Fix & Optimize

I have Sonos speakers in 3 rooms. I want to use Sonos speakers as a single, unified system. That means always playing the same music across rooms at the same volume.The experience for doing is is cumbersome and often fails. Speakers become ungrouped, alarms can’t be set for groups, and you can’t “cheat” and add all speakers to a single room.This is a very poor user experience vs. what is advertised as “seamless”.

Hi,  I have a Sonos arc and am planning to get two era 100’s as surround. I understand  that the era 100’s do not have Dolby atmos however Will I still get Dolby atmos from the arc. Thanks

 Player 3 and bridge cant connect to Sonos App. It said that dont support or can not recevied more updates.That means i have to threw away my perfectly sounding speakers player 3 , and only use my Era 100?Anything that i can do to put it back on use?

I have two setups of sonos products. I have them for about ten years. One time I upgraded both sets to s2. Since then super slow, so yesterday I decided to downgrade to s1 again. Better response times since then and everything works but… I am unable to perform a trueplay tuning through my phone or any phone running iOS 18. it immediately throws a network error. I tried to find out what is was but to no avail. I could do a tuning by using a older iPad running iOS 16 without any problems. My guess is that the problem is not in the Sonos network or WiFi network but in the iPhones and maybe a security setting that prevents trueplay tuning?Can someone help me with this?

Hi I own Bean 2 sub mini and 2 era 100s configured as surround. I received 2 era 300s that I would like to configure as surround and put the 2 era 100s in stereo. Can I use the Sub mini with the 2 era 100s or does it only work with the beam 2 and the 2 Era 300s. That is, can I use the sub mini with the era 100s and with the soundbar and the 300s? Thanks. Andrea

I am upgrading from Beam 2.  To.  Arc ultra. Question Do I have  to setup again my mini sub and 2 100 rear speakers to Arc? Thank you…

Hello,This was raised several month ago with no answer ():Our Sonos One SL now shows up in the system when wired to the eero router, but disappears when ethernet is unplugged. When visible, the speaker shows wifi activated (in the app).Are there steps to take before unplugging the speaker, to make sure it will still work over wifi?FWIW it used to work (with usual Sonos hickups) for years over wifi, then stopped.

I purchaced an ARC Ultra and 2 x ERA 300’s on Boxing day, set up was easy all worked great until the Sonos App needed to update. Since doing this it seems I’ve lost the volume slider on one out of the three each time I open it.I’ve also lost functionality through the app, where more often than not I have go to the speaker to turn on , off or control volume.Seems as though the app is relatively useless now, because these are all the functions I want to remotely control.Reading through the community comments this seems to have been going on for over 7 months with SONOS help saying they will release bug fixes shortly.When is shortly please ?Anyone resolved this issue ? I have tried all the suggestions, resets, reboot, uninstalls etc

Do I need a sub mini if I purchase a play 5

Hey guys.Today my Sonos Port underwent an update. And after that it didn't connect anymore, even my account seems to have disappeared.I've tried every possibility listed in the Sonos help file and nothing works.Any other suggestions? 

After searching threads on this site, I am STILL unable to successfully play radio output from my Yamaha receiver, (RX-V373) via a Sonos Connect (S15, Gen 2 mfg 05/2019), to play through my Play:1 and/or Roam SL speakers.Once I get this working, I’ll hook up my turntable (unamplified) and CD player to it.Here’s a photo of the back of my receiver. I have tried RCA cables connected to the Audio Out jacks (lower right hand corner of the photo)In each case, I’ve connected them to the Analog Audio “In” jacks on the Sonos Connect. My Overall System has 3 components:Living Room: Play1Living Room: Connect (Model S15, manufactured 05/2019)Living Room: Roam SLConnect menu shows the Line-in is connected.The Line-Out only has a choice for Line-Out Level (I chose “variable”). I’m clearly missing something crucial!Thanks! 

Sur un sonos CONNECT ( modèle indiqué sur l’étiquette au dos de l’appareil  ) à quoi servent les entrées Audio IN et les touches de volume ?What’s the of analog inputs and volume control on a Sonos CONNECT?

Other threads are locked… Firmware update today, removed and added library and my compilations are now correct. I would celebrate but it’s nothing to be proud or happy about after all this time

Hello EveryoneI have a Sonos Five, which is exactly two years old tomorrow.  It has suddenly stopped working.  I have performed factory reset (including with and without ethernet connection to router), the app recognises it and adds it to the S2 app and my system.  It even performs Trueplay.  However, when I try to play music or a radio station through it, I am getting “unable to connect.  Try again later”.   Please does anyone have any advice or tips on anything else to try please?  Thanks for any suggestions.Mike  

Alexa voice control disconnects from Sonos 1 and Beam on an almost daily basis. I have tried reconnecting from the app, resetting each speaker, changing names on Alexa app, but it still keeps happening. I have read there is a bug. Is there an update to stop this happening? Could it be that I have 4g internet connection which might not have constant IP address? 

