Fix & Optimize

I am deeply relieved to see Search for local Music library return to the mobile Sonos app for Android, since i have a large-ish music library on a NAS.Additionally, I am intrigued after this latest update to see a playlist show up in the mobile app that was never there before. It was created in Windows Media player.This is...interesting...to me, since one of the reasons I invested in Sonos was a feature that never came to fruition: the *advertised* ability to import playlists from iTunes. This feature *never* worked for iTunes on Windows. Perhaps it did for iTunes on Mac, but I don’t own a Mac. Suddenly, importing a playlist from Windows Media works, without me even trying? Odd, but I’ll take it.Anyhow - over the years, I have created 10+ Playlists in the Sonos S2 Desktop app (Version 16.2, Build 79153290), but these are no longer visible after the Android updates of the Summer of 2024.The playlists still display in the Desktop S2 app. Does anyone know how to make them visible to the m

I have a ZP80 and a ZP90 which both drop the signal when I’m using the RCA outputs. Both work fine when using the COAX output. I believe this is because the COAX out bypasses the Sonos DAC and instead uses the DAC in my amplifier. My problem is, I want to use one of these with an amp that doesn’t have a DAC (or a COAX input). So, my question is, is there some kind of software update (or reset) that will get these old ZPs working through the RCA outs? I use the S1 controller and have mostly older Sonos gear that all works fine on S1.Alternatively, should I buy an external DAC that I can control from my ZP (use the COAX or Digital outputs) and plug the DAC into my amp using RCA outputs? Or would this be throwing good money away on old gear?  Thank you,Scott 

I hear a knock sound coming from my speakers

Since the last update I have a couple of my Amps that will no longer detect the Sonos speakers. I have factory reset the Amp but still no joy.I have also swapped speakers from amps that are detecting and still unable to trueplay.Anyone else see this?

Can I connect the sonos era 100 to a turnable with the sonos amp? Some one told me in reddit thats not possible?  I already ordenes my pair or sonos era.

Si tengo un par de One, que pasa si conecto un Sub4 ???

My sonos is running on an older update but thinks its up to date, is there an overide? 

I am sure this must have been done to death but is there a reason — that is, we do it this way because “x” — why Sonos doesn’t have a soft power cycle option in its apps? We all know for myriad wifi issues on any networked device power cycling is a go-to, but speaking for anyone who has more than a couple of bookshelf-type speakers, this is a real pain for Sonos. For those where the wall plug is concealed, the power cables are really jammed in. (And to the Reddit guy: no, I do not want to flip breakers for half the house.)I am thinking of exactly the same implementation as Eero has, and Apple’s AirPort range also had.This seems so obvious I am wondering what I am missing? Is it a kind of communist thing that putting the option there would reveal that Sonos knew there was a use-case?

HiI have a beam gen2 in the tv room, 1 move in the kitchen and 2 one sl in the living room.It is not possible to cast music in the all house unless i UNPAIR the 2 one sl. It works either with move + 2 sl paired or beam + move. When I unpair the 2 one sl, i can cast beam+move+2 one sl   Do you know if there is a solution to that?Thanks 

Im buying a complete Sonos home theater system and is choosing between below alternatives. Both will cost me roughly the same so I need som input on what you think I should doAlternative 1: Brand new Arc Ultra, Sub4, and two Era 100s as surroundsAlternative 2: Used regular Arc, used Sub gen 3, and two brand new Era 300s as surrounds.So basically the question is old Arc with Era 300s as surrounds OR new Arc ultra with Era 100s as surrounds. I will have a Sub either way

My music library is on a USB flash drive plugged into my TP-Link router. Speaker system comprises two pairs of Ones and one pair of Era 300s. I cannot play anything from the music library on just the Eras. Music library plays fine on both of the One pairs. I can get the Eras to play from the library only if I’m already listening on the Ones and then group in the Eras. All external streaming services and Airplay from my phone work absolutely fine on the Eras & they sound perfect. When I try to play direct from the music library to the Eras, the Sonos app says “Content is unavailable”. I’ve done a factory reset on the Eras and this hasn’t helped. I’m hoping you can though!

