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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,276 Topics
  • 32,204 Replies
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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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6276 Topics
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skodeshContributor I
asked in Home theater
Amp as surround with Arc fails to connect

I have an amp 2 ft away from my arc, with the amp controlling two rear embedded speakers. I've tried just about everything, including factory resets. If they stay decoupled, they both work. As soon as I try to add the amp as a surround system for the Arc, it fails to connect "Surrounds couldn't be added" and the Amp immediately becomes disconnected in my system.  Both are connected via WiFi; previously the amp was on Ethernet but with the v14 update, surround doesn't work. Thanks in advance for any/all help.

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1 year ago
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SpiritContributor I
posted in Home theater
Home Theater configuarion - need help!!!!

Boy am I confused!Here is my story:I want to buy a Sonos ARC and a new Sony OLED TV.I want to get rid of my existing 13 year old Pioneer receiver which is powering a Paradigm Millenia 5.1 speaker system. The Paradigm system has:5 satellite speakers. I use 3 for Front, Center, Left and 2 for Rear surrounds.I don’t want to spend any extra $s on new surrounds or a subwoofer.I also have 2 Sonos Connect Amps (the original ones).Is there a way to combine the following into a new system:ARCConnect ampsSome or all of the Paradigm satellites and the powered sub.I hope I have made myself clear.  

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1 year ago
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beaujaredContributor I
asked in Home theater
Sonos sub gen 3 compatibility with 5 channel in ceiling sonos speakers driven by 3rd party receiver

Hey all, We moved into a home that had 5 sonos ceiling speakers installed but was not connected to an amp. The builders told us we’d have to use our own receiver. We got one, and the 5 channel ceiling speakers work great. I want to add the gen 3 sub/s but am unsure how to tie the sub/s in (or even if its possible). Any tips would be greatly appreciated. Thanks!

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1 year ago
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Dharris1969Contributor II
posted in Home theater
Samsung QN65QN90B and ARC

Will my ARC fit in front of my shelf factory base? If not what do you recommend I lift the base with? 

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1 year ago
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elizabethmartin7Contributor I
asked in Home theater
Installing a Sonos Beam

Where do I find someone to install a sound bar Beam?

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Airgetlam
1 year ago
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BugsizzyContributor I
posted in Home theater
getting atmos on beam gen 2 without earc

I want to find out if there are any streaming devices that will provide Atmos sound over my second generation beam without having to purchase a pass-through device. I made the mistake of getting the Apple TV not knowing that it requires the earc input to get Atmos without some secondary device like the HDfury. Are there any devices like the Nvidia shield or something else that will play Atmos quality sound with a tv that has only arc, not earc?

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1 year ago
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Taylor AndersonContributor II
posted in Home theater
Sonos Era 300 Drivers Not Working

 I know that the front tweeter is disengaged when the Era 300s are set up as rear speakers in a surround sound configuration (which needs to be changed for stereo music playback)  but a big issue I have is when playing regular TV only one of the two side tweeters are working. And the tweeters that are working on each speaker are the ones pointed out and not in towards my listening/sitting position. This seems backwards. I’ve tried to set it up three times with no change. Is this correct??? Also there has to be a way for the front firing tweeter to be used when playing stereo music. For stereo music I much prefer the sound of my ones as rear speakers and it’s not even close. It also seems like my SUB is outputting a lot less sound as well since I added my era 300s no matter if I’m playing a movie or listening to music. Can someone at Sonos address this? I appreciate any help as when they are playing Dolby Atmos content they are amazing for music and movies. 

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1 year ago
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DiscusContributor I
posted in Home theater
era300

Hello. Good morning. I wanted to make the following query: I have a Sonos audio system made up of: sound bar Ray, two Sonos One rear speakers and the Sonos submini. I wanted to incorporate an Era 300 into that system to have the Dolby Atmos experience. Is it possible? And where would it be better to place it? It is a small room of no more than 8m2. Thank you for your attention. Best regards.

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Airgetlam
1 year ago
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philpalmieroContributor III
posted in Home theater
sub feet fell off

The rubber feet to my sub fell off. How do I glue them back on so that they stay on? This is the 2nd generation sub, I think.  Thanks.

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Airgetlam
1 year ago
Captain Hook
Captain HookContributor I
posted in Home theater
How do I delete all those Sonos folders on my TV?

On my Samsung smart TV under the Sonos icon, there are about SIX folders that popped up for music, photos, etc. I don’t want these folders there. HOW do I delete them? Anyone know? Help!!! 

