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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,250 Topics
  • 32,079 Replies
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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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6250 Topics
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AcastoContributor I
asked in Home theater
sonos beam cutting out

Why does my beam keep cutting out while watching the tv?

354
Corry P
3 months ago
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MyoungbeContributor I
asked in Home theater
connecting Eras to my beam

I have a beam. And I just bought Eras 100 ( 2 of them) when I turn in my tv, I would love for my sound to play from all 3 speakers( beam and both Eras) I can’t figure out how to get the Eras to play as well. 

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Ken_Griffiths
3 months ago
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Chachone1Contributor I
asked in Home theater
surround sound

How do I connect my arc in my play five to be part of the surround sound

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Pools-3015
3 months ago
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LizardpudlianContributor I
asked in Home theater
Sonos Arc status light not showing when increasing volume on Sky Q remote

For several weeks now the status light on my arc does not show whenever I increase or decrease the volume on my sky q box via my sky q remote. It’s really annoying as it doesn’t seem like the volume is increasing (as it goes up in increments of 2) so I want the visual there that it is actually going up. It also doesn’t show when I go up to the arc itself and physically press the touch buttons on top and I’ve no idea why? I see the volume physically increase when on the app when I press increase. I’ve reset the remote and tried to pair again but no joy. I’ve also turned the status light function off/on via the app. It seems to be a bigger issue than that though, as it doesn’t show when I physically press the top of the arc like I’ve said. My TV is an LG 77 inch G2 if that is relevant. For reference, I have a Sonos Ray in the bedroom and that still works correctly, showing the status light when I increase/decrease on my sky q mini box.  Any idea what it could be?  Thanks in advance! 

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3 months ago
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ErnestonetContributor II
asked in Home theater
Sonos app issues with equalizations

Hello my sonos app dont save any equalization value that i put after i put like more bass or more treeble goes to cero all the time. I have a beam 2 and sub mini

861
Ken_Griffiths
3 months ago
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Col90Contributor I
posted in Home theater
Sonos Amp

Hi I would like to connect my sky a box to Sonos amp 125 does anyone know how

282
sigh
3 months ago
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Bac2Day1Contributor I
asked in Home theater
Expand Sonos S2 group to dummy speakers

My living room sports an Arc, Sub G3, and two Ones as rear channels. Everything works great. I also have two non-Sonos ceiling speakers on the patio next to the room, which I would love to connect into the Sonos group and play the tv sound.  I already have a Bluetooth amp on those speakers but can’t figure out what I need to get it in the loop. Would also like to continue using speakers as bluetooth occasionally. I’d prefer not to spend another $700 to get the newer Sonos amp, if I can help it. Any idea? Thanks for any insight!

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melvimbe
3 months ago
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nikkoponsContributor I
posted in Home theater
Where to put the speakers? (very large room)

Hello.I want to complete my arc with two era 100 (in the future I will change them for era 300 if my budget allows it).The problem is that I don't know the ideal location.Is it better to have them stuck behind the sofa (option B) or 5.5 meters away (option A?I know it's a long distance, but I can't put them closer due to plug issues.  

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R
3 months ago
Rebelfish
RebelfishContributor I
asked in Home theater
Sonos Ray no longer taking optical audio input

Today all of a sudden, my Ray no longer takes Optical input. It worked fine yesterday, but now it won’t respond to optical audio in.  At the same time, I became unable to browse or play Amazon music, though iHeartRadio still plays fine. I don’t know if these are connected in any way.  I’ve tried unplugging and plugging the Ray back in, and removing the Amazon music service & re-adding it, but neither help at all. 

4279
Schlumpf
3 months ago
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witty-muffin-247Contributor I
asked in Home theater
ARC and Ray Soundbars restart almost every hour between X:07-X-:13

Does anyone else seem to be having issues with their soundbars restarting hourly?I have two soundbars (ARC & Ray) each with subs & surrounds, in separate rooms, both hardwired to my home’s 2.5gbe network. This problem just started the last week or so where Almost Every Hour, the soundbars restart (in close sync) between the 7th and 13th minute of every hour. This stops and disconnects them from whatever groups or sound source connected to them. Including audio directly from spdif or eARC. I thought it was intermittent until i started tracking them locally with an uptime service. What I think may Potentially be HappeningAn hourly process is failing, and causing the two devices to crash. The devices are receiving some data that triggers restart or crashes every hour. From Local Sonos Devices From Local Network Devices From External (WAN) sources

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3 months ago
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MiamiGringoContributor I
asked in Home theater
Grouping ARC, Mini and Move in my living room.

