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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,060 Topics
  • 13,224 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2060 Topics
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JblasherContributor I
posted in Advanced setups
Sonos Port connection to turntable

I currently am using my Sonos Port to stream music.  Connection is rca cables from Line Out jacks on the PORT to preamp into the Tuner input jacks.  When I need to stream music I set my preamp to TUNER and use the Sonos 2 app and select my service (Pandora) from the opening list of options.   I have a Planer 2 turntable without a preamp and was hoping to simply use the Sonos Port Line In jacks for the turn table but that does not work.  If I connect the turn table directly to my preamp first, as suggested by Sonos staff,  I have to switch the output to TURN TABLE on my preamp, which effectively bypasses the Sonos Port functionality.  This seems like a death spiral to me.  Can anyone help?

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K
2 years ago
Dogdad
DogdadHeadliner III
posted in Advanced setups
Netgear Nighthawk router Smart Connect option.

 Curious if you use a Netgear Nighthawk router, do you use and have the Smart Connect option turned on? 

2061
J
2 years ago
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quharinhoContributor I
posted in Advanced setups
Sonos, Unifi, VLANs, and RSTP still not working

I started using Ubiquiti Unifi Network Products (1xRouter, 1xSwitch, 2xAccess Points) in my Environment for Security reasons the Sonos Products were moved to a separate VLAN (IoT), since then I have problems controlling the Equipment.My Sonos system is working well and reliably in a VLAN (IoT) when the Controller (Android or Windows) is one the same LAN (IoT).When I move my controller devices to the Main LAN, then for the most of the time the Sonos cannot be controlled from the main LAN via Android or Windows. It works one some devices and not on others.At the moment I am controling the speakers with temporarily moving to IOT network to control SONOS, but that will get old quick. I shouldn’t have to redo my entire firewall config, and risk security, just to make these devices work. There are some strange Problems when the controller is on the Main LAN, see below:It works on:-Android OnePlus 10 device (latest versions of Android and Controller App)It does NOT work on:-Android Google Pix

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Smilja
2 years ago
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mwm55755Contributor I
asked in Advanced setups
Can you connect PC + HD Fury Arcan + Sonos Beam no TV

Not sure of this has been asked already.My set up Sonos Beam Gen 2, Sub Gen 3 and pair of One SLPC Windows 11 - Ultrawide monitor. I want to connect my RTX 3090 GPU HDMI to HD Fury Arcana HDMI 2.1 HDMI-in and the Sonos Beam Gen 2 to EARC-out, but not connect the other HDMI-out to any display as I will be using the display port from my GPU connected directly to an ultra wide monitor. Will the sonos beam work in this set up without a display by using a Nvidia control panel to select HDMI audio only My goal is to be able to play games in Dolby Atmos with Dolby Access software from the Microsoft Store. 

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Airgetlam
2 years ago
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djm techContributor I
asked in Advanced setups
Sonos Outputting a Signal 2 Minutes After Mute/Stop

Working with a large system consisting of 16 x Sonos Ports feeding a Symetrix Audio System with automatic signal sensing, whereby the Symetrix switches over to Sonos when it detects a signal coming out of the phono output. Has worked perfectly fine for the last 18 months then started playing up around the end of September.Managed to properly troubleshoot today and worked out that the Sonos is outputting a momentary signal exactly two minutes after the Port is paused/stopped but I’m also suspicious that it’s sending out this same signal at other random times as the client has reported the Symetrix switching sporadically for the last 5 weeks. Have a feeling this is down to the Idle/Eco mode  that was advertised as being rolled out on all Sonos products in 2022 but just wondering why it outputs a signal when going into idle mode and if there’s any way around this?From other posts I’m led to believe that it isn’t possible to disable Idle Mode so wondering how I’m going to fix this without

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D
2 years ago
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remydrmContributor I
asked in Advanced setups
Connecting: ARC and AMP (w/ 4 in-ceiling rear speakers)

Need some clarity. Setting up a new TV and Sonos system. ARC soundbar + AMP driving 4 in-ceiling speakers (setup as pairs of L/R rears)How do I connect these without a router? The ARC is going to the eHDMI input on the TV. How do I connect the AMP? Can that go to the Optical input on the TV using the Sonos HDMI to Optical converter?

