Controllers and Music services

This latest version is the worst in a series of updates moving the app away from what made it so fantastic; simplicity and stability! Everything just worked and I felt in total control. Now things seem to happen (or don't happen) unintentionally (kind of like the Spotify App, which I have previously used as a comparison to show how good the Sonos app was). If you decide to stay on this development track, please help me downgrade to any of the previous versions, or I will start looking for something else.

My husband has cancer. As a result he can't hear the TV. We like to watch together. Is there anyway he can listen to the tv using headphones while I listen through the Sonos surround sound? :? Otherwise we need to turn the volume way up and it hurts my ears!

Hi, I have seen similar topics on here regarding this issue but think this one is unique. I received my Play:1 & 3 yesterday and set them up fine. At this point my iPhone 6 was able to adjust the volume using the physical buttons. Later that day I set my girlfriend's iPhone 6 up and realised that my buttons no longer worked. I have reset the app, re-downloaded it, even factory reset both speakers and set it up again. As it stands her phone can control the volume but mine cannot. Is there anyway to resolve this so that both phones can use the physical buttons to control the volume? Thanks in advance for any help.

Hey, I'm new to Sonos in general here--I work in a kitchen and we recently just got a system there. Beforehand, we typically would play various artist radio stations from Spotify through an AUX connection, and would add songs/albums to the queue when we wanted them to play next. Now we're still using Spotify, but through the Sonos App. However, now when we're playing a Spotify station and want to add songs/abums to play next (and have it automatically revert back to that station when those songs/albums added finish I should add), it will just continue playing from the station and ignore we have manually added. We've tried 'Play Next' and 'Add to Queue' and neither work the same way they seemed to when it was just the Spotify app without being filtered though the Sonos app. Hopefully this question computes, and it's a simple thing that we're missing. Anyone know how to do this? Thanks in advance!

I can't update my sonos desktop controller because i've forgotten my password. I've reset the password online but this still doesn't work. tearing my hair out!

Some time ago I updated my iPhone app to the latest version and all works well (except for the white!). It asked me to update my speakers, which I did. Now today I come to update the app on my iPad and its again asking me to update the speakers. Why is this necessary. Weren't they updated the first time? Thanks for any feedback

Hi, I have been runnning a Plex service into my Sonos, all was working great until I rebuilt my Plex server and used a different server name. The old server has been deleted from my Plex account so it just shows one server but my Sonos keeps trying to connect to the old name. I have removed the service and reauthorised but it's still trying to connect to a server that is no longer there. Any ideas how to fix?

I didn't do anything at all and my iPad app is nonfunctional. Tried deleting and reloading, but no use. Sonos still working with iPhone and Mac at least. What just happened, anyway?

I like many hate the new controller in version 8.0 / 8.1 I’ve been trying (without luck) for hours now to get version 7.4 back onto my iPhone & iPad. Does anybody know where I can get the .ipa file for version 7.4? Or can anyone be kind enough to upload it to Dropbox or equivalent? Thanks in advance

I think it will be a great idea if it was possible to "lock" a speaker to a specified volumelevel when it is in a group. I have a speaker in the garden and to prevent trouble with the neighbours when I turn up the music inside I will like the outside speaker to stay on a choosen level but the level on the rest of the speakers can increase 😃

Hi, One thing that is annoying is that there is no way to permanently turn ON the shuffle feature. In other words, no matter which playlist I select, I want it to be in SHUFFLE mode. At the moment, each time I select a playlist, I need to manually select shuffle. Seems obvious to me... some people don't care about the order of the tunes, but would appreciated that there is a good MIX all the time. Not the same tunes in the same order. Thanks

When adding Google Play to my sonos, I choose "I already have an account" and click next. An error appears that said I have an invalid link code. It never asks me for id / password. Any thoughts?

After the latest update, the "Pause All" function doesn't show on the (Android smartphone) controller screen when speakers are grouped.....although "Turning off Sonos" in the Support still refers to using it...!?! What's the correct way to stop all speakers that are grouped together (like when you're leaving your house)?

All options under MANAGE are greyed out since 8.0 update - also the 'my sonos account' and 'forget current sonos system' under HELP, which are not urgent problems at the moment, but how do I update my music library? I'm using a (regularly updated) macbook pro OS X 10.9.5

While using my app on my iphone, I'm having trouble with the screen not reflecting the song/artist I'm listening to. Diagnostic report 7791291

Finding and installing the Sonos APK 7.4 for Android is done and got is this the shortest way out from hell to heaven 🆒 but is there a way to roll back the firmware ?

I used to be able to go back to TV sound after listening to music. Now I can not find that feature. I need to power my Tv on and off to get it to play again. Am I doing something wrong?

Apologies in advance if everyone thinks this is obvious, but it may prove useful to some people. I have realised that the 'rename' facility gives me total control over the order in which my favourite playlists, radio stations etc display. So, for example, I have about 50 Sonos Playlists. I have selected 15 that I play most and added them to the 'My Sonos' Playlists category. Then the eight 'favourite favourite' playlists I have renamed with an asterisk in front of the name, so that these are the ones that appear without my having to tap "See All". I have also put this list at the top of the "My Sonos" screen, as I use Playlists more than radio stations etc I can see other possibilities here for categorising items, but I'm still playing around with this. For the avoidance of doubt, the name change only affects the item in My Sonos, not the original source. I hope that is of some use. All we need now is icons a sensible size.....

Any chance to have a volume knob displayed when touching the volume controls? The progress bar is not suitable for a music/sound application. We need more granular volume controls! Thank you Camillo

The new app is awful. Everything is slower Alexa integration is so disappointing and unreliable to the point of being unusable. I want my old Sonos set up back

I have a Connect tied to a Bose Wave Radio in my bedroom. I run my TV sound though the system via SONOS Line In. I'd like to set an alarm so that the SONOS automatically switches to the Line-In input every day at noon (changing from the news/music I listen to in the morning), so there's sound on my TV when I turn it on without having to change additional settings. Currently, I can't select the Line-In input as an alarm source. If this is too difficult to achieve directly, what about allowing a line-in source to be tied to a SONOS Playlist? I could select that playlist as my alarm source as well.... Thank you.

I am unable to browse my stream in SoundCloud. When I choose the "Stream" option, I get the error message "Unable to browse music" All other SoundCloud options appear to be working fine: "Likes", "Following", etc. I have tried deleting and re-adding the service several times, and it makes no difference.

How do I reset the entire system and re-register each component? I am having issues with my WiFi and just installed a new router and I would like to start fresh again.

Server cannot be found. I am not technically literate. If you're going to tell me to add/subtract do anything with cables, you're going to have to talk to me like I am an imbecile. I cannot understand what Sonos is telling other people to do with the same problem.. Way over my head. Haven't been able to play music for several months on my system. pulling hair out. What does it mean that server cannot be found? How do I play music again? It worked sooo well for so long, and then took a left turn on me. Stop updating things, please, and crashing my system, sonos... Leave good enough alone.

Is there anyway to revert to previous app version for ios? Sonos support please help with this.