I tried to reconnect my play 1 to the wifi network. Router fritz box7583 LD. Nothing changed at the network. Just suddenly Sonos app don't work. I deleted all the other connections like in my Google home. Restart router. I did everything. The play is recognized by the Sonos app but cannot find de play 1 in my network. Anybody a solution or similar problem? Checked also my router, seems okay, but can also not add Sonos to my router.
Answered
Connection play 1 to wifi network problem
Best answer by Mr. T
S1 and WPA2.
Thanks all for helping&tips. Still working on it.
Temporarily connect it by ethernet to your router to complete the setup.
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The Play:1 requires a 2.4 wifi signal with the S1 App. But even with the S2 App, I suggest trying the 2.4ghz frequency when these type of issues occur, can you turn off the 5 ghz signal and retry.
Edited: To correct an omission.
Yes just temporarily to connect the Play:1 than you can turn it on again.
+18Is this a new router or did it work on the same router before?
I also changed it to bgn (instead using only gn), and tested separatly, no results. still getting ‘cannot find the network or wrong password’(not possible, really my password is for 100% oke). I will contact my provider, maybe the have a solution.
The Play:1 requires a 2.4 wifi signal, can you turn off the 5 ghz signal and retry.
No it doesn’t. The Play:1 can connect to either band.
Also see this link for supported Wi-Fi modes :
The Play:1 requires a 2.4 wifi signal, can you turn off the 5 ghz signal and retry.
No it doesn’t. The Play:1 can connect to either band.
Also see this link for supported Wi-Fi modes :
Sort of.
S1 and WPA2.
Thanks all for helping&tips. Still working on it.
Temporarily connect it by ethernet to your router to complete the setup.
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