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Airgetlam
2 years ago
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djcooleyContributor I
asked in Advanced setups
HDMI over ethernet with ARC support

Can anyone recommend a good HDMI Arc over Ethernet extender?I want to go from the TV to the Sonos Amp via Ethernet and have it work well. It looks like alot of the HDMI extenders don’t support ARC.

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Corry P
2 years ago
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timetorockContributor I
asked in Advanced setups
Sonos Arc and Sonos Beam on Eero Mesh

Hello Sonos Community!I’m reaching out as I’m having a tough time setting up the Sonos system in my house. Here is my setup:WiFi Network: Eero Mesh (version 6.11) setup with one Router downstairs and one identical Router upstairs under a Single network name.Sonos system:Downstairs: Sonos Beam Gen2 + 1 Sonos SL speaker which is wired to Eeros router and accessible on the Sonos S2 app Upstairs: Sonos Arc + 1 Sub + 2 Speakers upstairs which is not wired, but connected over WiFi to the Eero WiFi network. Here is the issues (using the current S2 app)When I’m downstairs, I can see the Beam + SL speaker. When I go upstairs, I need to disconnect WiFi and connect to nearest Eero router where it shows the Upstairs setup alone. Now when I come down, whatever I do I can not access the Beam + SL Speaker. I end up reseting and adding them all again.Very frustrating experience of using Sonos on Eero. I’ve googled enough and checked forums. I must be doing something silly in my Eero setup or Sonos set

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2 years ago
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PaulodinhoContributor I
asked in Advanced setups
connect play 5 gen 2 to LG TV

Hi all! I would like to know how I can connect my play 5 speakers to my new LG TV wirelessly. I am prepared to buy whatever other equipment I need to make this possible but I dont what would be the best option… does anyone know? I could buy a playbar and just use that, but I would like to find a way to get proper stereo and use the speakers I currently own. Line in is not an option due to the room setup. Thanks for the help!

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B
2 years ago
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t999Trending Lyricist I
asked in Advanced setups
Ethernet downlink question

Hi,I have a sonos S1 system using a bridge and Sonosnet.In my kitchen I have a Hive heating box plugged into the ethernet on my Sonos Play 5 using the network bridging facility.Will this continue to work if I move away from Sonosnet and use WIFI instead? Thanks!

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buzz
2 years ago
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JwindContributor I
posted in Advanced setups
CXA 81 to Sonos?

Hi all.  I’m moving into a new home and id like to keep my existing setup (turntable to preamp to CXA81) and add a sonos system to it.  My thought was adding a Sonos amp connected to the preamp out of the CXA81.  That would theoretically allow me to play my existing system as is or purchase sonos speakers to stream throughout my house.  Am I correct here?  Thanks in advance.

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J
2 years ago
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miklenContributor I
posted in Advanced setups
Troubleshooting: Wired Sonos causes disconnects for all wired devices in network

Hello,I have a network setup, where I have a Zyxel modem connected to the ISP, with 2 WiFi APs connected in LAN ports, and an ethernet switch connected to a LAN port directly in the modem as well. The ethernet switch connects the rest of the wired devices in the house. When I wire my Sonos Beam, it creates the SonosNet mesh and the rest of the speakers connects to this, everything looks fine. After the Sonos has been connected and everything is set up, random disconnects starts happening on my network. Every device connected through the switch loses connectivity to the modem. The devices connected through the switch still has connectivity between them, but the modem seems to have dropped off the network. The WiFi APs are still online with connection to the internet though, so I know the modem is still online. And the switch is working since the devices connected can still ping other devices on the IP they had before the modem dropped. When I remove the ethernet cable from the Sonos Bea

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2 years ago
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LinardContributor I
asked in Advanced setups
How to connect to BGW210 ATT router

I am having issue connecting my Sonos One to my new router wifi. Anyone can share how to fix the issue?