When turning on my TV, how do I get it to automatically turn on the bar (ARC), AND the Sonos Move I also have in my Living Room?  The ARC (and Mini) always comes on, but I have to use the app on my phone to get the Move to joined in.  And then the Audio levels from each doesn't automatch, meaning I can’t use my remote to raise the volume for all at once.  It turns up/down the Arc/Mini, but I gave to go back to the App on my phone for the Move.  Isn’t there a way to group all of them together and have the all turn on and sync up when I turn on my TV?

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AjTrek1
3 months ago
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steelersmbContributor I
posted in Home theater
Controlling Sonos Arc with Firestick Remote

I just hooked up my Sonos system and I can’t get my FireTV remote to control the volume of the Arc soundbar. I tried setting it up within the FireTV settings but that doesn’t work and I also tried through the Sonos App but it doesn’t recognize any of the buttons that I press on the FireTV remote. I have the soundbar connected to the optical out into the soundbar.Any ideas?

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MoPac
3 months ago
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ReggitAvid Contributor II
asked in Home theater
problem adding surrounds

The surrounds have recently dropped off my ‘upstairs’ system and I keep getting ‘there was a problem adding….’this is my set up.Downstairs: playbar (wired to router), sub v2 and 2x play 1’s - working fine.Upstairs: Arc, Sub v3, One SL and a One v1.   The surrounds had a sulk and dropped off when I changed our Wi-Fi network and won’t re-connect.    They are functioning correctly as individual speakers and will stereo pair but won’t reconnect as rear surrounds.all the firmware is up to date including a roam and move.  I’ve restarted all the speakers on this system and am now at a loss.When I try and add, I get the chime from one of the rears, but then it fails.any suggestions welcome.

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R
3 months ago
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shellbhawaiiContributor II
asked in Home theater
Speaker output goes to SPDIF instead of HDMI

Sometimes, when we select TV as our source, it gives us sound from our Sonos Beam, but not our additional living room speakers. When we try to add those speakers and hit Apply, we lose all sound, and “SPDIF: shows under the TV audio label instead of HDMI. Why does this setting get turned on and how do we avoid it?

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J
3 months ago
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ILauderAvid Contributor II
posted in Home theater
Arc dropping out of grouped devices and dropping input from Xbox constantly

I’ve had an Arc w/ 2 speakers + sub, plus 6 Amps (all S2) for years has been working fine, the bugs started recently about when the new app problems started.  I just tried the new Aug 28 app release - and yes rebooted all the devices/iphone/router and problems still occuring to the point the Arc is mostly unusable (usable but requires constant fiddling with the app to reconnect the Arc while either playing music through Spotify or watching anything on the connected Xbox).Problem #1 - Arc constantly drops out when grouped with other amps (not using the Sonos App Groups, but checking them off in the app as added together and the grouping showing up in Spotify)I have 6 Sonos Amps (S2) and an Arc (with L/R speakers and a Sub).  Each amp drives speakers in different rooms.  The Arc doesn’t run off an amp and is in the living room and is also connected to the Xbox.I always play music through the house using Spotify and I connect all the Amps together with the Arc so in Spotify it shows as a

8710
K
3 months ago
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Giovanni96ooContributor I
asked in Home theater
sonos era 100 not connecting

Ho, I have a problem with my sonos era 100. I have a tv surround sistem which consists in beam, sub mini e and two era 100 for back left and right channels, the problematic channel is left back. A bunch of days ago I unplugged all tue devices because of a strange and loud sound coming out from the sub, then tue day after I plugged them in, everything works fine and connected evenly, except for the era 100 left back channel: it continues to blink white, without connecting successfully to the sistem. I tried to do a factory reset as explained in the manual, but it doesn’t work, it continues to blink white. What can I do?

