Controllers and Music services

Updated to the S2 software and now when I look at my groups, my everywhere option is Missing (Sonos software fixable issue).I already see that we are getting no help from YouTube Music on entire "Artist" library NOT showing, and Sonos surprisingly not fixing the Alphabetical order issue  for Artists from Music on Device? Come on Sonos... I've spent $1000s on myself and gifts, plus gotten folks to convert. Need you to fix these items, don't want to demo with disclosure of frustrating issues. I used to have none when Google Music was an option... It properly managed both conditions.   

As of today, I cannot use my Play 3 speakers with my Sonos S1 app, only my Play 5 gen 1 speaker. Previously, i.e. yesterday, I could combine all in party mode. Does anyone else have this problem? Has Sonos started prevening full functionality of theS1 app inorder to force customers to upgrade?

Is there a way to lock the volumes when grouping speakers so that they raise and lower proportionately?  I have several Sonos One’s throughout our house and I set them at different levels so that I can raise and lower them together proportionately, however, every time I open the app again for the day, they are all back to equal levels.  I have them balanced on purpose and I’d like to keep it that way. 

I have updated music index and nothing.  How can I update my imported playlists from my ITunes music library?  I can’t seem to figure it out.  Help me Obi-Wan, you’re my only hope….   Thanks

Play & pause buttons on individual rooms would be really useful when wanting to shut down various streams, rather than having to open each one.  (And global buttons at the top, for when leaving the house, for example)

I bought the latest IPad only to tune my Sonos and still waiting for the update so I can use trueplay. Any idea when this will be released???

I’ve had Sonos for many years and use it all the time.  I have a large system.  I would like to find a way to block the incessant messages to upgrade to the S2 system. I don’t want to spend the money on the new equipment, and I don’t want to run both S1 and S2 as separate systems.  Is there a way to block the messages?   They are annoying to say the least, and I’m not interested.

Just subscribed to Free Trial, so 30 days remain for this to work out or then it gets cancelled. I get ads - infuriating, on all stations, and I can’t skip tracks so maybe I don’t really have HD sound either.Read some threads, re-booted all Sonos components, just upgraded to S2, in the app it says Free Subscription activated.  What’s up with that?H

It’d be great if there was a ‘Shuffle Albums’ play option for Music Libraries.  Apple Music (iTunes, not the service) has this and is it is a great way to re-explore your library.

My S1 controller on my android phone has, up to a day or two ago, controled all devices on my system, some “legacy” S1 devices and others newer S2 devices.  I presume an update has occured and as a result all the S2 devices have dropped off my system.  I have tried resetting the S2 devices but they remain unseen by my S1 controller.  Quite apart from the irritation and time wasted  I am appalled by the plan, by Sonos,  to effectively cause perfectly functioning devices to become obsolete.  This can only have a commercial motive, ie to rip off and treat their customers as cash cows.  If I cannot get a solution to this nonsense I will never buy another sonos device ever again and will council any of my well heeled friends to avoid this company with a seriously problematic business model.If any sonos advisor would like to contact me and talk me through a solution...and it all works when he finishes the call then I may be tempted to rivise this view 

My Speakers are kicking on all by themselves without anyone prompting from anyone in the home playing them.  It appears as if it is being triggered from a Spotify list being played elsewhere (not on wifi at home).  Is there anywhere this can be changed/addressed/modified?It’s as if the speakers are turning on by themselves every day.

Hi All I know theres alot of chat about direct access via the bbc sounds app.  I have a samsung tv connected to my sonos system using the optic cable.  I play the app on my samsung pad and then mirror the pad on the tv which then plays BBC sounds through the sonos system. It works Pretty poor that for such an expensive sound system that we have to go around the houses to just get a sound out of it, when it is so easy to do on a cheap alternitive system that can be had for half the price. If BBC doesn't want to join with sonos then there must be a big reason for this that sonos aren't letting on about ie money/security/    

small bug but bloody annoying, the sonos app does not appear if you try and search for it in the iOS search menu (pull down on home screen)No matter what i type, s2, sonos, the sonos app just doesn't appear.i use this shortcut to get around my iphone so be great if this was working again, it certainly used to be in previous releases.  

I recently purchased a Sonos 1 and downloaded the Sonos app onto my Android phone.  I am having a hard time creating and saving a new playlist and need detailed steps to do this.  I had (thought I) created one playlist, then tried creating a second, which did not work.  Then when I tried going back to my original playlist it disappeared and I now do not have any playlists. Is their anyway of importing my playlists from my Android phone?