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Ken_Griffiths
2 years ago
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John160Avid Contributor I
asked in Advanced setups
How to get iTunes playlists to show in Music Library on NAS

Hi,  I use Synology Drive to mirror my MacBook music folder on my NAS - this folder includes both /iTunes Media/Music where all my music is stored and Previous iTunes Libraries/Custom Music Library.musiclibrary (where I think playlists, ratings etc are stored).I can access the music fine through the Sonos app, but the playlists don’t show up. Does anyone have suggestions on how to get them to show up?

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Ken_Griffiths
2 years ago
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JacomanuContributor I
asked in Advanced setups
dolby atmos non funziona

Salve, ho un oled Lg serie C con porta Hdmi Earc,collegato alla soundbar Beam 2 piu 2 sonos one sl se guardo ad esempio netflix compare il logo dolby Vision e dolby Atmos ma nell’app sonos S2 mi dice che sta trasmettendo in Dolby Multi chanel 5.1 perche???grazie

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G
2 years ago
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wolvesphilTrending Lyricist I
asked in Advanced setups
Help on improving my home setup - (Omada wifi / another boost?)

I have recently changed our home Wifi to TP Link Omada as our existing Wifi didnt reach around the home, I am planning on adding some managed switches too which I think will help with our sonos setup in the long run. I currently have a number of devices hard wired (wifi off), a boost and some on wifi (should be sonosnet) We have had performance issues on and off over the years and hard wiring some of the sonos appears to have fixed it, the office and nursery speakers are hard wired as they are the furthest from the Boost. Would an additional boost help? Since changed to Omada APs, our devices connected by WiFi arent able to play anything, the wired devices are still functioning, these are currently connected to dumb switches. Our network matrix is as below:  Any advice, suggestions are appreciated. I plan to move the location of the boost again as a first port of call. Does anyone use TP Link Omada and know the best settings to use?

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2 years ago
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mkindnessContributor II
asked in Advanced setups
Upgrade to S2 App WITHOUT Permission

Dear Sonos, I have just spent an entire day downgrading all my speakers back to the S1 App because one of my son’s friends attempted to play music with the S2 App. How can you allow someone to upgrade my entire system WITHOUT my permission and render it completely 🤬 useless??!!!!!

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106rallye
2 years ago
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DrEHFContributor I
asked in Advanced setups
Sub "disappears" after being connecting to a room

I have a large Sonos S2 installation (22 Amps, several beams, arc, etc).  I have an original Sub that was part of a room that has an Arc, and two Ones for LS and RS. It has worked flawlessly for a long time.  I recently bought a Sub Mini, and used it to replace the Sub.  I’ve been trying to connect the (original) Sub to a different room comprised of two Amps (one for the front speakers, and one for the surrounds).  I’ve gotten it to connect, but then it seems to disappear from the system.  (ie the room shows up as (LS+RS+?) in the System list and the Sub no longer shows up in “About my system”.   If I then power cycle the Sub, it still doesn’t show up. I’ve then done a factory reset on the Sub, and added it back to my system, but again it disappears after being connected to the room. I should perhaps add that It is hit or miss on adding the Sub to the room (I think what’s happening is it gets added, but immediately disappears). Everything appears to be running the latest and greatest s

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ratty
2 years ago
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rcwollContributor I
asked in Advanced setups
Old Bridge/Connect Amp (S1 only) - can I add a new Sonos Arc (must be S2) in my home?

I have to run S1 to control my old Bridge and Connect: Amp.I want to add a Sonos Arc for my TV, which must run on S2.I tried to set this up on my phone but could not.What am I missing? Why didn’t they just make a remote for the Arc?  Maybe that too retro-old timey but it works and can be set up without a Sonos PhD. 

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buzz
2 years ago
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NelsonmessageContributor I
asked in Advanced setups
lovesac stealthtech

Does Sonos integrate with Lovesac StealthTech?

