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Question

Sonos Playbar No Longer Adjusts Volume with Any Remote

  • January 18, 2026
  • 1 reply
  • 14 views

I have a Sony Bravia and Apple TV 4K and use a Siri Remote Apple TV IOS has latest update 26.3. I had been using Apple TV remote to control volume for a very long time. This is an RF remote as is the Sony remote both would control. Out of seemingly nowhere, the remote no longer controls volume. The Sonos is connected to the network by Ethernet and to the TV by optical audio cable. Sonos indicates software is up to date. I have tried the following:

Reset the whole Sonos system by unplugging and disconnecting the optical audio cable. I used the app to set everything up and it goes well until the remote set up. Neither remote will pair up!

I reset the Volume Control setting in Apple TV from Auto to TV via IR as some suggested. Still nothing. 
 

It appears that it is somehow powering on when the Sonos when I turn on the TV because I turned off the playbar multiple times and it keeps turning back on and playing sound at a lowered volume I previously left it on. 
 

The IR light does not seem to be flashing. 
 

What am I missing? 

1 reply

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  • Senior Virtuoso
  • January 18, 2026

Are the batteries ok in the remote? Can you change volume via the app? Is anything blocking the sensor? Do the volume up/down buttons on the Playbar work?