Home theater

I have just ordered the new sub / Era 300 x 2 / Arc Ultra to upgrade from an original playbar/original sub and Sonos one surrounds. At the moment the playbar is connected via optical fibre to my sky q box (if I connected to my tv I got all sorts of lip synch issues). Could anyone tell me from experience the best way to set up this new kit to enable me to get the best possible audio. MyTV is a Samsung S95BA 65 Thank you

So I recently (silly me) upgraded to the latest firmware -Version 16.6 (build 83.1-61240)Hardware Version 1.27.1.11-2.2 Ever since my arc would randomly reboot. It’s connected to a QN85B Samsung TV via eARC. When the problem occurs audio stops and the arc LED flashes white (booting) and then the TV switches back to eARC. I discussed with Sonos support after sending diagnostics (diags aren’t very helpful, because they are only since last boot, so doesn’t catch the problem). They advised that it was because I’m running a piHole and blocking msmetrics.ws.sonos.com I have selected in the Sonos app not to allow Usage Data Sharing, which is what this URL is for. But I guess it doesn’t care and keeps doing it, right? Hoorah for privacy… I find it disturbing that even though I’ve opted out of usage data sharing, they still send it and if they can’t they will reboot themselves randomly. Posting this here to save others time as I couldn’t find any hits on this issue. Hopefully someone from Sonos

Recently added to Playbar and Sub 2 Era 100 speakers however since the Playbar will not create surround, I ordered a Beam Gen 2. Question - Will Sub Gen 1 work with the Beam 2, Era 100 to create the Surround? I know how the apps now work, but hoping when the Beam 2 arrives, it will all finally work. Thankls

Hi,I have an Sonos amp , Sonos arc and ceiling speakers that are not Sonos . The TV automatically connects to the Sonos arc when I turn on the TV . However, I have to go into the Sonos app and then activate the ceiling speakers to accompany the arc. Is there a way that both the arc and the ceiling speakers are automatically connected to the TV when I turn it on? ThanksBren 

Hola.Tengo problemas con el sonido envolvente de mis dos ERA 300, estos son usados como altavoces envolventes en un cine en casa con un sub 3 y una ARC ultra, cuando coloco películas el sonido envolvente presenta mucho cortes, lo cual dificulta una experiencia optima, esto tiene solución? por qué pasa esto?

Hi I have the above setup connected to a beam gen2 via arc ,A sub mini and 2 Era100s as a surround pair. if I play a streaming app I get Dolby 5.1 or Atmos showing on Sonos app. If I play a blue ray or dvd I only see stereo pcm. The tv has auto, bypass , pcm settings and the blue ray player has hdmi as either auto or pcm. I have tried many combinations but it never changes from stereo pcm. 

Hi all,ideally I’d like to use my bookshelf speakers with a turntable utilising the amp. This is in the same room as my tv with a beam, can I not use my bookshelf speakers to provide surround sound and then when I’m playing vinyl utilise the bookshelf speakers? 

I have a set up including an ARC front and center with a SUB(gen 4)  and two 300 series surround speakers in my great room. I am having trouble hearing any of the dialogue with movies sports etc, the voices are faint and when I turn it up the bass and surrounding music is so loud it is unbearable for others in the rest of the house. I have done all of the room set up programming including TRU sound and also changed the sound height levels doesn't seem to help. any ideas?

Can I add the sub mini to my existing system for extra bass? I have an Arc Ultra, Sub 4, two Era 300’s. Thanks

I have just ordered 300s to replace my surround Ones and line-in Five, but I’ve just found out that that line-in is disabled when 300s are used as surrounds. There must be a workaround for this.

I have an Arc Ultra and Era 300 surrounds. Sky is fed to the TV in HDMI and Arc Ultra connected to HDMI Arc socket.  If I pause a programme then I loose all sound.  If I go into the TV settings switch from audio system to TV speakers and the back to audio system it works again. TV is Sony KD 65X850xC. Approx 9 years old. 

In our living room we have a couch facing a wall, where a Samsung Frame TV is mounted on. To the left of the couch, we have a sideboard which houses the electronics for the frame tv. Is it possible to put the Arc ultra on this sideboard? Essentially when watching TV, the sound bar would be firing from the left side, rather than in front of whoever is watching TV. Would the sound feel off balance?

Cannot seem to pair a Sonos Ray the a Comcast remote XR15.  Cannot change the volume nor the mute via the XR15.  The TV is old...10 yrs (Samsung).  I can control the volume using Sonos app but it’s pretty lame.Sonos Support’s answers have not worked neither have those provided on You Tube.  Seem to me that there a 4-5 million XR15 in use….why can’t Sonos provide an answer?Anyone have a solution? 