I control my Sonos entirely from my iphone.  I almost always search for an Artist and never play any radio stations on Sonos.  Yet, every single time i pick up the phone to look at Sonos, it defaults to Stations on the menu.  So very annoying.  Anyone have the same experience and any idea how to stop it?

You can see what’s playing right now …  but what if somebody asks you what was that cool track you were playing 3 songs ago.  A lot of radio stations have a play list that lists time and details on what was playing at any time during the day.  Doesn’t look like that exists for Sonos operated stations, perhaps it should?!H

Hi Sonos CommunityI have a Sonos Arc and I tried to integrate Deezer account in services. I just don’t see Deezer available within the app. Any ideas.I live in Japan and Deezer is available in Japan. CheersARIESBABU

Just absolutely useless despite a million updates which never improve anything.. One second everything find. Next.. Unable to find your sonos system.. 50% of time.. Quit the app 5 times and relaunch and its fixed.. 50% of the time have to reset the app.. Close it. Connect to existing system and Voila.. Wow now you can see it.. Is this the Apple way of forcing you to upgrade products by just giving up support for older items? Ever since the split between s1 and s2 this has been a terrible experience for me

I just ordered Sonos HD (the new service) so that I could get rid of the commercials in the middle of the music. Now that I’m subscribed and paying for the service I still hear “you are listening to _____ on Sonos radio” announcement every once in a while. Those announcements are precisely the stuff that I’m paying to get rid of. Am I doing something wrong?If I have guests over to the house the last thing I want is for the music playing to be interrupted for Sonos to promote themselves. If this is a thing that I can’t change I’ll be canceling the service immediately. Is there a way to get rid of them? Thanks!

Can you please stop asking me to try Sonos radio in the app?!?!? If I press X I am NOT interested so why does it keep reappearing inside the app!!!!!

So, out of the blue, the Artist listing on my android device is now not in alphabetical order, it is extremely annoying and if anyone has any idea how to fix this i would be very appreciative.

Hello everyone, I am having an issue that I believe is related to an iphone. My wife's iphone 8 was working fine with our Sonos network until it decided to not work. The app and said there were no Sonos items on the network. At that point I uninstalled the app, restarted the phone, restarted the router, power cycled speakers, etc.So now we cant even login in the app on one of our devices because it cant see any Sonos devices on the network.My iphone 8 plus is still able to connect, and my daughters iphone 7 both connect fine, we can see all the speaks, connect and link them together in a group.All iphones are running ios 14.3, and the Sonos apps have all been updated to current. The ios sonos app we are using is Sonos 12.2.2the router is a Google Nest mesh network. The Google Home app is version 2.32.11 no idea about hardware version or whatnot. Anyone have a problem aimilar to this?    

I’m trying to setup an alarm with a Sonos Radio station, but thats next to impossible. There is no search for radio stations in the alarm setup, nor is the Sonos favorites list available. How the heck do I find my station among the thousands of stations? Give it a try: try set up an alarm with egoFM. egoFM is available at Sonos Radio, but I couldn’t manage!

I upgraded my Sonos system to S2 a few weeks ago.  I have one Sonos Beam and two Sonos Play:1 speakers.  A complicating factor is that I also switched to a new router a couple of weeks prior to the update, but the system seemed to be working well prior to the software upgrade to S2.   Since the upgrade to S2, the connectivity to my speakers over the Sonos Mac OS X app has been very shoddy.  On many occcasions, one or more speakers will not appear on the menu.  Sometimes I will see the speaker on the menu, but when I attempt to play music I have difficulty getting a song to start.  There are some occasions when the system seems to work, but it seems sporadic. Additionally, my ability to use my Sonos speakers directly from the Spotify application has essentially ceased.   Please help!

Maybe this is addressed somewhere else, but I would love the ability to change the bit rate of the stream in Sonos.For example when I stream Tidal through Sonos it is FLAC ~1000kbs. This is great when I want to listen to the music in my living room on a high-quality stereo set up. But when I’m just chilling around the house or cooking dinner, I don’t need this high bit rate stream, I would much rather use some thing at 256 or 320 KBPS. I know I can do this using airplay, but I prefer to use Spotify, or Tidal connect.  As it stands now, Sonos always takes the maximum quality stream.I have multiple teens streaming music in my house all the time, and we have a data cap with our Internet service provider. Would love the option of being able to use a lower bandwith stream for less critical listening and a higher quality stream when listening on hifi equipment. This will also be an issue when Spotify rolls out it’s high definition music option later this year.  What do you think, seems like