Sonos Ray scartch on computer

5 replies
211 views

Hello !
I recently bought a Sonos Ray to remove my bulky pc speakers.
The Sonos Ray works... but randomly:
Sometimes, after 5 minutes (sometimes 2 hours), the sound will start to scratch which forces me to change the audio source and then put it back.
The speaker is up to date, my computer too, Windows, the Bios too.
I also tried to change the optical cable but the problem is still there.
If ever, my motherboard is a MSI Z590 Torpedo and I'm under Windows 10.
Have others already had this problem?

Thanks 🙏

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

A

Artie7Answer

Contributor I

I finally found this : https://forum-en.msi.com/index.php?threads/solved-bug-optical-audio-blasting-static.362096/page-3

Atm, the problem is solved so I keep my fingers crossed, thanks !

A

Artie7Author

Contributor I

Anyone ?
It could save my desks’ setup 😭

buzz

Grand Maestro

I briefly checked the MSI Community and there are complaints about and some solutions for audio issues.

A

Artie7Author

Contributor I

Hey !

Thanks for the answer !
Do u have a direct link about it please ? 🙏

buzz

Grand Maestro

Unfortunately, no. You’ll need to go to the MSI community and search for “audio”. Maybe this link will help. While you are on the MSI site, you may find a driver update that helps.

A

Artie7AuthorAnswer

Contributor I

I finally found this : https://forum-en.msi.com/index.php?threads/solved-bug-optical-audio-blasting-static.362096/page-3

Atm, the problem is solved so I keep my fingers crossed, thanks !

Sign up

Login to the community