Sonos was unable to add the music folder. Reason: Unable to add the shared folder "\\COMPUTER\Music" to your music library (1002).
I have installed the Sonos Controller app on my Windows 7 computer, but when I attempt to add my Music folder I get the following error: Sonos was unable to add the music folder Reason: Unable to add the shared folder "\\Computer\Music" to your music library (1002). I have tried connecting to other shares without success.
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My was fine up until 2 days ago and i now get the same error( Unable to add the shared folder "\\Computer\Music" to your music library (1002). followed most of the advise on here and nothing.
dbradley494: In most cases where there are troubles with Music Libraries not being able to be added, I recommend that you give our technicians a call if possible. It is significantly easier to walk through your computer over the phone during a remote screen share session. Our contact information can be found here.
Was there an answer to this problem? I'm experiencing the same issues and have no idea how to fix it.
https://www.sonos.com/contact has links for their 24/7 twitter.
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