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Boedkeren
Contributor I
January 14, 2025
Answered

error 1000

After todays iOS update suddenly one of my SONOS Play 1 are unable to update. 
 

I tried multiple times, same error. Disconnecting my entire SONOS system and resetting my home network, that didn’t help. 
 

tried to downgrade the speaker to S1, but also here an error occurred. 
 

Troels hardwiring it to the router, same issue. 
 

Any good advice? I’m starting to think there is something wrong with the speaker, but I’m 99% sure it worked this morning before I updated the App. I know for a fact it worked last night. 

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Pools-3015
Pools-3015Answer
Prodigy I
January 14, 2025

Do you have a PC or Mac? If you do, download the respective app from here and use that to update the Play 1. 

Here is what Sonos recommends to solve the issue you are having:

https://support.sonos.com/en-us/article/error-1000-when-updating-sonos

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3 replies

Pools-3015
Pools-3015Answer
Prodigy I
January 14, 2025

Do you have a PC or Mac? If you do, download the respective app from here and use that to update the Play 1. 

Here is what Sonos recommends to solve the issue you are having:

https://support.sonos.com/en-us/article/error-1000-when-updating-sonos

BoedkerenAuthor
Contributor I
January 15, 2025

Hello,

Just tried to update my system trough the Mac application but here I get Error 30 on the same speaker. 

Therefore I'm unable to control my system because of this one speaker making an error. 

So any other good advice? 

Best regards

Kasper

Pools-3015
Pools-3015
Prodigy I
January 15, 2025

Here is the solution to that error:

https://support.sonos.com/en-us/article/error-30-when-updating-sonos

If that does not work, it may be time to call sonos support.

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