21282
Ken_Griffiths
2 years ago
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AlexmaskContributor I
posted in Advanced setups
Connect Sonos Move and Beam to a Tv

Hi everyone ! I had trouble to find a way to connect my sonos beam and move to my tv. After a few tries I found that having the sonos beam connected by hdmi to the tv and the sonos move connected by wifi you could have them both working together for movies etc by using the app Sonos.  It helps sync both speaker even if they aren’t connected the same way. Hope it helps you !

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Ken_Griffiths
2 years ago
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KatuloContributor I
asked in Advanced setups
¿Is HDMI port (normal) or HDMI MHL port compatible with Beam (gen 2)?

I have a projector Optoma projector with HDMI and HDMI MHL outputs for image and sound. Talking with the Sonos Commercial area, the didn’t recommend me to buy the Beam (Gen 2) because if I don’t have a device (TV or Projector) with ARC output, I can have problems with the synchronisation of the sound and the image. ¿is there any solution? ¿is this a real problem, or the appreciation would be minimal?. Thank you. Regards, Enrique inputs and outputs Optoma 

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Airgetlam
2 years ago
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jmt9264Contributor I
posted in Advanced setups
Help with Setup

Hi there, My office moved into a building recently that has a huge projector screen and a projector.  We are able to project visuals from any laptop via a cord that connects the laptop to the projector’s HDMI-in port.The office also has a set of four Sonos One (or One SL, not too sure of the difference) that we have set up wirelessly in each corner of the room.  Our goal would be to get the sound from the laptops/projector to the speakers.  The projector has an audio-out port via auxiliary, and the office also has a Sonos Amp.  So we bought an aux to RCA cable - goes from the projector’s audio-out port to the amp’s RCA audio-in port in hopes the amp would send the sound coming from the projector to the speakers.Ideally, I thought this would work logistically.  After messing around a bit, I was able to get it to work, but the sound would only go through ¼ of our speakers and there was about a 3-5 second delay from the video on the projector and the sound from the one speaker.Can anyone

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J
2 years ago
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ToruContributor I
asked in Advanced setups
Sonos Radio blir brutt ved oppstart av laptop

Hei, Jeg kjører Sonos Trådløst over WiFi 2, 4 Ghz som “Teknsik nett” - med andre smart Home produkter. Laptop kjøres normalt i eget WiFi nett til ordinære klienter - 5 Ghz. Det benyttes to Asus routere satt opp med AiMech, RT-AX86U - versjon: 3.0.0.4.388_20566. Teknisk nett på 2,4 Ghz kjører kun fra den ene Asus-routeren som er plassert i kjeller.Det er god dekning for alle Sonosprodukter - 12 totalt - ikke noe lag eller problem med lyd, men:Om jeg er på soverom i 2. etg. kjøkken i 1. etg, stue i 1. etg. og lytter til Sonosradio stopper denne opp i rundt 10 sekunder når jeg starter opp min laptop (5 Ghz) og så fortsetter den som normalt… Lytter jeg på musikk via Spotify har jeg ikke dette problemet. Velger jeg å benytte 2,4 Ghz på pcen har jeg heller ikke dette problemet - kobler altså til samme tekniske nettverk som Sonos benytter.Hva kan gjøres for å finne ut av årsaken til denne “pausen” under oppstart av pcen? Litt irriterende kan man si.. Jeg bruker Sonosradio - P4 Radio hele Norg

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Corry P
2 years ago
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MevsContributor I
asked in Advanced setups
IP Addresses

I have an Arc, 2xOne speakers & sub which havent been working for a while now. Im waiting for a long ethernet cable to arrive so that i can try and use that to connect to arc and see if it works. Ive spent about 200 million hours on the phone with sonos support and cant get this working.  I have an Orbi router that came with my new ISP.  When i log into the router it seems as though the Sonos system has got a 10.10… IP address and the rest of devices connected have 192.168…. Sonos support seems to think this is causing the issues as the speakers cant communicate and are therefore not showing on the app. But they dont have a solution as to how to fix it. Can anyone help?

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Corry P
2 years ago
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