Controllers and Music services

Bonjour J'ai installé la nouvelle application sonos sur mon Chromebook acer 433 Elle ne s'ouvre pas Merci d'avance pour votre aide Cordialement  Moderator Note - Translation by Google:Good morningI installed the new sonos app on my acer 433 ChromebookIt doesn't openthank you in advance for your helpSincerely

I updated Sonos. Now the whole system is different. I want to go back to my old version. How.

I can’t believe that a company in today’s time makes an upgrade and it doesn’t work. it is not the 1st time. no alarm, it can’t find my system. I did everything “logout/login, unplug speakers, plug in, … ) suddenly it’s there. Next time i want to play nothing is connected. the few minutes I was able to play, I had no ahaa experience. i am really getting tired spending way too much time on the system

Waited for the new app so I could Trueplay on my iPad 10 which I purchased after my older iPad was no longer supported by Sonos. It’s visible in the new app but when I run through the steps to play tones it simply does not respond. So it seems to be IPad roulette with Sonos at great expense to customers. Surely this would have been tested ???

I can access Amazon as subscribed service but search function unable to access Amazon music  

Hi, I’ve just done the latest Sonos update, and now one speaker plays the selected track, the other one plays an unselected track from a different album. Sonos 1 speakers. Tried turning off and on again, but the unselected track continues to play. It doesn’t show up on the ‘ now playing’ display. Anyone got any suggestions please ?

I can't find the possibility to ad to cue only replace que... I'm trying to que podcasts 

Another bug in the new app affecting local libraries.  When trying to play any album from the local library with a : % or / in the album title, the play button just spins and nothing happens.  Playing them from the new web controller works, as does the 16.1 app, so definitely an issue with the new app. 

Les stations de radiofrance ne semblent plus accessibles dans Sonos radio. Les stations ajoutées aux favoris ne répondent plus et je ne les retrouve plus dans la liste des stations proposées par Sonos.

Hi Sonos.  Please add “About My System” to the new app as this was very helpful in identifying the many Sonos products I have on my network e,g MAC and IP addresses, software builds, etc. 

With the updated APP I’m not able to set or cancek alarm. How do I do it?

Thanks for the new app update   Just wondering where to find the option to play a different song in a different room while browsing/searching. When you click on the ... (3 dots) you no longer have information for the artist / album etc. Also where has the NAS option gone from the services?

It appears that there is no alarm option in the new app. Help center keeps telling me to click alarm in the settings menu but there is no alarm option in the settings menu!!!!!😤

Can't seem to find the fonction on my Android phone. Can someone help ?

With the new app I seem to have lost 10 years of carefully curated playlists. Is this a known thing?Is it possible to downgrade to previous version before this mess of an app was released?

Not a fan of the new app. It's not intuitive. Why would you make me learn how to use the app all over again? So far everything I've tried to do was a bust. I had to push all over the screen to get undesirable results.  I want to listen to my SONOS system now, not read or watch a video about what I've already paid good money. Fix this blunder.

On the update that was pushed out today, it doesn’t seem that I can access the eq by clicking on the volume.  I hope that I’m missing something and I don’t have to go into the settings to make these changes.

Hello! Where is this in the new Sonos app? Thanks in advance

I downloaded tonight the new update of the app Sonos, and I don’t find anymore where I can program the Sonos alarm clock (hour, which room, which music, for how long, etc.)Is anybody can help me ?ThanksPhilippe

This morning I went to change my alarm and realized my app had updated and the alarms are gone, along with other features I really liked using. I logged online to find out everything’s been revoked but I should just use my computer! There’s one problem—I don’t own a computer! So now I’m stuck with a super early alarm (had an appointment this morning) for weeks or months until Sonos fixes the issue 

Dear Sonos team, as obviously a lot of people are not happy with the lack of Alarms and Sleep Timer functionality, would you please role back the default app-store version back to the latest Sonos S2 app-version or do release that one separately. The actual version seems to be not ready for the job!Thank you & Best Regards, Markus. 

When will Sonos bring back the alarm function? Need to know if this is on the way so I can cancel the garbage men coming soon to throw my Sonos system away. 

Is there any structured way of searching and contributing to the discussion on the new apps? I have seen so much feedback on the new software and my reactions so far have been: - yes, this is replicated on my setup (Android, Windows etc) - I can’t replicate this on my setup (for example, I appear to be able to create, manage and delete alarms:  is this (a) a quirk of my setup and genuinely missing from others’ apps or (b) something a few tips on navigating the new interface might help with - have I discovered a new bug (for example, I don’t appear to be able to modify room groups via the Web App.  There’s no “Apply” button like on the Android app so changes don’t get actioned. This community is great at helping each other out but while all reactions and observations to the new software have their own thread (in come cases, many) I can’t contribute.Help us help please! Ian

Wow, I am incredibly sad that I just purchased two Sonos Eras for my husband’s birthday next week just when access to URL stations will no longer be accessible through TuneIn. My husband works from home and listens to an internet station all day on our ancient Play and I thought I’d surprise him by saving up for these two new speakers. But the new Tune In app doesn’t support this :(  

Apple Music was not working shortly before the Sonos app update and still does not work after the update. Support team saying it’s a known issue with the update, which doesn’t seem to explain it not working prior to the update.Any others having this issue? Thanks!