Fix & Optimize

Hi, am I the only one considering to swap out Sonos to Bluesound?Bluesounds newer products is launched with Dirac room correction, which allows to fine tune any speaker that is connected to it. And the also provides a wireless sub.

I think I know how to do this, but I am gun-shy with the app lately.  My confidence is low in getting things right that used to be easy for me.  I purchased two new Era 100’s.  I want to replace my two Play:1’s that are surrounds in my home theatre room with the Era 100’s and repurpose my Play:1’s in another room.  I think I go through the “Remove Surrounds” in my existing home theatre room, but not sure.  Is this correct?  If so, how do I create a new room and add my Play:1’s to that room?  I am also thinking I need to do this before plugging in my new Era 100’s so I can add them as new devices and identify them as surrounds in my existing home theatre room.  Is my thinkin correct here?  If so, anything I need to watch out for or know before I start this?  After the app rebuild a year of so ago I have gotten myself into trouble numerous times trying to do something I thought would be easy.    

I have concerns regarding the possibility of replacing my SONOS ONE Surrounds with SONOS ERA 300s because I do not use a Sound Bar.  I do use two hard wired Klipsch book shelf speakers as the front speakers with a Klipsch 12” Subwoofer.  These sound great together so I dont want to screw it up.  Any similar concerns or experience with this proposed design using the ERA 300s?

Had to do a factory reset on my Move speaker yesterday and in the process discovered a software update that I applied to the speaker.  Since reconnecting to the speaker in the Sonos App, my wife and I cannot share control of the speaker, see played history, etc. from our separate Sonos accounts on our separate iPhone 16’s.  Since I set it up, I am registered as the “system owner” and my wife is prompted to log in as the system owner on her phone if she wants to view play history, or add her own Apple Music connection from her phone--so she can play her music.  All this shared play, using our own Sonos accounts worked yesterday, now it doesn’t.  I dug around through the app looking for a way to extend permissions or include another user as owner and didn’t have any luck.  What is going on with this thing?

I have currently a home cinema set-up with a Beam (Gen 2) and 2x ERA 100. I use it for TV sound and also to listen to music. As the room is quite large, I would like to add 1 ERA 100 speaker a bit further in the room, to enhance my music listening (not for use with the TV/Home cinema). So I would select the speaker (using a different room name as the home cinema speakers) only when I listen to music. Could that work ?

I went away for a few days.  On returning I opened the app. No "Sources" heading or list. Tried stopping and restarting the app a few times to no avail. The TV plays fine. Both sources are shown in the corresponding room details. App is Android. What is happening? 

I have 4 pairs of speakers around the house running on a nighthawk router.I’m able to listen to radio with iheart.I have music on my pc I want to listen to.I’m running Windows8.  I gave permission to Sonos to share the folder.  When I attempt to add it in the app, it won’t work.  913 I tried a zip drive into the router, but the router doesn’t see it.  WORST part about sonos is, it doesn’t work.

Moin zusammen,aktuell gibt es im Black Friday 25% Rabatt auch auf die ERA300. Nachdem ich jetzt die Arc Ultra habe und als Surround Boxen noch die One nutze habe ich überlegt diese durch ERA300 zu ersetzen. Aufgrund meiner Raumgeometrie können die background Boxen allerdings nicht hinter den Sitzpositionen stehen und zum TV schauen. Mein Raum ist rel. lang gestreckt (9 m) und das Sofa befindet sich etwa in der Mitte, der TV hinten. Die Surround Boxen müssen also seitlich stehen und in den Raum rein ausgerichtet sein, auch weil man nicht immer Fernsehen schaut, sondern sich im Esszimmerbereich dieses Raumes aufhält und dort Musik hören will  Macht es unter diesen Umständen überhaupt Sinn die Era 300 zum Einsatz zu bringen? Im Forum gibt es schon einige Postings dazu, die allerdings doch relativ widersprüchliche Aussagen liefern von begeistert auch als Surround Speaker bis hin hinzu: Lass es und setze sie, als Stereopaar ein. Unschlüssig.  Moderator edit:Google Translate- Hello everyone,

My Arc is connected to a Sonos Amp that powers my in-ceiling Klipsch speakers as surrounds. I understand that Trueplay is not available in this configuration.If I take my Amp out of the zone and run TruePlay with only my Arc and Sub 3, then reconnect the Amp, will the Trueplay configuration stay in effect? Or will I lose it?

HiIs it possible to use Play:1 exclusively via 5G on mobile phone or do I need to have wifi set up?

I recently upgraded to the new iPhone 16 and since then my Sonos system won’t work. The system can’t be found on the network or it will find some of the speakers, not all and then they all disappear. I did all of the troubleshooting- reboot router, delete & reinstall app, reboot speakers, factory reset on all speakers and then spent over 3 hours troubleshooting with Sonos tech support and still no resolve. Suggested I have internet provider split out internet but confirmed through router app that everything is on the same network. What am I supposed to do to resolve? Extremely frustrated. 

