Controllers and Music services

I recently gifted a Play 1 to a friend. She told me that she was not very computer confident,so I installed in for her. She has a new iPhone, but her laptop is old (7 years). I attempted to install the Sonos controller on the laptop (windows XP) I downloaded and installed the Sonos app and attempted to hook up the play 1 speaker. However, the program didn’t “see” the speaker when I hit the stop & + button. I tried several times to no avail. I then tried to install the Sonos app on the iPhone, that took a while but was eventually successful. The app functioned fine. I wanted to give Sonos access to her music library, but her music was only on her laptop. After her iPhone installation, I again tried to install Sonos on her laptop. This time the laptop “found” the speaker immediately. But the music library settings was ‘grayed out’ and I am unable to get access to her music library. I noticed that the laptop did not have iTunes installed, I installed iTunes,

Hi, I am a new customer / Sonos 5 owner... I do not know why you make it so complicated to hook up a direct line into the speaker. Or to use apple play or any other direct app to device functions. The SONOS app sucks. I just want to use the Spotify App, and be able to control the volume of the speakers from my keyboard. Seriously SONOS, the speakers sound great but this whole app thing is totally not necessary or what customers want. Super frustrating experience.

If I make a radio station or playlist a Favourite it stops being available in the alarm choice, what is the way around this?

I updated my Sonos system this morning and now the manage options are greyed out-cannot manage system or library now. I use an Apple computer.

I just purchased the Play:1 to listen to music without turning my TV on. I use a Mac mini as an HTPC for all my media I was hoping this device would be able to use my iTunes library from my iPhone however I soon realized that the music needs to be stored on the iPhone. What good is this if my only choices are to cherry pick songs to store on my Phone for playback or running the risk of using all my phones space to store over 50,000 songs just to use this device. I hope I'm missing something and the community is able to help because at this point the speaker is useless. Sorry if I'm coming off vexed I'm just irritated. I was hoping after hardwiring (ethernet) the speaker I assumed I was able to play from my iTunes iOS app or at best be able to play ALL my music from iTunes without using every bit of space on my phone. The speaker is beautiful and is well made. I want to like it but maybe Bluetooth is the better option. Thank you for help in advance.

On MAC desktop, playing music from Pandora or Amazon (haven't tried other sources) when new tune starts playing a popup with artist and tune name info appears on top of whatever else am working on. It is distracting and often annoying when am doing work. Is there a way to disable or stop this from happening? If not, hope Sonos will consider building-in that option. thanks-

Could you add the abililty to adjust the order of the favorites. As of now the list seems to only be in alaphabetical/numerical order. Thanks,

I have been using my three Sonos Play:1s quite happily now for well over a year, but now I have bought a new Play:1 and when trying to add it, I'm told "Your Sonos controller must be updated before you can add and set up Sonos products". I recall getting an email saying that the latest version of the Sonos Controller would not be compatible with Windows XP, which I'm still using on the machine where the Sonos controller is used. Does this mean that I will be forced to update to a version of the controller that is not compatible with my OS, thus rendering my entire system unusable? Before anyone says it, I am not interested in updating to a newer version of Windows at the moment. It's an enormous amount of work and there is no compelling reason for it. The OS is just background infrastructure in my view, not a toy. It should be meddled with as little as possible.

Hello, Is there a way to automatically clear the queue when you start to play a new song or a new album? I don't always want Sonos to continue playing when my new selected songs or album is finished playing. I thin it would be a great feature.

Hi there, Apologies if this has been covered but I haven't been able to find anything relating to it. I've downloaded the beta that supposedly allows me to access my PLAY 1 directly through my SPOTIFY app on my phone rather than the limited SONOS app. However this option doesn't show when I go to select devices? Is the capability available through iphone or is it limited to certain phone/tablet types? Cheers

Regarding the new beta release which integrates with Spotify Connect... Controlling playback from within Spotify I find it quite long-winded to change the individual volumes of the grouped rooms. To do that I currently need to: (1) From Spotify, click on Devices (2) Click on the room Group "hamburger ..." menu (3) Click on 'Sonos Group Rooms' (which launched Sonos) (4) Click on the icon of the song playing (5) Finally the song menu appears with the combined volume slider (6) Click on slider to get the separate room sliders (7) Change the volume of the required room Am I missing the easier way? Anyway, I'm aware one is limited when developing code from within another's application, so I understand the situation. My suggestion is to at least add the following to speed up the volume setting process ... When clicking on the (see step 3 above), display one mo

My Daughter changed our Deezer Password; when I opened Sonos it wouldn't recognise the Deezer Account, so I decided to uninstall and reinstall Deezer. I couldn't as all of the items under the manage settings bar were greyed out. I read that the best thing to do is to look for and install updates, which I did. However the Manage settings are still greyed out. I am now stuck. Can anyone help me please?

Hi. I have 3 Sonos Play:1 speakers, each located in different rooms around the house. I like to run my system with a 3 speakers/rooms grouped together in Party Mode. This works fine most of the time, but whenever i have a network problem with my Virgin Media UK Superhub Router, the Sonos system fails to start when the Play button is pushed on any of the speakers - i get the dreaded red LED light flashing. It is easy to fix this by going to any of the controller Apps that i have (IOS, Android & Winsows PC) and 're-grouping' the rooms/speakers, then selecting the chosen media to play again (usually a Tune-In radio station). So, my question is, why does the Sonos system 'ungroup' my rooms/speakers whenever my incoming broadband fails or the router is rebooted? I can recreate the problem every time. Thanks for any assistance.

Are there users of SONOS with LINUX (Debian , Ubunto , Mint or others) ? Is it possible to use LINUX with SONOS?

All of a sudden the room settings option in the settings menu has disappeared from my app. I can no longer do any adjusts to my room audio.

I am unable to remove my system from the beta. after I leave the beta program and reinstall the windows controller application, the software update states there is an update to the beta program that needs to be installed.

Does anyone know why the beta update fails to generate the email containing the URL to download the update for the latest build. Sonos don't seem to know.

Hi,trying to leave Private Beta to try Public beta of the new controller, but no way to do so? Help Cheers Daivd

I've followed the directions to leave the beta program, however, all of my Sonos apps are still branded "beta", and I'm constantly being asked to "update" (but updates are rarely available). I'd like to fix this. Diagnostics report #3884834

Just wondered if two people in a house can each play different music on different speakers using different smart phones or devices? Can they each see what the other is playing?

After the last update my mac computer now shows alerts up in the top right of my screen like the low battery type of alert very time Sirius Radio goes to a commercial on, for example, Fox News. The alert box shows the information from the advertiser... which is both irritating and distracting. How can this be turned off?

my wife wants to be able to access her own iTunes library via our Sonos system. Her music is not currently on my iMac with mine, but we want to keep her library separate. Any ideas?

Hi all Have just bought one of these Amazon Echo Dots and have heard that it can connect to sonos via the yonomi app. Anyway have connected Dot to yonomi okay, but for some reason when you go on to discovery to find sonos nothing comes up! Am I doing something wrong?? Hoping that it's just something that I'm not doing correctly. Please help!!!!! Thanks in advance

Hi Guys and dolls, I wonder if any of you has the latest apk file as Ive deleted the email by mistake, many thanks

When you browse your collection and select an artist see albums sorted alphabetically. To me this would be far more logical for these to be sorted by release year (and then alphabetically). Failing making this the default perhaps adding an option of how to sort albums (orhttps://ask.sonos.com/sonos/topics/dynamic_library_views_user_defined_sorting)