When I choose the Sonos Radio service from the Sonos app on my IPhone my screen says that my account access has expired and ask me to sign in.I sign in but the items are all greyed out.When I check my account it says it is “Active: Sonos Radio HD”When I click Content Services”, it does not open, but asks me to sign in (again) which does nothing.Any suggestions for how I can access Sonos Radio?Thanks 

Why is the Sonos app the worst app? Hey Sonos. Hire some developers and start from scratch.  I won’t buy any more speakers until you sort this mess out!  

I’ve got Beam(gen1), Sub Mini, x2 Ones surround sound. I noticed the other day that the Sub Mini isn’t as noticeable as it once was - a real noticeable difference in the experience. It’s still working but it doesn’t have the impact it had - it’s gone flat. It’s subtle where it was once impactful and not noticeable where it was once subtle. (I don’t have night sounds enabled) I noticed this morning that my surrounds (two Ones) are not playing music when I play music through the telly - they once played ambient music. I have it sent to ambient sounds and again usually there’s a noticeable ambient sound - now there is nothing. Switched the music playback to full and still nothing. Has anyone else experienced this? I’m not sure what’s happened.  

Hi everyone This is my first time posting for help, so apologize if the answer is somewhere already on here. I haven’t been able to find a solution that works so here I am…. I have a Beam and two One SL's which I used to create surround sound. My One SL's kept losing connection, so I tried to factory reset them with my Beam to try and set up a new system. Now nothing will connect to my WIFI. When setting them up, after it asks me to put in my WIFI password, I enter the correct password and then there's an error to say incorrect password. The error flashes up almost immediately, like it hasn’t even tried to connect. It is definitely the correct password as I copied it from the router. Even when I use an ethernet cable it’s asking for a password. It's not a frequency issue as I have many 2.4ghz products connected to my router. I know it’s not the network as everything use to connect fine to it. Kind of lost what to do as there’s no real help online that I can find, and I waited 50 minute

HiI have 4 x sonos 1 speakers, two wired up as individual and two as a paired stereo and it all works well.I have been offered a pair of play5 and a single play 3 along with a bridge at a reasonable price.My intention is to put these together in the living room a part of my group.Firstly, will this work?Secondly I have noticed the new speakers have an input connection.Does this mean I will able to plug my TV into the new components and put the tv through them for tv sound. As well as being part of my original system?So to conclude, i will have;1: two x sonos 1 as individual units (current).2: two sonos 1 as a paired stereo (current).3: two sonos play 5 & one sonos play 3as a stereo plus centre speaker.Will option 3 work with (A) the current systemWill option 3 take input from my TV, DVD playerI have until Tuesday to make my decisionSo Many thanks in advancePhil

My Sonos beam (gen 2) is wall mounted.  There doesn’t seem to be enough room behind the speaker for the hdmi cable to comfortably make the turn, therefore it kinks.  Any remedies anyone have for this?

J’ai installé le service Radio France sur l’appli Sonos et quand je demande à Sonos “Joue France Inter “ Cela me repond que pour ajouter France Inter il faut que je l’ajoute au Service . Et l’enceinte se met à jouer un bruit blanc très désagréable. Comment éviter que l’enceinte diffuse ce bruit blanc Pourquoi il n’est pas possible d’utiliser Radio France par commande vocale ? Moderator Edit: Google Translate- I installed the Radio France service on the Sonos app and when I ask Sonos “Play France Inter” It tells me that to add France Inter I have to add it to the Service. And the speaker starts playing a very unpleasant white noise. How to prevent the speaker from broadcasting this white noise Why is it not possible to use Radio France by voice command?

As title says, my Playbar powers off after a few seconds. Initially the led light is on then shuts off. This issued began a few years ago but I’m back to trying to fix it. anyone know a fix for this?I’ve tried different cords and outlets. 

I have a Sonos Era 100 and I am trying to get it to receive audio from a bluetooth transmitter (Avantree Oasis B).ie basically the Sonos Era is going to be receiving an external audio source via bluetooth.Can anyone advise if / how this can work?When attempting to pair the devices, I cannot see anything in the Sonos app.Does the Era 100 even support this?My backup solution is to connect another third party bluetooth receiver to the Avantree, then send the signal via aux cable to the Line In on the Sonos Era.

Howdy y’all. I was wondering what the status is for using custom music services on the Android Sonos app? I have been using Airsonic-Advanced for many years now (Subsonic prior). Here is the documentation link if anyone is curious or needs more details on how this works: https://github.com/airsonic-advanced/airsonic-advanced/blob/master/SONOS.mdThis represents 99%+ of what I use my Sonos system for. I can’t seem to make sense of whether or not this is something that is on the roadmap for future fixing? I am assuming this is a result of the android app update a few months ago, since that is when it stopped working. I use this all day every day, so it was easy to notice. I can fully use my Airsonic-Advanced service with the Windows and iPad Sonos apps, so that is how I am currently getting by. Anyway, if anyone has any information that could at least inform me about this, I would be very appreciative of your time and effort. Thanks!