Sonos Beam Gen2/AtmosHello friends, maybe you can help: I hung a Sonos Beam2 on the eARC HDMI of an LG. But I don't get an Atmos signal on the Beam (e.g. On AppleTV in the app on the LG). The settings of the LG say that it is "merely" about the (lousy) internal speakers. Is there a trick or attitude for this?(german Screenshot) 

Hey all, I’ve got two Era 300s and sub mini that I’d like to put in a 200sqft 12x15 home gym.Thinking either wall mount on back wall (yellow x’s) using the Sonos wall mounts with sub mini in middle on floor (yellow dot). 12” from ceiling and upside down with sound above ear level and angled in a V toward middle of room. wall mount on side walls at same height (green dots) upside down and angle so wider V toward middle of room, with sub in same place.wall mount on front wall higher (above doors (orange dots) 3-4” from ceiling upside down but no place for sub. The weight rack might block sound if the speakers are angled toward center.Use case is just music while working out. I already have the Era 300s and the mounts. Thanks!

At this point my hands are in the air with Sonos. I’ve had more problems than I can count in the last 18 months or so. Now my arc randomly doesn’t work when I turn on my tv. I’ll go to bed everything was working fine. Turn on tv in the morning no sound. Tv says arc is connected all settings are good. Updates are good. I’m at a loss with Sonos. It has just gone so down hill I’ve had connectivity issues on every speaker in my house (a lot of them). Something is always wrong with this system these days. It has been ruined by I don’t know what. Software updates? Over engineering? Whom knows. This system used to be the cream at the top. Started using it in 2000 and I swear it worked better then.  Argh. No more Sonos buying for me.  There are too many other good options out there these days.  

Buenas tardes, quería lanzar una duda que tengo,tengo la barra sonos beam 2 y me gustaría ponerle dos altavoces envolvente en la parte trasera,quisiera saber q modelos puedo instalarle y si van enchufados a la corriente o irían por Bluetooth o algún sistema,muchas gracias 

I have a Beam2 paired with 2 Era 100s. This system does not reproduce the highs I enjoyed with much older Hifi systems. Background chimes, tambourine jangles, or orchestral bell sounds are missing from the Sonos speakers. Interestingly, my car sound system reproduces the same high frequency sound layers quite clearly on same tracks. Ive played with the treble slide controls without success. My guess is that Sonos just doesn’t include tweeters capable of reproducing these higher frequency sounds. Very disappointing.  Anyone else experiencing same issue?

I currently use my Beam as a soundbar for my Samsung TV. I want to continue to do this but also to begin using it as a speaker for a Bluetooth turntable. Could I achieve this by using a Bluetooth adapter and an HDMI splitter so that I don’t have to keep swapping between the different sources? 

Hello,After connecting the ARC Ultra to my Sony KD-65X9300D via the HDMI ARC port I find that when I turn of the TV and it’s left in standby for some period e.g. overnight, then the next time I turn the tv on it does a complete reboot. This can take 3-5 mins to complete and is totally annoying. Anyone come across this? Any suggestions on how to config the ARC or the TV? Granted it’s an old model tv, still I don’t see why connecting something to a HDMI port (I have a Pioneer Blu-ray and a no-name internet video receiver connected as well) can cause this problem. The Sony tv performed perfectly before this albeit there were a few hiccups occasionally which simply required powering off and on at the wall to correct.  thanks. 

Does anyone have experience with concealing a Sonos Amp in a dedicated recessed media box behind a Samsung Frame TV? I’m obviously most concerned with heat build up and ventilation. Thanks ahead of time!

I have an xgimi horizon ultra projector and it has a eARC HDMI port and a normal HDMI port. I have connected a eARC HDMI cable to Sonos arc and the other hdmi to apple TV. Both the HDMI cables are 25 FT cables and they work fine. I have a PS5 and want to connect that to the projector via a HDMI switch. I bought a Roofull hdmi switch, but that didn’t work because it only supported HDMI cables that are within 10 FT.My question is, are there any switches that work with 25 ft hdmi cables? Here’s the link to the switch i bought earlierhttps://www.amazon.com/dp/B0CF53DMX8?ref_=cm_sw_r_mwn_dp_7DHTWZPTMH509A7R5FW0&th=1

Question for those that have switched to running ceiling speakers or are familiar with these options - I currently have a Sonos Arc, Sonos Sub, and two Sonos Ones as surround sound speakers. Due to my layout, the rear right Sonos One is positioned about 10 feet behind the right side of the couch, and the  rear left Sonos One is positioned about 5 feet behind and 4 feet more left than the left side of the couch. If I get a Sonos Amp and a pair of high quality 3-way ceiling speakers directly above the couch, will I get an improved home theater sound than my current setup?

Am facing error 30 on an update to Sonos sub mini.i tried all steps mentioned( getting close to router , restarted my device and router , connected mini with cable to router ) . But still facing error .I reset my sub mini, now unable to add - as the last step it is checking for update and going for error 30.how can I overcome this issue.   

I added a projector in my living room where I have a TV and Arc Ultra setup.  When using my projector I want to get sound to my arc and the only thing I can get to work is through an AV Receiver.  I have my projector to AV unit along with media devices and then using Bluetooth to connect to my Arc.  The issue I am having is volume limitations.  I have looked and searched for any answers as to why it is so quiet. Any help is greatly appreciated!