Kan de sub mini niet geregistreerd krijgenModerator edit:Google Translate-Can't get the sub mini registered

Hi Everyone, after another half day or more with Sonos Support (they tried but could not solve the problem of the again missing iTunes Library after the latest update), I thought I found a fix. Apparently, the computer's name should not include any hyphens for the official work around provided by Sonos. That was the only fix in my case to at least connecting, after receiving all sorts of 913, 1002, access denied errors when trying to re-add the Music Library on Sonoma, which had been broken after the most recent update.But then, after the library was indexing and updating, after a while an error message popped up that said that the location where the library was, is no longer available???When  nothing was moved and everything works on my Mac in the Music app. And the whole library disappeared from Sonos again. It is a riddle to me how an app can be created that only can “connect” to a local file and folder when a Windows sharing environment is enabled. To me, that does not look like a

Sonos playlist doesn’t show up to add music?

I’ve seen conversations on this subject. Sonos suggesting it’s a wifi problem is a great example of corporate gaslighting. They updated their app and now it’s trash. Own up to the trash. 

Dear All,I would like to connect my favourite mobile phone app for podcast with my Arc. Unfortunatley Arc does not support Bluetooth. Now my question.Could I add e.g. a Move 2 to my environment (Move 2 is capable for Bluetooth), so using Move 2 I can connect via Bluetooth and playing my podcast via Arc and Move 2?Does this work? BRStefan

I purchased some products from Dubai, and I want to use them. However, when I try to set them up in the app, I receive an error message saying, 'We couldn't link your Sonos Amp to your account.' What should I do? Please help

I see requests and non-committal responses regarding voice control for BBC sounds going back many months. Surely this is a central service for many users, in the UK at least. Is there any likelihood that Sonos will get round to supporting this in the foreseeable future?

After S2 App update bombed out my library i have reconnected again.Here is how I did it using a Synology DS124 NAS.I followed instruction for SMB and shared folder settings at:In the NAS setup/admin:All the music files are in NAS shared folder \music. Installed the Synology “Media Server” app on the NAS and set SSDP advertisement interval to 10s to allow DLNA access to NAS.In the SONOS S2 App added the shared folder://192.168.50.4/music User is your NAS login username. Password is you NAS login password.Note use of “/” in IP address, not “\”.“192.168.50.4” is the IP address my router has allocated to the NAS. Using the NAS’s network name “Server Name” did not work. The risk with using the IP address is that if the router reallocates the IP address then you will lose the link and will need to relink shared folder with new IP address. Good luck.

era100 wont play bbc sounds usiing alexa. It was working ok until a couple of days ago, but then stopped.I have unlinked BBC sounds, removed bbc sounds app, switched the sonos off for a few minutes, then  re-linked the app. When i asked it to play BBC radio 2, it worked the first time, then stopped after a minute or so. subsequent attempts to play radio 2 result in the sonos saying its playing bbc 2 but then goes silent. Can you please give me a fix for this, without this facility, the sonos will be going back prontro.

I'm trying to decide the best placement for my Sonos Era 300 speakers, and I'd like your input.Here's my current setup:I have the Arc, Sub, and two Era 300 speakers replacing my previous Sonos One speakers for surround sound.The blue circles indicate where my current Sonos Ones are positioned.For the Era 300s, I'm considering the following placement options:1. Green circles: Slightly above ear level when seated on the couch.2. Red circles: Higher up, angled downward towards the couch.Which placement do you think would deliver the best sound experience? 

I just purchased a Sonos Beam Gen 2. I did but it used and noticed it was already setup to another system so I performed a factory reset and tried setting it up with my Sonos app. I got to where it says "Your Beam has been added, but may not appear in your System. If so, unplug the power cord and plug it back in to finish setup from System Settings." I've followed the steps and cannot seem to get it to work or show up in my app. The Beam does have a solid white status light on. My wifi situation is not ideal as I am in a college dorm with shared WiFi. The network is private and does not require a username, just a password.  

Hi,I can’t find positioning anywhere with asymmetric room. Anyone knows best position? (arrows) 

This might only be aimed at the S24 users, but any pearls of wisdom accepted.After three lengthy conversations with tech support without success, I still can't get the latest version of Sonos working on my S24. It installs OK, but crashes when you hit the open icon.I have tried just about everything possible, multiple reboots of phone, router, and anything else you can think of, without success. Sonos Tech support now advise the problem should be aimed at Samsung support 😡 as there is nothing wrong with the app.My question is..... has anybody else encountered this problem ?The S24 is running the latest update, One UI 6.1 version 14 or have set some security/privacy settings inadvertently that might stop the app from opening. The app runs fine on my IPad/Windows PC and previously my Samsung S20 plus, but will have nothing to do with my Newer S24 Ultra.I'm at a loss and tec support can offer no resolve.

 before Sonos updated the app in May, the stability and functionality was great. Since this update there has been lots of issues and some of them have been fixed and some have not and we’ve also talked about them on here.What is annoying is that all my album art that is stored on my local drive, is not showing from my NAS library and it used to work fine? It actailly works through Plex, but I prefer to use my own library, as I’ve got my own playlists that I’ve created over the years.