Voice control and smart home > Google Assistant and Sonos > Enable both Alexa and Google Assistant I found another thread, locked 4 years ago, asking the exact same thing, no answer them either. Back then someone mentioned that Google and Alexa with others had a partnership now to allow smooth seamless integration across multiple devices and should be with Sonos soon.. That was 4 years ago. I have many smart home devices, all of which are linked to both my Alexa and Google voice assistants at the same time, and yet, my Sonos speakers are still incapable. I had to reinstall my Sonos app today in a troubleshooting effort with Sonos support because the most recent update ( it's November 2024 as I write) has failed to include the lock screen controls as well as failing to include the notification ( drop down) controls so you can only control the devices through the app if you have the app fully open and taking up your whole screen. As I was checking the settings in the re-installed a

In my restaurant we have Sonos Era 100 speakers set up. We pay for premium Pandora and somehow still get ads after every couple songs. Its extremely irritating. How can I fix this? We have reinstalled Pandora multiple times and reconnected it to the premium account. No idea what to do next. 

Bonsoir tous,Hier j’ai streamé de la musique via mon iPhone sur mon beam 1 et aucun souci. lorsque j’ai quitté le programme de musique sur mon iPhone pour regarder la télé tout fonctionnait également bien.Et maintenant j’ai un souci : lorsque j’éteins la télé la musique se met en route toute seule.  Je ne comprend pas d’où ça vient.  Je met mon iPhone en mode avion et ça continue … le plus embêtant c’est quand ça se met en route la nuit …qui aurait une idée ? Moderator edit:Google Translate-Good evening everyone,Yesterday I streamed music via my iPhone to my beam 1 and no problem. When I left the music program on my iPhone to watch TV everything worked fine as well.And now I have a problem: when I turn off the TV the music starts playing by itself. I don't understand where it comes from. I put my iPhone in airplane mode and it continues ... the most annoying is when it starts playing at night ...who has any idea?

I wasn’t able to resolve the Error 1000 through the phone. But updating the system through my Mac iOS app was a breeze. I managed to easily update and now the error is resolved. Hope this will help others who are frustrated with the app. Hope Sonos gets back to its flawless app again. The new app is more of a curse than a boon. 

Most songs that I try to play on my Sonos (two Play:1’s set up as a Stereo pair and a Play:3 plugged in to a Google Nest wifi via ethernet) cut out for the last 10-20 seconds, and it’s just silence until the next song starts. After two one-hour phone calls with Sonos and another one with Verizon, I don’t think it is a network issue… the Sonos rep first tried to tell me that the Verizon “modem/router” was “causing interference” and that I had to put it into “bridge mode” and then after a long time on the phone with Verizon we realized that it was just an ONT box with no router, so there was nothing to put into bridge mode. Then after another hour of support with Sonos they asked me to plug in a speaker via ethernet, which I did, and which still did not fix the issue. Anyone else seeing this? I’m mostly trying to play stuff locally in my music library but it also happens on streaming songs (didn’t seem to happen with Sonos Radio, but I think radio is treated differently since there’s not

My app keeps requesting me to sign in as the owner of my equipment. I sign-in and it keeps saying I need to sign in however, if I click the face at the top right it states I’m signed in. App issue or… driving me crazy!! 

Suite à un pb de mon sonos roam observé depuis quelques semaines qui s’éteignait alors qu’il était branché sur son socle induction Sonos en permanence (obligé de le rebrancher à un autre cable pour le “réveiller”), je l’ai réinitialisé à distance avec le SAV Sonos qui a fait le diagnostic en ligne et vérifié que l’état de la batterie était “parfait’. En rentrant de congés il y a quelques jours mon Sonos est éteint et même problème que tous les posts précédents depuis juin. Le Sonos se recharge avec le voyant orange actif mais impossible de rallumer l’enceinte (y compris par les procédures de réinititalisation usine/reboot en mainteant le bouton allumé etc.).L’enceinte a par ailleurs disparu de mon réseau sur l’appli. SAV injoignable, mon enceinte est inutilisable… et aucune solution ni message de Sonos à l’horizon… comment faire svp? MerciNB: j’ai une autre enceinte Sonos Roam et d’autres devices qui n’ont pas ce pb. Moderator Note - Translation by Google:Following a problem with my So

