Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 3,883 Topics
  • 21,106 Replies

3883 Topics

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WallofbassesContributor I
asked in Home theater

Beam constantly disconnecting from Bravia TV

My Sonos Beam disconnects from my Sony Bravia TV Sync device list every time I play music on it.  I unplug and reboot it,and it connects and comes back onto the list.  But the next time I play music, same problem.  How do I fix this?

1
Airgetlam
2 years ago
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Person123Avid Contributor I
asked in Home theater

Does the placement of the Sonos Arc matter?

So do you put the Sonos arc in the front of your entrainment center or the middle?

3
G
2 years ago
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PedroRAContributor I
asked in Home theater

Sonos Beam and MacBook Pro 16 2020

Hello,is anyone using Sonos Beam with a 2020 MBP 16 without optical port ?all I read is pointing to complicated solutions with a bunch of converters and cables.I would like to go for the Beam since I already own other Sonia devices but with all this complexity I am feeling compelled to go for another solution to get a 2.1 audio solution for my MBP.PS: Airplay does not feel like a good solution as it has lag

6
J
2 years ago
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david0908Contributor I
asked in Home theater

MacBook USB-C connectivity to SONOS Beam

It’s a long story but i want to use my Beam with my 2020 MacBook Pro which only has USB-C output. Sonos say this is not supported as Beam is made for TVs (with optical or HDMI-ARC output). I can hook it up via wifi but get a bad lag which can’t be cured. SO I got it working with following daisy chain: USB-C => HDMI adapter; HDMI => optical; optical => HDMI. It’s driving me nuts that it won’t just simply work with the USB-C => HDMI, as I understand that both USB-C and HDMI (from 1.4b) are supposed to support everything e.g. see this CNET report: “Dongles begone! HDMI Licensing has announced a new version of USB-C that has native HDMI support. That means you'll be able to connect compatible tablets, phones and laptops directly to a display without the need for a separate converter. A simple USB-C-to-HDMI cable will replace the $70 dongles that currently exist, though the source device will need to have been designed to output HDMI via USB-C. According to HDMI Licensing

9
J
2 years ago
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TomthetommieContributor II
posted in Home theater

Surround inactive after app update JAN 2020

Hi allSince about a year prior to JAN 2020 I am using:sonos beam 12.2.22x symfonusk satellites 12.2.2Sony KD75XF7596 For some reason now the system is only now and then activating the surround speakers. it used to play everything even ”false” surround from old movies or youtube, recently i tried the tv settings (audio options on remite) which helped and activated but now it is no longer working with everything. Only when a new movie or source it is active it is soo frustrating that my gear just gets disabled due to an app update.. anybody has any idea?  bestTom

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Rowena B.
2 years ago
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ilfranceContributor I
posted in Home theater

Problem with Mesh network

Hello, my sonos system is as follow:1 arc + sonos One surrounds1 Symfonisk Bookshelf1 Symfonisk LampMy wifi network is a mesh one, with a Fritzbox 7530 router and one FritzRepeater 1200. Wifi signal is very strong in the whole houseArc and Bookshelf get their wifi signal directly from the router, and work without any problem, very stableLamp is getting signal from the repeater, which is located 3 meters from the lamp, with no obstructions (just a door, but always open), and it is not stable at all. Sometimes I can listen to music for hours without any problem, sometimes it stop playing after a few seconds, becomes unresponsive and disappear from the the Sonos App. Usually unplugging it and the plugging again fixes it.Any of you guys ever had a similar problem, and if so how did you manage to fix it?Wiring any of the speaker directly to the router is not doable, I may be able to wire one to a mesh repeater, but only as a last resort

