Controllers and Music services

My Sonos system won't play music because it is "Unable to play 'song' - connot connect to //[server name] because the server cannot be found." I have just updated my BT Router - I am based in the UK. Any ideas?

I’ve tried adding Rayo to my services on Sonos, to replace Planet Radio. I just get the message saying Check your network connection - if that’s ok try later (paraphrased). My network connection is fine and I can add other services.I have checked my location is Uk in my account. Also did the thing where you choose another country check for updates, change back, check for updates again, restarted, everything.

Hello, If all the speakers are connected in multiroom mode (TV & music), is it possible to play music on just one of them from time to time without disconnecting everything?When I watch TV, sound is played by the speakers, can I playl separately music on the one in the kitchen without disconnecting the multiform settings ? thanks for your help

Does anyone else find editing a song queue a bit painful?Pressing edit I would have would have thought you could tap on the negative symbol on the left and delete as many tracks as you want in one go. But, you can only delete them one at a time. Swiping left also deletes but again one at a time, and also after you have swiped or tapped edit the track reappears in the queue.

Sonos should introduce an “album of the week” to Sonos Radio - one album each week that’s available to stream front to back. The album can be of any genre and from any decade, it just has to be a classic.I’d personally love this feature as I love listening to albums but with music streaming today it can often be difficult to settle on what to listen. It would also be a great way to expand your listening to albums you’d otherwise have never listened to.Could be exclusive to Sonos Radio HD.

I use a perfectly serviceable Apple 5 phone and refuse to change it. Now I cannot configure my large collection of Sonos products because Sonos no longer support this devise.I get that is the case but come on Sonos why are you switching off functionality to old systems??I used to highly recommend Sonos but I’m not so inspired now. 

I won’t repeat what MANY have described in detail and (for years) regarding the Sonos app’s inability to shuffle >500 music service songs. My question is rather straightforward..what is Sonos doing to fix this long-standing issue? And why do Sonos support reps not understand this major software issue and are able to acknowledge it even without a fix? BTW and working in software myself, this feature gap seems something Sonos should prioritize. This is something one shouldn’t encounter with a premium brand. Frankly I’m a bit embarrassed having invested thousands of dollars outfitting my new home with 11 Sonos speakers. 

Long time Sonos user, Play 1’s, Play 5’s. Many years ago had issues, got them sorted out, stayed on S1 when S2 was released. Today when I opened the iOS app, got a “your system hasn’t been updated in 1 year, Sonos will not work until you update the app/system”. The system has been working fine largely because I haven’t installed any updates. Didn’t see anything in the forums, call Sonos Support & was “disconnected” when he was supposedly researching my question. How do I continue to use my Sonos system and the iOS app without being forced to install any updates ? Thanks 

How come YouSee suddenly stopped working in the app and how come you suddenly change my home country in my profile from Denmark where all my speakers are bought, to Netherlands? 

I use PocketCast to listen to podcasts. On the PocketCast app I set playback speed to 2x. But when I connect it to Sonos it only plays back at regular speed. How can I make the Sonos play it back at a faster speed?

I am using Sonos One on a Mac. I make playlists using using Spotify, not Apple. There are two symbols on the Sonos playlist page. One is obviously shuffle; I think the other is repeat. I do not want to do either of these things. I just spent over three hours making a 54-song playlist, and I want it played in order, NOT shuffled.I chose “play, even though it was grayed out (because there was no other choice) instead of the shuffle symbol above my playlist. But when the playlist went into the left-hand column to play, it automatically rearranged all 54 songs. This happens to ALL of my playlists; I have no control over it. But this one I wanted in order. Now it’s all jumbled up.

how do i set up sonos to play my favorites from Spotify?

What really pisses me off about this S1 S2 thing is that it is absolutely possible to make later technology work with the older technology. The new units have more memory and faster processors so can easily deal with the old requirement.I recently purchased a sonos roam, what a load of bollocks to set it up, you need to set up a new system and your old kit won't work. it is so easy for sonos to provide the old functionality on new tech they just want to squeeze their customers. 

Ok - I am new to sonos and am quite confused by groups. My setup: I have a stereo pair in my kitchen, and then an Arc in my living room. I currently have two room choices when I want to play music: “Kitchen” and “TV Room.” I would like to have a third choice: both. I could name this “Downstairs” or “All speakers.” I would like it so that when I press this “room” they all play. I’m very confused why this isn’t an option. When I go to settings, groups is greyed out, and it says it’s not available to me because I have two rooms. But I’m confused becuase I would like a group that includes both rooms. I’ve read online that there should be an “everywhere” group but I cannot find that. When I pull up the groupings, there is no such button. This all seems very illogical to me and I am getting frustrated. Thanks. 

