Speaker stops playing intermittently

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I have a pair of 2012 S5s and one will drop offline for 30 seconds or so. Any ideas about this? Thanks

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Ken_GriffithsAnswer

Try a different WiFi channel (that’s if you are using WiFi) or perhaps wire thd left speaker, if practicable.
You could also try unpairing the speakers and checking for any updates and then try pairing them the other way around - swapping their position in the process.

If using WiFi, select a ‘fixed’ non-overlapping channel 1, 6 or 11 for your routers 2.4Ghz WiFi band and set the channel-width to 20Mhz only.

If using a wired setup for Sonos, rather than WiFi, then in addition to the router settings suggested above, set any SonosNet channel in the Sonos App to a completely different channel.

See if those few suggestions will improve the matter.

Ken_GriffithsAnswer

Try a different WiFi channel (that’s if you are using WiFi) or perhaps wire thd left speaker, if practicable.
You could also try unpairing the speakers and checking for any updates and then try pairing them the other way around - swapping their position in the process.

If using WiFi, select a ‘fixed’ non-overlapping channel 1, 6 or 11 for your routers 2.4Ghz WiFi band and set the channel-width to 20Mhz only.

If using a wired setup for Sonos, rather than WiFi, then in addition to the router settings suggested above, set any SonosNet channel in the Sonos App to a completely different channel.

See if those few suggestions will improve the matter.

C

Co1961Author

Contributor II

It’s a WiFi setup. I’ll look into those ideas. Thanks

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