2 on a stand with wheels so we can move it between our master bedroom and the lounge. I was hoping to get a second Beam 2 and attach it to my projector stand and then drive the audio from which ever Beam we are playing through. If we are using the projector in the lounge, I was hoping to also use the sub and the era 100’s.I haven't added both beams to the same room as I don't want the lounge playing if we are using the projector in the bedroom.The challenge I have is if I try to play audio from the projector with its beam 2 in the lounge, the beam 2 connected to the tv with era 100’s seems to have a issues with lag and disconnecting. It wouldn't bother me if it was just lag as I could turn the volume on the beam 2 connected directly to the projector, but the flakey audio is an issue. It doesn't seem to have issues the other way around.Any ideas on how to solve this or do i

381
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J
JfkamilContributor I
asked in Home theater
Dolby Atmos on Beam 2 via eARC HDMI vs AirPla 2

Hi. I’ve decided to create my new home theatre with Beam 2, 2 Sonos 100s and Sub mini. My audio and video sources is AppleTv 4k and I use FHD projector. So obviously my Beam is on on side of the room where the projector is casting the image and the projector is on the outset side (circa 7 m / 22 ft away). Im to make it all work I read and watched few suggestions that I must use an HDMI matrix/splitter as my projector won’t allow me to use eARC. So I bought devices like EZCoo Model：EZ-SP22H2EARCO or its brother EZ-SW21H21A-EO. The challenge I see is while I connect it all together to test with short (eg 2-3 meter HDMI like the white one from Sonos box) it does play Dolby Atmos movies and music from AppleTv. When I then connect it all as it should be with a long HDMI cable (15 m/50 ft) across the room it doesn’t recognize the signal (I guess as eARC) and plays only Dolby Digital or Multichannel PCM. So I know that now with new iOS 18.x you can Airplay 2 with Dolby Atmos too. nie I wonder

1251
106rallye
H
Harmonia0_0Contributor I
asked in Home theater
sub mini placement

Hi, if space is tight can  the sub mini be placed behind a TV table? Table is about 3t  from corner alcove walls

2276
Stanley_4
A
Alex0909Contributor I
asked in Home theater
Double Soundbar

Hi! Right now i have a soundbar under the TV. I use this for better sound on the television. The first gen Sonos Beam. I want rear speakers. Can I add one another Sonos soundbar behind me? Or do I only have the option of simple speakers. Like Sonos Era.Thank you for the answers.

371
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