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DomB
3 months ago
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KotosanContributor I
asked in Home theater
Connection with LG TV

HiI recently bought a bluetooth speaker but suffered a connection issue with LG tv so I’ve been trying to get a refund for that and looking for a soundbar for movies.My LG tv model is OLED65B3SW.AKRG and I’m trying to buy Beam Gen2 through Amazon since I can’t get it in South Korea which means this will be a serious problem to me if the Beam dosen’t work properly. So before I buy it, I’d like to make sure If there’s a slim chance of problem connecting between thoes two products.In addition, It would be appreciated if you let me know a Sonos offical seller in South Korea and how to get a support if I buy it through Amazon.

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106rallye
3 months ago
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Twilson1156Contributor I
asked in Home theater
updates

Is there a way to add more speakers to my surround room?  I have an Arc, 1sub, and 2 rears

412
Stanley_4
3 months ago
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Ook-OokContributor I
posted in Home theater
connecting Bluetooth headset to the sonos sound system

I have a Samsung TV with a Sonos sound system. I want to have the sound played thru both the Sonos system speakers and the headset. The TV will not allow both the headset and Sonos system. Its multi output sound is greyed out and it automatically selects sonos. Is there a way to connect the headset to the Sonos system so that both play at different volumes?

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O
3 months ago
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Rayj1Contributor I
asked in Home theater
loud noises on system

My system keeps making loud arc noice and music keeps playing without me doing anything 

261
buzz
3 months ago
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arslanelverAvid Contributor III
posted in Home theater
upgrading to sub gen3 from sub mini - is it worth it ?

Hi all,i have a beam gen2, sub mini and era 100s as surround. Overall i enjoy my investment and i was one of the few lucky one didnt get effected from app debacle. My living room for this setup isnt big. 4.5x3.8m. inread a lot about if it’s a smaller living room sub gen3 is overkill but i wondered iff there is anyone out there tried both? Or there is a certain “feel” of difference between the both ? best

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N
3 months ago
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shopping63Contributor I
asked in Home theater
How do I password protect SONOS wifi signal?

Hello all.  I have a SONOS ARC, 2 SL1s and a SONOS Sub.  The SONOS system is running off my home internet WIFI signal  The SONOS Arc is connected to the TV with an HDMI.  The SONOS system is Not hardwired through ethernet.I just noticed that the SONUS is putting out WIFI access that is not password protected - a signal which can allow anyone can access my WIFI - without a password.  (It comes up as an unlocked WIFI signal on all of my devices.)Question:  Is there anyway to add password protection to the SONOS wifi.  If not, can I deactivate the WIFI signal it is putting out?Thanks.  

855
S
3 months ago
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DeepSthBoyContributor II
asked in Home theater
Sonos dropping the connectivity on the ERA 300s every single day

Every single day I have to turn off/turn back on Sonos multiple times just to establish total connectivity for my set-up (Arc+2 Era 300s, Sub, and 4 satellites). Sometimes I have to reboot the router. All of this is HIGHLY annoying and makes me think Sonos must be unable to figure this crap out. I have too much $$$ invested in this for Sonos to not have a solution for almost completley sucking the joy out of owning this setup.

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D
3 months ago
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kkevinsContributor I
asked in Home theater
sonos Remote not working for volume control

My Sonos remote has stopped working so I can't change the volume any longer 

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M
3 months ago
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SoundAndFuryContributor I
posted in Home theater
[Solved] Sub disconnects from Arc frequently

Setup: Arc, Sub Gen 3, 2x One SL surrounds. All on wifi. Router about 25’ away from Arc. Sub about 2’ away from Arc. Surrounds about 12’ away from Arc. Router is configured with one SSID available in 2.4 or 5 ghz. Router system is Asus: one primary and two wifi-mesh nodes. Throughout my house, about 8 other Sonos speakers (mostly era 100).Issue: Configuration was working fine until the new app release in May or so (don’t remember exactly when I updated). After that, the sub kept disappearing from the app and network and the surrounds would show up as connected, but then not operate (i.e., no sound comes through them). Solution: Ran ethernet wire from router to Arc. Everything’s been working perfectly since.Although I don’t believe this is a “good” solution, it certainly seems to have fixed the problem.I believe Sonos needs to fix this more broadly though - part of the value proposition of Sonos (for me) is how well they work over wireless connections. I’m obviously not the only person

27425
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3 months ago
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