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Contributor I
November 12, 2024

Battery Percentage in the Sonos App

  • November 12, 2024
  • 15 replies
  • 382 views

Hello. It looks like the Sonos App for iOS has lost its capability to provide the numerical battery percentage information. I am on the latest version (version 80.11.51). I see the percentages on the Sonos App for Android. Therefore this problem seems to be unique to the iOS app.

 

The percentages used to be displayed even couple of weeks back, so it seems to be a bug added to the code in the latest iteration. I guess it keeps the developers busy :)

 

Anyone else seen this issue? If yes, is there a fix in work?

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15 replies

Lead Maestro
November 12, 2024

I don’t see percentages either on my Move 2 or Roam. But I do see a separate “Status” that shows the battery percentage for the Ace.

I would hope Sonos will bring this feature back as battery percentage is the most basic information that should be provided on an app that is designed to control a rechargeable, battery-powered device.

"Receive with simplicity everything that happens to you." - Rashi
Airgetlam
November 12, 2024

I see it for my Roam, but I have to go in to System Settings, and look at the Room. Not sure if it shows a percentage, though, I appear to be ‘full’. This is using iOS 18.1 (several devices), and the 80.11.51 release controller. 

Bruce
ganesbAuthor
Contributor I
November 12, 2024

Right…The battery level is shown as icons but to judge how long I have before I need to put the device on the charger. In the previous version, it used to show up with a number. For example, 8% left. On the Android app I still get the number.

Schlumpf
Virtuoso
November 13, 2024

Right…The battery level is shown as icons but to judge how long I have before I need to put the device on the charger. In the previous version, it used to show up with a number. For example, 8% left. On the Android app I still get the number.

Of course this is a bug of the latest iOS app. I exactly can confirm what you described. 
I reported the issue to Sonos support and recommend also to do so though they already should be aware of it. 
Btw I would be more happy, if they don’t just bring it back to status but also add percentage info to playback view like it was with the old S2 app. 

Ralf
Mr. T
November 13, 2024

Battery percentage returns in today’s iOS update.

Airgetlam
November 13, 2024

Found it (took some digging), under System Settings / (Room name with Roam in it) / Products (Roam).

I suspect the OP isn’t wanting to delve quite so deeply every time. 

Bruce
Mr. T
November 13, 2024

Found it (took some digging), under System Settings / (Room name with Roam in it) / Products (Roam).

I suspect the OP isn’t wanting to delve quite so deeply every time. 

I don’t think anyone wants to delve so deep, but it is what it is.

Not like S2 where all portable battery percentages were immediately visible under System, but UX not high on the agenda with the new app.

Airgetlam
November 13, 2024

Or perhaps the person whose responsibility is User Experience has different opinions than we do. 

Bruce
Airgetlam
November 13, 2024

Or, perhaps, different priorities. It might be on the list, just not as important as other issues. 

Bruce
Mr. T
November 13, 2024

Or perhaps the person whose responsibility is User Experience has different opinions than we do. 

I’ve yet to see any comment praising the current implementation.
 

Or, perhaps, different priorities. It might be on the list, just not as important as other issues. 

True, it’s only been 6mths…