Hello. Im Ralf and writing from Estonia. I recently purchased new sonos Arc Ultra and older Sub gen3. Really appreciatethe sound quality and sub plays really low. Definitely planning to buy dual subs one day. And i had an product idea for you guys. Dear Sonos. Lets name it Sub Ultra (Gen1) . Idea would be that it would fill the precious needs of bassheads and bigger rooms with powerful and low bass. Becayse the arc ultra allready sounds so friking big, loud and good then i feel like the sub cant keep up woth it to the end. And dont get me wrong. Sub is awesome allready. And fits well everywhere with its size and design. But hear me out….. SUB ULTRAVisually Same design as regular sub gen 3 and 4. But….. Bigger. Same dual woofer system but…..instead of dual 8 inches it would be dual 10inches… So not overkill so it would not get too heavy and big but would maybe be possible to produce 20hz as its lowest frequencies. But more inportant it wouldnt lose its power compared to sound that other

We have a problem with a customer's system. The system correctly detects 3 SONOS ONES but when we try to add a fourth player the app detects it but then the message "unable to add SONOS ONE to account" appears. The same happens when we try to add a Port. On the login page (https://sonos.com/login) after entering email and password appears the warning "system not registered require validation email" Could this be the cause of the problem? 

I know that the new/current Nov 2024 Sonos app can’t be used to browse DNLA servers as a music source, but using other apps it is still possible to send files from a DNLA or UPnP server to play on my Sonos Beam Gen 2. I turned off the automatic app and firmware upgrades in May though. Does anyone know if more recent firmware keeps the option to play over UPnP to my Sonos speaker? I’d be tempted to try the new version of the Sonos app+firmware if I knew that I wouldn’t loose the UPnP playback direct to the speaker.

Could not get Samba music library to work even though my file manager and several music apps were fine. The solution for me was to add the following line to the smb.conf.[global]map to guest = bad user Just FYI, the following are all the lines I added to the default smb.conf.[global]netbios name = centennialmap to guest = bad user[music]comment = Public Music Share on centennialpath = /public/music/guest ok = yesguest only = yesread only = yes  

Compre sonos Move hace 1 año y siempre ha dado problemas en conexión wifi. Se realiza la conexión y cierro. Vuelvo abrir al cabo de 1 día o 30 minutos  y ya had desaparecido otra vez el Sonos en los dos android. He hablado con numerosos operadores Xat y teléfono y no me dan ninguna solución. No funciona Moderator edit:Google Translate-I bought the Sonos Move 1 year ago and it has always had problems with the Wi-Fi connection. The connection is made and I close it. I open it again after 1 day or 30 minutes and the Sonos has disappeared again on both Androids. I have spoken to numerous Xat and telephone operators and they do not give me any solution. It does not work.

So I share a library with a bunch of people which is run by a friend of a friend. Intermittently I get buffering issues playing movies and I'm being told it's the lack of DTS-HD/MA codecs that is causing it. This is the message the guy sent me: "The issue is likely your Sonos soundbar like mentioned before. It’s limited codec capabilities, can’t process DTS-HD MA or DTS-X. Suggest trying to stream supported codecs." I use a Sonos arc and a shield TV pro. The Sonos arc is plugged into the eARC port of my Sony Bravia x90l TV. Right now I've changed the shield TV settings audio format to be AUTO and when I check the Sonos app it shows DTS surround. So besides the buffering, it also doesn't sound as good without the DTS-HD. Can anyone with similar experience provide some insights? 

Dears, Following the launch of the new app I lost all access to my local NAS ( Synolgy) .from my android APP Sonos. Following several updates of the APP, I understand that this was fixed. However until today I still encounter a no access to my local library. I have followed the instruction given by Sonos. Changed the SMB min to 2/3 on my NAS Synology and reboot it. I am running the last version of the NAS OS. I have added my access and path to my NAS on my Sonos APP. ( ok, no issues), I have launch a library update/new scan ( ok, it run and give me the "completed" task message at the end of the scan. My lical music link does show on my Sonos app and I can selected ( arriving to the scran woth the various browsing section from artis name, album... until folder browsing) BUT when try to select any of the possible way to explore my library I have an "something went wrong"  error ( grey box, nu number, no info) and cannot go further. And of course I lost all my playlist or they do not disp