Hi,I am new to the Sonos ecosystem and got my second speaker today. I have an era 300 in my living room and the move in my bedroom. I exclusively use the Spotify app to play music.  What I would like to do:When playing music, I would like to either play in one of the rooms or both at that same time.  The issue I'm facing:when I tried to group the speakers, the option was greyed out and says you need 3+ rooms to do so. I saw in some posts a reference to automatic "everywhere" group, but that is not visible in Spotify. There was a workaround posted on one thread where you can use the three dots option next to the speaker in Spotify and it redirects you to the Sonos app's grouping feature where you can create a group with two speaker. Unfortunately, when you do this, the original single speaker that was visible will be replaced in Spotify with the new group (this means I can no longer only select that speaker). Each time I need to play everywhere I can go through these steps, and undo it

Hey there,where can I find a full list of all the Sonos Radio HD stations, e.g. Sunset Fuzz, Cocktail Hour etc.There used to be a website with all the stations and the option to listen to a preview of the station, apparently it is gone. Thank you! 

I have a problem with playing Music from my Yousee app.it is saying missing access. Have anybody this problem?Rene

Hey Sonos,  I have followed many threads on this topic.   The default volume by source I understand is not feasible with so many variables.  Let’s simply start with a default “start up” volume.   No matter the source it’s reasonable to assume that most handle more volume at night than in the morning.  Every morning I sit down with coffee, ask SVC to play something morningish and get blasted until I ask SVC to turn it down.  Please give us the option when we fire our system up to turn the volume up not down if needed.  

Hi,Over 6 months ago, I posted this thread about this same topic: Trueplay support on iPad Air 4 + other recent devices | Sonos CommunitySince that time, this feature has been listed as “coming soon” but with no further news: Article Detail (sonos.com)Is there an actual ETA? Thanks for any information you can provide. Rant Time:Does over 6 months after the device’s release date qualify as “soon”? What about when the next iPhone model inevitably releases a few months from now? Is that also going to take multiple months or years to be supported as well?It’s already ridiculous that this feature isn’t supported on Android devices to begin with (you can’t do a cross section of the most popular models among customers?), but now it feels like newer Apple devices are also being ignored as well.Better yet, why hasn’t Sonos hasn’t just started shipping a separate pre-calibrated mic that lets anyone do TruePlay tuning without the need for specific third party devices?

Is there a feature to speed up play? This is a useful and common feature on other podcasts and audiobook apps.

Sonos S1 Controller hangs at startup on my Mac.  Wondering if there is a solution that does not involve disabling NordVPN.Here is stack trace, seems to be the same as this Sonos S2 issue that was reported for a different VPN product, Analysis of sampling Sonos S1 Controller (pid 22295) every 1 millisecondProcess: Sonos S1 Controller [22295]Path: /Applications/Sonos S1 Controller.app/Contents/MacOS/Sonos S1 ControllerLoad Address: 0x10f1c5000Identifier: com.sonos.macControllerVersion: 57.14.37030Code Type: X86-64Platform: macOSParent Process: ??? [1]Date/Time: 2023-08-26 12:44:22.693 -0700Launch Time: 2023-08-26 12:43:57.445 -0700OS Version: macOS 11.7.2 (20G1020)Report Version: 7Analysis Tool: /usr/bin/samplePhysical footprint: 96.8MPhysical footprint (peak): 96.8M----Call graph: 7920 Thread_922607 DispatchQueue_1: com.apple.main-thread (serial) + 7920 start (in libdyld.dylib) + 1 [0x7fff2032df3d]

Some providers services such as Tidal provide 24 bit support but Sonos don’t implement it.It appears that currently Sonos only provides 24 bit support for Amazon Music services, when will other suppliers be supported?

How would I play my Chirp audiobooks from iPhone to Sonos? (I only saw an answer regarding non-Apple products.)

I have a lot of Sonos speakers throughout my house, and it would be nice to be able to use a single volume control for all speakers at once. This is not currently practical, because each speaker has its own relative volume profile that depends both on the speaker type and on other factors, such as room size and placement.It would be great to be able to spend some time creating snapshots of various volume settings, so that all the speakers have the same relative volume throughout the house, and then for the Sonos app to create volume curves from those snapshots. I think this could be done pretty easily with just three snapshots, one for low volume, another for medium volume, another for high volume. Then, the app would calculate volume curves for each speaker, at which point you should be able to control the volume for all speakers at once with a single slider/knob/etc, with the relative volume of each speaker remaining consistent at all times.I really can't imagine a scenario where peo

Why does Sonos keep closing this topic? We need a fix for this. Every time I update Sonos Controller 1 it restarts my Windows 10 PC without any warning. After it has done this, the update runs and every thing is fine. It is very irritating and without a prompt about a restart you could lose any unsaved work.