Home theater

The new app has so many things missing. I have no distance selection for my surround speakers and I'm getting blasted out by them even with surround music volume slider down low. 

I moved the location of my ERA 100s and I’m unable to merge them back into the same group as my beam and subwoofer. Somehow I have two separate groups and have no idea how to move forward.

Everything was working fine until the recent Sonos update. My Sonos Arc is connected to the HDMI arc port, and the LG tv was set for sound out through that port.  All of a sudden, each time I turn on the TV, the internal speakers are on by default. The only other thing attached is a Google TV. Any ideas how I can set this up again? Thank you.

In the Disney+ App, I tried to watch the “Queen Rock Montreal” concert using the IMAX Enhanced version and I received an “HDCP issue” error message. Does Sonos support Disney+ IMAX Enhanced?

Right so since the new app had an update last night now my Sonos 5’s nor my two subs are working. so my home theatre now doesn’t work at all apart from the beam.before this stupid update that was working ok only had an issue with the sub mini in an other room now the hole Sonos system has failed to work WHAT THE HELL ARE YOU DOING SONOS  

I am trying to connect the sub gen 3 to the arc but on the app when I try to connect it, it logs me out of the app.  Is there a bug on the app? How do I connect the sub without the app?

I have a sonos amp with 6 ceiling speakers that were working perfectly fine but just stopped working the other day. I have been trying to call support and waited for a long time with no answer.things that i have doneUpdated all the firmware Unplug all hdmi and power cables and reconnected Switch the breaker Tried all the sound setting on the tv My amp network status says unavailable WM: DISCONNECTED ( My system is hardwired to router ) When i turn on up the volume on the tv sonos still appears Music will play fine from app but no sound from tv

Has anyone else had this issue? I have two Beam Gen 1s that have been working fine for a couple years. I use them on computer monitors which do not have ARC, only 3.5mm out, which I’ve been converting to optical and using the included Optical to HDMI converter to get the monitor out to the Beams. I got a new remote and wanted to set it up to control the volume on the Beam, I was forced to update the app and beam in order to set this up, which I am now regretting. It took several hours to get the update to finally apply to the beam without it disconnecting. I did finally get it set up on the new system and was able to go through the TV set up like normal.The issue now is the beam refuses to play with the optical input. Nothing else in the system has changed. I moved the unupdated Beam into the same room and plugged it in to the same setup, and it plays without an issue, it’s only the updated beam that won’t play. During the TV setup when I select optical, it tries to detect the signal f

Hi,I have a android TV Box connected to Arcana and from there to the TV and ARC. When watching TV from Plex server for example  I have maximum DD+ Surround as sound output. My question is can I have another option as Dolby Atmos sound available as when playing movie with Atmos sound? Anybody?Moderator edit: Combined posts

I have a Sonos home theater system setup with my android TV projector that includes a Beam, One, One SL and Sub mini.  Everything is working fine until I updated to the current iOS app ver. 80.00.08.  After the update, I lost sound output on my Sonos system only when I’m using the Android TV. The android TV still shows that Sonos is connected via HDMI ARC, yet no sound at all. I can adjust the volume slider, which normally adjusts the volume on Sonos. Other connected services, e.g., SoundCloud, Pandora, etc. are not affected, however.   

Suddenly today the sound on my beam gen 2 cuts out whenever i adjust the tv volume. Its really annoying. Is this yet another issue with the new app?

Hi,  I can't seem to get 5.1 source with my arc sl. I have a Vizio m60 c3 TV. I am connected using HDMI arc (port 1). Checked my audio settings on my TV to use bitstream. Not sure what I am doing wrong. Using Netflix on Nvidia shield (2017). My arc sl just shows audio is PCM 2.0. Please help and thanks.

I have a beam gen 2 and I tried to use true play but it’s not tuning on my iphone15 pro.  Any idea if it’s a phone issue or a software issue? 