5
I
2 years ago
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Le_CeeTrending Lyricist I
asked in Home theater

Surround issue with Trueplay

Hello,I encountered a very bizarre problem. After struggling to find a clean setup so that the 2 One SLs were equal in volume, they started to be uneven again.Indeed, I suddenly realized that one of them sounded louder than the other without me touching anything. I also noticed that enabling and disabling TruePlay was also causing the same issue. I have therefore avoided comparing with and without since. Only this time it happened without me disabling it. Thinking of a bug, so I removed the 2 One SL and even reset the Arc as well as the surround speakers, but nothing helped.While they ring at the same volume without TruePlay, as soon as I turn it on the reverse happens. The mood on the right is always stronger, whatever I do. Desperately, I wanted to try reversing the speakers. So I did a test again, this time selecting the opposite surround speaker from what Sonos had asked me to do (without physically inverting them, only virtually). There, it is even stranger because it is the rever

16
L
2 years ago
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Brace111Contributor I
asked in Home theater

Beam and Arc not working

Hello, I believe this is a common issue although one which I cannot resolve. My setup Sony KD-75XG80xx purchased in 2020 and Sonos Beam worked faultlessly for 9months. All of a sudden the beam will no longer work with the T.V. However it does play music.  After looking on this forum I have done everything that the community has suggested to no avail.  firstly I removed the T.V from the wall to check the connections. All ok.  I then swapped the original HDMI cable supplied from Sonos to another one. No change.  I then removed all other HDMI equipment from the T.V. I checked the audio settings on the T.V and all the same as before, Bravia Sync on Audio and  to audio out.  I then removed all HDMI ports from the T.V including the ARC connected to Sonos and turned everything off over night (about 8 hours) including T.V and Sonos Beam.  I then turned the T.V on and re connected the ARC and repeated the process of trying to connect the Sonos to the T.V didn’t work.  Out of ideas and getting v

9
B
2 years ago
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Howie411Contributor II
posted in Home theater

WIFI on Sonos Sub Gen 3

So last week I updated the firmware on my router and it for whatever reason it dropped the Sub.    How exactly does this work, I thought the SUB builds a mesh network with the ARC and only uses the local wifi for setup. On the App it showed ARC (+?)    I had to basically reset the Sub and re-pair it from scratch.  Is this going to happen every time I update my router?

2
H
2 years ago
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zgmeiContributor I
posted in Home theater

Play 1 or Five as surround for Sonos Arc?

I have bought several Sonos products so far: Arc, dual Sub, dual Five, dual Play one. I have tried several options to setup my home theater. Two of them are: (1) dual Five as surround, paired Play one grouped as front speaker to enhance dialogue; (2) dual Play one as surround, paired Five group as additional front speakers. I can tell there are some noticeable differences in terms of surrounding sound effect and dialogue from these two setups, but still cannot decide which setup to go. Our family room is quite big 17*25 feet with arched ceiling. I wonder if anyone here had a similar situation. Any suggestions are welcomed. BTW, any suggestions on the orientation of Five as surround, horizontal or vertical?

3
J
2 years ago
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rsgContributor I
asked in Home theater

How to connect Arc with ceiling speaker

Hi.I don't have any sonos speakers so far, but I'm designing an installation in my new home and would like to use a sonos system. I wonder how to prepare the installation for sonos arc, sonos sub, and two ceiling speakers so that it is connected to the TV.What will I need to keep everything running afterwards?Internet socket to conect sonos amp, wires from audio speakers to amp. How do I pair the amp with the arc bar?What do I have to think about now so that I don't have problems later?Thank you.

