Sonos Roam won’t connect with other speakers

4 replies
302 views

Same as problem previously closed, neither of my 2 Roams will connect with other speakers, though I can connect them to SONOS alone. My app is apparently up to date. Any ideas please ?

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SpeckyAnswer

Contributor I

Fixed it, needed manual system update, even though auto update was on … you update system rather than components, even though one component seemed to be behind the rest. Frustrated by SONOS S2 changes like everyone else.

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nik9669a

Senior Virtuoso

Is it on the same network as your other speakers? Are all devices up-to-date? How are you trying to “connect with other speakers”, and what speakers are they? Do you get any error messages?

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SpeckyAuthor

Contributor I

Thanks for quick pickup. Same network, one Roam connecting and playing OK with other speakers. Other still not connectable to speakers even after forced restart. Where can I see if some firmware updates needed ? (iPhone and iPad apps up to date, use web for MacBook.). Other speakers connect via Port ok. Error messages “Unable to connect, try again later” (IPad/iPhone apps), and “Something went wrong” (web/MacBook).

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SpeckyAuthorAnswer

Contributor I

Fixed it, needed manual system update, even though auto update was on … you update system rather than components, even though one component seemed to be behind the rest. Frustrated by SONOS S2 changes like everyone else.

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narienti

Lyricist I

Fantastic! I was having the same problem with my Roam and the manual update did the trick!!! Thank you!!

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