Controllers and Music services

La App non riconosce il sistema Moderator Note - Translation by Google:The App does not recognize the system

NO consigo que SONOS cargue mi biblioteca de música desde un MACHasta hoy todo estaba bien, da un error de no poder acceder a la biblioteca GRACIAS Moderator Note - Translation by Google:I can't get SONOS to load my music library from a MACUntil today everything was fine, it gives an error about not being able to access the library THANK YOU

Hi since the last Sonos update when I access the app on my Oppo A9 2020 mobile I just get a black screen with Sonos written in white and it won't go any further and then crashes really disappointed in this after investigating heavily in the system now having second thoughts about buying an arc and the new 300Any help would be appreciated Many thanks 

Can someone tell me where to find an official up to date list of Iphones that support Trueplay that a SONOS or IOS update has not broken.Also if anyone in the community has an older iphone that trueplay still works on id appreciate it if you could comment your model and IOS version here. FWIW I used to use an iphone 7 but its no longer supported so im forced to buy a new 1. I was bidding on an iphone 12 but was told a Sonos app update broke Trueplay on this device so i backed out. I recently bought in ceiling speakers and kinda pissed of not being able to tune them :(  

The latest app upgrade REDUCED functionality of Deezer. I can no longer play all Top Tracks of an artist consecutively. They will only play one by one. Please can you fix this?

I have 2 Play 3 speakers.How do I add a music older on my computer using MAC OS? When I try to do this it says Sonos was unable to add the folder?Also, when I try to add YouTube Music service it connects and shows up but I can’t see any playlists? It is blank.

I have two iphones.. one I sorrowfully updated to the new app.  The other still has the older S2Is there anyway I can move that app to the other phone?     

app won’t play to my speakers. have reinstalled, logged out and in, etc. I can see and select and adjust volume but when i play music it says it cannot connect. I cannot use the app to play music. worst update ever. 

I recently got an alert on my Sonos desktop (Windows 11) controller that an update is available. I am currently on 16.1. Has anyone out there upgraded beyond this version on their Windows desktop, and is their experience favorable or unfavorable? Is it advisable to upgrade given the disappointment with the iOS and Android upgrades? Thanks

Hey Sonos,Just my 2 cents worth in case you are listening…I was really exciting/optimistic for the release of the new Sonos App!I don’t need to repeat the long list of gripes/problems that I and others are having with the App.I think that you have unfortunately dropped the ball with releasing an App “update?” that is buggy and lacks quite a LOT of the functionality that was included in your “old” S2 App. You probably should have  left the old S2 App available for download until the new App is up to standard and contains a feature set that at least matches what is in your old S2 App.The lack of pre-warning from you regarding the number of missing features in the new app makes me question the level of respect you have for your existing Sonos customer base, which is concerning to me and should also be to you.I personally think that you are betting a LOT on the success of the new products being released later this year. T

Since updating to new Sonos app, I see all of my speakers in the app. When I select and play music, it appears as though all speakers are playing. However, I am getting no sound out of my Move, and very low volume, that cannot be adjusted, out of my Roam And Sonos 1 speakers. I can select and de-select each of the speakers, but it makes no difference. Same result. 

I have encountered the 913 nightmare update, and the following worked for me..W11 laptop - PLAY 1 stereo pairS2 APP Will not recognise any drive or storage other than that which is on “C” and in MUSIC folder.All shares and permissions have to be given for APP to read etc.Save your mp3s all in “C” Music and grant all permissions.  Then add as to Music library as usual            It has worked for meLike so many others I cursed the recent update that removed my library share settings  (913 nightmare).Good luck with this.

Cannot get Sonos to play with new updateit did initially 

Our Sonos products are connected and work through the tv, but we can’t see them in the app. 

Hi,I have the new app through IOS. I can’t play any albums. It just shows error. Can anyone help please?

Depuis 2 jours je n’arrive pas à connecter mes enceintes ERA 300 , j’ai deja ma beam 2 connectée mon sub mais les 2 era impossible.je n’ai pas e probleme de wi fi ou de réseau j’ai essayé sur les 2 réseaux je suis perdu  impossible d’enregister   c’est nul nul et nul  Moderator edit:Google Translate-For 2 days I have not been able to connect my ERA 300 speakers, I already have my beam 2 connected to my sub but the 2 era impossible.I don't have a Wi-Fi or network problem. I tried both networks. I'm lost. unable to record it's rubbish, rubbish and rubbish

Since the new app download, I lost the ability to play different sources in different rooms. It’s all speakers, one source… before update I could play roam in garage with Sirius xm, move in back yard playing Spotify and beam playing movie in den

Impossible d'écouter radio france avec la nouvelle application Sonos sur un Sonos one, me redemande sans cesse de me déconnecter et de me connecter,  quelqu'un(e) sait il(elle) faire?Merci Moderator edit:Google Translate- Impossible to listen to Radio France with the new Sonos application on a Sonos one, keeps asking me to disconnect and connect, does anyone know how to do this?THANKS 

The app stucks on trueplay re-optimization, i moved my components and i need to re-optimize the system 

After Sonos app update, radio stations are not working : Sonos radio, Tune In.

What were you thinking #sonos for releasing that aabsolute abolishment of an app in its current state?? Give me the old app back while you complete your work. Someone should be fired for certain. What idiots! Who made the decision to release that thing? It’s useless for me and many others from the comments I’m seeing. I can’t build a queue? Are you kidding me?  The design seems to be okay so far. It’s much slower. Buggy. Couldn’t connect my mom’s system properly after updating the app. Very disappointed. I hope your approach to hardware design is MUCH different! 

Look out, an update to the new app just dropped. Anyone update yet?If you don’t want this turn off auto updates ASAPIf you are feeling brave or self loathing, update and let us know how good or bad  it is🤣As is typical there are no Release Notes yet. 

He actualizado aplicacion Sonos en Macbookpro y no accedo a la biblioteca musical, cuando intentas acceder a una canción dice que no hay permisos. He eliminado la biblioteca, como indica la pagina de soporte de Sonos pero ahora es imposible volver a crear una, da el mismo mensaje no tiene acceso a la carpeta del ordenador que se estaba utilizando hasta ahora para la biblioteca musical de Sonos.¿pueden ayudarme a solucionar este problema y así poder escuchar las canciones del ordenador a través de mi sistema Sonos? Moderator edit:Google Translate- I have updated the Sonos application on Macbookpro and I cannot access the music library, when you try to access a song it says there are no permissions. I have deleted the library, as indicated on the Sonos support page, but now it is impossible to create one again, it gives the same message you do not have access to the folder on the comput

HI? with new Sonos version , unable to use ERA300 AND I try to resinstall ERA300 AND  not possible to resinstall it thanks for your help

Can somebody tell me please how to add iTunes to the new Sonos S2 app? It is amazing how much time I wasted to figure things out, and even called customer service. Was on hold for 72minutes. Thank you for the help.