2
J
2 years ago
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jambuieTrending Lyricist I
asked in Home theater

Beam, Sky Q & Samsung F8000 - strange noise when changing channel

I’ve recently upgraded to Sky Q, from Sky+ HD, and now get strange static/pulsing sounds when changing channels.   Before Sky Q I had: Sky + HD → HDMI → Samsung 46F8000 → HDMI-ARC → Beam Sky box was set to send DD over HDMI.  Tv passed it through HDMI-ARC to the Beam, and confirmed in the Sonos app that the Beam was receiving DD5.1 or DD2.0 when viewing HD channels on the Sky box, and Stereo on SD channels.  I also have and Apple TV and Samsung Blu-Ray connected via HDMI, and again DD is passed through to the Beam as expected. I did have some strange occurrences recently where the Beam seemed to switch from DD to stereo randomly on the same channel of the Sky box, but I had no way of telling which part of the chain was the issue (Sky HD box was pretty old).   I’ve now swapped the Sky + HD box with a Sky Q 1TB box.  So now I have: Sky Q → HDMI → Samsung 46F8000 → HDMI-ARC → Beam Sky Q is set to send DD over HDMI.  The Beam shows it is receiving DD5.1 or DD2.0 as expected.  However, when

3
4
2 years ago
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kirrg001Contributor I
posted in Home theater

What happened to the Sub?

After the last sonos s2 update, my sub is suuuper intense - even when setting the sub to -2 or so. Who else is experiencing this? Thanks:)

10
K
2 years ago
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nazariyvContributor I
posted in Home theater

Sonos Beam as Computer Speaker

Hi,I got the sound adapter with my beam and it so happens that my sound card has the socket for this.I can see in the sound settings that I am on Digital Audio (S/PDIF), although no sound comes out of the Sonos. What do I do?

10
N
2 years ago
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Kelsey101Contributor I
asked in Home theater

Sonos Play:1 no longer shows online and is not showing up in S2 app in the system

Hi All,  I recently purchased a Sonos Arc and setup was a breeze using Sonos 2.  Once setup, I added back my sub and two Play 1s for surround sound.  All worked well.  Then I thought since I had two Play 3s why not swap them for the Play 1s for better quality surround sound.  That worked .  All went well until I tried to add back the two Play 1 speakers to the Sonos 2 App.  When I try that for either speaker, I get to the point where it appears that the handshake worked where they should be back online but I get a message “Your Play 1 has been added, but may not appear in the System tab.  If so unplug the power cord and plug it back in to finish the setup from the system tab”.  I tired this numerous times and still the Play 1 are offline; not showing up in the system.  I called Sonos and did everything they suggested i.e. Rebooted Modem, rebooted router, hardwired into ethernet cable and still, it does not work.  I even tried to get Sonos 1 to connect to these speakers with no success.

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Ken_Griffiths
2 years ago
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Kraken0811Contributor I
asked in Home theater

Arc missing from app issue

Arc has been "lost" twice now since I purchased it. It disconnects and can not be found on sonos app. Will not allow factory reset either. First time it fixed itself after 3 days. Happened again 2 days ago and it's still a ghost.

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Belly M
2 years ago
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lager dave
asked in Home theater

Connecting TV to Arc and Amp

Hello,New to Sonos so this is likely a silly question coming.I’m looking to connect both the Arc and Amp to my TV as well to have it for music on my main floor. The Amp will be in another room powering a pair of in-ceiling speakers for surround as well as a pair in kitchen for music. Do I just connect both Arc and Amp with HDMI from the TV?I have the ceiling down now so want to make sure this is all I need before I go ahead with wiring.Much appreciated, 

4
L
2 years ago
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PhilG64Contributor I
posted in Home theater

Sonos Arc loses connection to my Samsung Frame TV (one connect system)

The ARC lose connection to the TV when I play music and then want to then return to the TV or sometimes when the TV is turned on. The only way to fix it has been to unplug TV, ARC and HDMI cable.  Is there a permanent fix to this issue as I have seen multiple threads similar to mine, and not only for Samsung TV’s.

2
P
2 years ago
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isleofmullContributor II
asked in Home theater

Beam connection via digital optical out.