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controlav
1 year ago
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jperm47Contributor II
posted in Home theater
Unidirectional HDMI

I am planning on running a 75 foot Fiber Optic HDMI cable between my patio TV’s ARC input and my Sonos Amp inside.  The cable I bought is unidirectional and so the side you hook up to what is important.  My electrician will be running this through the walls so don’t want to make a mistake. I have 2 sides, one says “Source” and one says “Display”.  In my case, I am not passing video so I am a bit confused as the TV can be the source and the display. I believe the “Display” side should be the TV in this case but want to triple check with anyone who has run this sort of configuration before

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buzz
1 year ago
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karlGContributor I
asked in Home theater
Best way to connect ethernet to playbar, TV, bluray player and Bell fibe receiver

Hi,I have a switch right beside me router, and I got 2 Ethernet wires to bring me Internet from the switch to the farthest side of my home. At that place, I have to connect a Sonos Playbar, a recent 4K TV, 4K bluray player and the Bell fibe receiver for TV channels. So I’m short of two Ethernet connections. I wish to wire-connect everything. What is the best way to do it? If I buy a second switch, how should I wire it? If I can connect only one item in the first switch, which one should it be, considering all others will be connected in the second switch? What should I connect in the second Ethernet outlet of the Playbar?Thanks a lot!!

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106rallye
1 year ago
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AV challengedContributor I
asked in Home theater
two amps to create a surround sound system

I hired an av installer to setup my house that we were remolding.  In one of the rooms I told him that I wanted to setup a surround sound home theater.  He suggested and installed 4 x ceiling speakers and two sonos amps.  It has been a few months and I never felt like it sounded correctly, so I found an iOS app that would play test surround sound by playing to each speaker.  After doing this I discovered that the rear speakers play when sound is playing to all the speakers, but will not only play the left rear or right rear.  I don’t know if this is possible to have two amps in a surround sound setup.  If it is possible I haven’t been able to figure out to set this up.  Currently I have an eARC connection going from my TV to the front amp.  When I add the rear amp for surround sound it still plays the left/right rear sounds through the left/right front speakers.  This makes me feel like it isn’t possible to setup two amp in a surround sounds and that my best option is to add soundbar (

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1 year ago
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conesplitterContributor I
posted in Home theater
Connecting Era 300 as surround sound speakers for TV

Hi guys,Got a Playbar connected to TV and the Sub connected but trying to work out how to connect my 2 Era 300’s as rear surround sound speakers but can’t work out how to do it.I’ve set them up and thought I’d added them to the ‘living room’ where the Playbar and Sub are connected in the app but the only option I’m given in that room is to add the Amp as surrounds which seems weird. In the App I’ve now got the following but can’t work out how to have the Playbar, Sub and 2 Era 300’s working together:Rooms (since adding)Living Room (+Sub) which has the Playbar Living Room (L&R) which has the Era 300’s Living Room (Fives) (L&R)Not massively worried about adding the Fives as use those for music more than anything but surely there must be a way of adding the Era 300’s into my TV sound setup?I hope someone can help as doing my head in! 😉Cheers,Jon 

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Airgetlam
1 year ago
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crazysports457Contributor I
asked in Home theater
Confused on using connect:amp 2 as surround for Arc

I have 4 speakers in the ceiling in a theater room (2 front and 2 rear).  I just got an Arc for the TV.  I have connected the 2 front speakers (left and right) to one connect:amp and the 2 rear speakers (left and right) to another connect:amp. I currently do not have wired ethernet available in that room. 2 questions: Can I set it up to use the Arc and the 2 front and 2 rear speakers? I am confused on the ethernet connect need.  The online directions say “The Sonos home theater speaker is wired to the Connect:Amp with an Ethernet cable and another Sonos product is wired to the router.”  Does that mean I can take an ethernet cable from the Arc to  an unmanaged switch and then 2 ethernet cables from the switch (1 to each) to connect:amps.  Then I can take a totally different connect:amp (not associated with the theater room) and connect it to the router by ethernet?Sorry for the crazy question.  I thought I would just be able to do it all wirelessly when I set it up.

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Airgetlam
1 year ago
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MaddieJContributor I
asked in Home theater
connection problems

Hi , we have a beam and two sonos ones.  All have been working for months with our tv sky box and playing music through Spotify , but for some reason they have dropped off the Internet and won't recognise and connect anymore .  We've turned the router and the sonos products on and off several times but to no avail. Any ideas and help.much appreciated.  Maddie

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Airgetlam
1 year ago
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serravalcAvid Contributor I
asked in Home theater
era 300

hello all can they be used as left and right channel?