I took the system update tonight and now my sub will not link to my account. I reset it and it gets found and connects but then won’t link to system. Unfortunately it has also updated my controller which is terrible. Any ideas? Every update seems to cause problems with my sub and surrounds

Tengo una barra beam2  G y quiero poner un era300 se acoplan bien los dos sistemas no tienen retardo de sonido entre ellas Moderator edit:Google Translate-I have a beam2 G bar and I want to put an era300, the two systems fit well, there is no sound delay between them

I’m building a media wall with fire underneath & the TV, LG G3 65, sunk into the fake wall.My Arc is going to be difficult to integrate as it needs to protrude & height wise it’s pushing the TV too high.I could put the Arc above but it would still protrude & sound could be impacted. I could have a bracket to pull out the tv & Arc when watching but that seems like a faff. Im therefore looking at swapping out the Arc for KEF LX II or LX II LT’s.  I need to connect them to my Era 100 rears & Sonos sub mini.  Will the Sonos amp be able to do this and will I be able to use the TV remote for volume??any help/thoughts very much appreciated!

Have had Sonos beam gen2 for about three years. Bought it new along with a new Samsung 70 inch tv. Worked great since original connection. This morning, turned on tv and no sound from Sonos. Tv speakers play sound so not cable input issue. Changed hdmi cable, no sound and I’ve always used the ARC hdmi port. Reset Sonos to factory settings at least 4 times now including after rebooting my modem and router just to try anything. No sound. Each time I go through the set up on the app, everything works till the connect to home internet. At that point it cycles and eventually says, “Sonos is added but may not appear in the system tab. Disconnect and reconnect and complete set up in system tab”. I did that each time, nothing happens, no sound and when I go to the systems page, the soundbar doesn’t appear. If I did connect and reconnect the hdmi from the tv, the tv recognizes that the device was disconnected and also then reconnected. Tried optical connection to hdmi cable, no sound. Called So

Since the recent update, Pocket Casts doesn't save where I was in podcasts anymore. It does remember which ones I haven't finished, but I have to search and listen where I paused manually now. Does anyone have a solution for this?

Since the last Sonos App update my Sub gen 3 doesn't work anymore. I cannot even connect it anymore. I am very disappointed in Sonos. The problem started with the new Sonos App. Please but back the old Sonos App in the Google Play. I bought the Arc and Sub gen 3 just 3 weeks ago and now I have problems already? Anyone else experiencing this problem en know the solution? Sonos don't have a solution at the moment.

Nothing works anymore after the latest update. I can not change the volume on my TV or listen to Spotify. It says all my products are not connected to the app since I made the update. I have a Samsung S20.

Just bought today a new Sonos sub mini to connect it to my inititial configuration of speakers (1Ray and two Era 100). No luck though. After the initial setup and updates it keeps the product unregistered and for an unknown error I cannot connect it with the rest of speakers. Any help would me most appreciated.

Can you add a Sonos sub or two, to an AVR with a Sonos Port?

I bought sonos arc last year and connected with SONY OLED TV thru HDMI eArc cable. Oftenly happened no sounds when turn on TV for a while (DID NOT SWITCH ON). To solve it, I need to turn off and turn on again. Is it common problem for sonos arc?

Hi,I want to add some Sonos ONE or PLAY:1 speakers as rear speakers to an existing Home Theatre system and possibly a PLAYBAR as the centre speaker. I already have a Onkyo Amplifer with Floor Speakers and Subwoofer so I just need to know what, if anything I need to purchase to facilitate the above and how best to configure it. At first I thought I would need a SONOS AMP and run an audio output from the Onkyo to Sonos AMP but what I have read so far has just confused me. If anyone could let me know how best to set this up, it would be greatly appreciated. Thanks in advance!

I had to buy a new Wi-Fi setup.  After re setting up the speakers, the sub doesn't read my network like the other speakers.  It simply says network unavailable.  Is that normal?  If not how do I correct it?