Hi I have just purchased a Sonos Beam and i’m connecting it to an older Philips 32PFL7605H/05 TV.It only has one HDMI ARC port and my Virgin V6 Box is connected to this and doesn’t seem to work in the other  HDMI ports So ive tried using the other option using the supplied digital out lead but this won’t fit into the port in the back of my TV see image attached.Im now unsure what to do?Ive tried just connecting the beam via the normal HDMI but the app says “no signal”.I think i need a different type of HDMI-Optical adapter but i’m unsure what to buy and if the Beam will work with this?Next step would be to buy a new TV which i don’t really want to do as the picture on the Philips is excellent! HELP!!! Thanks in advance 

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I
2 years ago
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NatalillyContributor I
asked in Home theater

TV to beam and turntable.

Hello Sonos friends - I’m looking to connect my new TCL tv to a beam and two Sono one SL as well as my turntable. I’ve purchased everything else.. other than the turntable. I’m aware i need a preamp turntable to do this connection, but any thing else i should know before i being this tricky process. Thanks all. Please advise the best way to go about this!  I’m not super electronically inclined but i’ll do my best here.  

1
Paul A
2 years ago
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bktheaterContributor I
asked in Home theater

Arc + Sub Not Waking

Hi All, I recently purchased my Arc + Sub.  It sounds great, but at random times, both Arc and Sub will not give me any sound until I physically unplug and then plug it back in.    At first, I thought it was an eArc issue, but it doesn’t even show up in the Sonos app for me to play music either. Any help with this would be greatly appreciated.

2
B
2 years ago
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MusicFan12Contributor I
asked in Home theater

Sonos Beam how to turn off assiant voice?

Hi,How do I turn off the voice translation on Sonos Beam? It’s not coming from Alexa.Everytime I change to a new app on my tv Beam would literally tell me what the remote doing. And if I go into Netflix it would speak all the text and movie descriptions….it’s really annoying. How do I turn it off? Thanks. 

1
G
2 years ago
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Mcoliver88Contributor I
asked in Home theater

Sonos setup keep losing connection

Hi All,I am having issues with my Sonos system and to be honest I have tried everything I can think off. This is my last Hope before I stick it all on eBay. So I have a Sonos Beam and two Sonos play ones( 2nd gen) in my living room. The two play ones act as surrounds for the beam. However every single day after approx 6 hours, the Sonos system complains it has no internet connection (via google assistant), when it complains the two play ones drop all sound and do nothing. However the beam still works but can’t voice control it. The system, is connected wirelessly via a WiFi 6 router, using DHCP and IP address reservation. When the sonos  complains it has no internet connection, I can see in my router the Sonos system is connected and has been given the right IP address. All other devices in my network can access the internet fine.  in the Sonos app, it tells me that the two play ones (LS + RS) are not configured. The app even tells me the Sonos is connected to the wireless network.  To

2
N
2 years ago
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Bill KentContributor II
asked in Home theater

Help Needed: Trueplay with large oddly shaped basement

Hi All,I likely have the worst acoustic space known to man.  My Sonos Arc SL is mounted on the edge of an entertainment center, roughly 26 inches up from the floor.  It sits a good 14 inches from the wall.  Please see pictures of my room but here are the rough dimensions. Room is probably 50 feet long (from Sonos, straight out to the far wall).There are several posts throughout the room.  The room width is roughly 30 feet.My chairs are probably 8 feet from the Sonos and are directly in front of it.  I have Sofa’s on each side but they are not the primary sitting area.Ceiling is roughly 9 feet.Standing in front of hte Sonos, the right side is open another 14 feet until the wall.Here are my questions:How should I run the second part of the true play calibration?  Just around my sitting area or try to go to all edges of the wall on the ends of the basement? Per the Peter Pee video, should I angle my Arc soundbar a bit to get better ATMOS. Any other recommendations? My music (Tidal HD) sou

2
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2 years ago
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opnwyd4meContributor I
asked in Home theater

5.1 home theatre

Sonos arc with sonos sub with in ceiling sonos rear speakers  the question is is this sufficient with one sonos amp and second part question if I add front in wall speakers would this be unnecessary and if added all still on one amp to get tru 5.1 sound or better then with two sonos amps 

5
O
2 years ago

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