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1 year ago
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Professio7Avid Contributor I
asked in Home theater
Beam Gen2 Lip Sync Issues with LG OLED C2 over eARC

I have a pretty common and simple system with a Beam (Gen2) and an LG OLED C2. Connected using the supplied HDMI Cable, “eARC Support” is enabled, and “Digital Sound Output” is set to “Pass Through” in WebOS.Unfortunately, I’m experiencing a lip sync delay of about 200ms where to audio plays before the video in movies/tv shows with Dolby Digital 5.1 and Dolby Digital Plus 5.1 audio streams. Dolby Atmos (over DD+) seems to be okay, however. I’m using the internal TV Apps for streaming. It doesn’t matter which ones I use (Netflix, YouTube, Plex) I always get the same delay.When I disable eArc the delay seems to be gone but I lose Atmos support on the Xbox Series X.What I don’t want to do is manually set the delay using the Sonos App (which by the way +5 wouldn’t be enough) every time I watch a DD or DD+ movie or disable/enable eARC every time I use the Xbox. I was under the impression delay issues would be solved by some sort of lip sync correction layer in the HDMI signal spec of HDMI-e

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controlav
1 year ago
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CT111Contributor I
posted in Home theater
Box size and weight of Sonos Gen 3 & Era 100

Please provide the box size and total weight for. Gen3 and Era 100. I would like to calculate the global shipping cost thanks!

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1 year ago
Obi-Wan Aloni
Obi-Wan AloniTrending Lyricist I
posted in Home theater
Glass Door (porch exit) and Trueplay usage?

Hey all,So I'm about to add two 300's to my Arc+Sub setup and now investigating how to setup the sound settings. Can someone advise on how should I setup the Trueplay and sound settings considering that instead of a wall, my apartment's left seating position wall is actually a glass door exiting to the porch?Should I use trueplay with the glass door open or shut? any thoughts around that? I wouldn’t want to tampre with settings but rather go with something that would work when both open or shut. (If that’s even possible).Regarding configuration - any advice on an approach to set it correctly for my space? I'm hesitant to go with Peter Pee's recommendations as his setup is set for a completely different acoustics than mine.Cheers for your help

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Obi-Wan Aloni
1 year ago
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GDazTrending Lyricist I
asked in Home theater
Era 300 Surround Placement - How Bad an Idea is This?

I’m adding a pair of Era 300’s as rear surrounds (to a Sonos Arc + Sub). Our couch is against the back wall (has to be that way given the room). There are also window wells on the back wall (on either side of the couch). The wells are approximately 10 inches deep, 30 inches wide, and 23 inches tall. From a room aesthetics point of view it would be ideal to use them (as opposed to drilling/mounting on the rear wall).How “bad” would it be to set the Era 300’s in those wells (roughly centered)? See attached picture.FWIW, I have them installed there now and to me it sounds good (i.e., sound is directional/immersive). Just wondering if I’m potentially trading off much better sound given this placement.

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Corry P
1 year ago
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KingKeokiContributor I
posted in Home theater
era 100 placement

Currently have a beam g2 and want to add a pair of era 100.  How would it sound if I place the era's 10 inches on each side the beam g2 facing forward.  Want to avoid adding speaker stands and wall mounting is a no go due to room layout. Open to suggestions, thanks 

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K
1 year ago
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Mrcu222Contributor I
asked in Home theater
Adding 2 additional Era 300’s to set up

I currently have an Arc, (2) Sub Gen3’s, and (2) Era 300’s as rear channels.  My question is, can I add 2 more Era 300’s as front channels…(front/left and front right)? 

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jgatie
1 year ago
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Arjun AnandContributor I
asked in Home theater
Dolby

Wondering why my app doesn’t show Dolby atmos and shows stereo PCM :( pic attached  

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A
1 year ago
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hubbinslfcContributor I
posted in Home theater
Sonos One Crackle

Hi. I had my Sonos Beam and 2 Ones set up as rears for 5.1. All devices were on wifi. Worked flawlessly for months. Then started getting random crackle on one rear speaker usually on bass noise but was intermittent and could not always be reproduced when playing the same source.  Sent diagnostics to support and they I had wifi interference and suggested connecting the Beam directly to the router and then the Ones would connect to the Beams own network. I’ve done this but the rear Ones are still connecting to home router wifi and not the Beams Sonosnet. Can I force them to connect? In the system info, rears show as WM3 which I think means aren’t connected to the Beam. Any suggestions please?Thanks.   

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K
1 year ago
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