Controllers and Music services

All options under MANAGE are greyed out since 8.0 update - also the 'my sonos account' and 'forget current sonos system' under HELP, which are not urgent problems at the moment, but how do I update my music library? I'm using a (regularly updated) macbook pro OS X 10.9.5

While using my app on my iphone, I'm having trouble with the screen not reflecting the song/artist I'm listening to. Diagnostic report 7791291

Finding and installing the Sonos APK 7.4 for Android is done and got is this the shortest way out from hell to heaven 🆒 but is there a way to roll back the firmware ?

I used to be able to go back to TV sound after listening to music. Now I can not find that feature. I need to power my Tv on and off to get it to play again. Am I doing something wrong?

Apologies in advance if everyone thinks this is obvious, but it may prove useful to some people. I have realised that the 'rename' facility gives me total control over the order in which my favourite playlists, radio stations etc display. So, for example, I have about 50 Sonos Playlists. I have selected 15 that I play most and added them to the 'My Sonos' Playlists category. Then the eight 'favourite favourite' playlists I have renamed with an asterisk in front of the name, so that these are the ones that appear without my having to tap "See All". I have also put this list at the top of the "My Sonos" screen, as I use Playlists more than radio stations etc I can see other possibilities here for categorising items, but I'm still playing around with this. For the avoidance of doubt, the name change only affects the item in My Sonos, not the original source. I hope that is of some use. All we need now is icons a sensible size.....

Any chance to have a volume knob displayed when touching the volume controls? The progress bar is not suitable for a music/sound application. We need more granular volume controls! Thank you Camillo

The new app is awful. Everything is slower Alexa integration is so disappointing and unreliable to the point of being unusable. I want my old Sonos set up back

I have a Connect tied to a Bose Wave Radio in my bedroom. I run my TV sound though the system via SONOS Line In. I'd like to set an alarm so that the SONOS automatically switches to the Line-In input every day at noon (changing from the news/music I listen to in the morning), so there's sound on my TV when I turn it on without having to change additional settings. Currently, I can't select the Line-In input as an alarm source. If this is too difficult to achieve directly, what about allowing a line-in source to be tied to a SONOS Playlist? I could select that playlist as my alarm source as well.... Thank you.

I am unable to browse my stream in SoundCloud. When I choose the "Stream" option, I get the error message "Unable to browse music" All other SoundCloud options appear to be working fine: "Likes", "Following", etc. I have tried deleting and re-adding the service several times, and it makes no difference.

How do I reset the entire system and re-register each component? I am having issues with my WiFi and just installed a new router and I would like to start fresh again.

Server cannot be found. I am not technically literate. If you're going to tell me to add/subtract do anything with cables, you're going to have to talk to me like I am an imbecile. I cannot understand what Sonos is telling other people to do with the same problem.. Way over my head. Haven't been able to play music for several months on my system. pulling hair out. What does it mean that server cannot be found? How do I play music again? It worked sooo well for so long, and then took a left turn on me. Stop updating things, please, and crashing my system, sonos... Leave good enough alone.

Is there anyway to revert to previous app version for ios? Sonos support please help with this.

Ive added a room and synced a speaker by mistake to it, how do i remove the rouge room ?

Is the sonos app compatible with Windows10 phone?

My Sony TV does not have a Sonos App and it can be a problem using our phone app (our 1 phone is not always "home"). Is there any way to work around this, perhaps by downloading the app to a USB stick and connecting the USB stick to the TV? Probably a stupid idea!

Sadly SONOS have enough on trying to get the buggy voice integration software stable and addressing users being disappointed and underwhelmed by the lack of functionality. The competition are almost upon them.... From CNET this morning... Sonos executives must be looking at vast tech companies making smart speakers and resisting the urge to hum a dirge. Amazon launched its latest Echos last week. Google on Wednesday presented its new Homes -- including a charmingly unattractive Max that claims to offer quite a boom. Then there's Apple, whose music-based HomePod comes to market in Common sense would be to heed the adverse feedback on the new app and revert to the old version, which had few issues being raised. Or at least give the user the choice. I know that 'Sonos knows best' is value often perceived by customers but carrying on regardless over this issue could be huge distraction and add to what must be a worrying time for the company. Show some courage Sono

Since the last update rolled out a few days ago the Sonos app on my phone is taking forever and a day to launch. I timed it this afternoon, the black "Sonos" screen was there for four and a half minutes before the app finally came up. This has been the case every time I've tried to open the app to turn my system on or off or change the station. Needless to say, it is tiresome. Once the app appeared all was good. Is this problem unique to me? What might it be thinking about while it's sitting there? Any suggestions beyond the obvious of power cycling everything? (didn't help) The app on my Mac comes up as fast as usual. All systems are running the most recent versions of software, as of this morning.

Hi, I'm relatively new to Sonos and have my computer running the Sonos app, streaming out to speakers via WIFI. My issue is that I want to add my MP3 collection to Sonos, all guides tell me to use the Manage menu but almost all options there are greyed out. The settings screen only shows date & time options. By searching these forums the standard reply seem to be a version mismatch between the Sonos app and hardware. How can I fix this? The version of my Sonos app is 8.0 -- what can I do to make sure that the versions are correct and I can access all settings? It's not like I can update my speakers or what is going on? This is fairly urgent so any feedback is greatly appreciated. Best wishes Wim

what are the steps to follow to make playlists ?

I've downloaded version 6.4 of the app. What a mistake. To anyone who is about to do it, DON'T DO IT IF YOU LIKE YOUR QUEUE. Sonos please put it back how it was. This new app is so awful I am considering selling my entire Sonos rig (6 pieces!) and walking away from you, after what was until this week, many happy years. Touching on a track because I want to play it, or add it to the queue (the queue that I DID WANT), does not mean I want to delete the whole queue and replace it with the entire album (which I DON'T WANT) which the newly added track comes from. If I wanted to delete my queue, I would delete it. If I wanted to add the whole album, I would add it using the play all function. You've just taken something intuitive and user friendly which worked so well and turned it into a worse than hateful mess. PLEASE UNDO THIS AWFUL, HORRIBLE CHANGE.

I know you guys are working on an Amazon Echo voice based interface so I figured I would add a suggestion. The new Echo Show is impressive and adds screen functionality that could give users a visual into their Sonos whole home system that would surpass the latest Apple offering. I strongly suggest that your development team look into an Echo Show based controller also. The new Amazon device like Sonos is a game changer. Keep up the great work!

Have turned two separate rooms into one. How do I remove two play one’s which were in one room and add them to a playbar and two other play one’s in the now one room?

When using the SONOS app on a Chromebook, it will start playing a song successfully. But when the next song begins, the new song never appears in the GUI. It still shows the old song. It also eventually stops responding to stop requests. It seems to lose communication with the speakers until I forcibly stop the app and restart it.

Not only is it less intuitive and a HORRIBLE white (see other threads but really, what were they thinking?), but the advanced settings appear to have been removed from the new app. This means I can no longer connect my Android tablet to Sonosnet - unless someone can point me in the right direction?

A poll to see who prefers the older or the newer software version. Opinion seems very strong. EDIT: I can't edit but would like POLL: In front of the thread title.