The Community Corner

Using my Port to broadcast my turntable to my Sonos system but never to send audio to anything, it kinda bugs me to see it listed in my Airplay receivers list as I already have a long list of devices there. It’s a first world problem, I know, but I think it’d make sense to disable Airplay support on the Port for those of us using it as an input to the System audio system and never has an output.   Much love xxx

Why does my Sonos Move turn itself on? I use it sparingly, but often notice that it is not “offline”, even though I don’t intend to use it.

I'm looking at completing a 5.1 surround sound system in my living room with the Sonos Sub. As you can see in the photo below, the room has a bit of a strange layout (ignore the furniture placement, I drew in my current TV and speaker setup). I've got this recessed area that is approximately 8-9 feet off the floor above a hallway. There's actually an outlet up there, so this would be an awesome place to hide a subwoofer. I would probably lay it horizontally so that it wouldn't be visible from the floor. Any thoughts on if this would or wouldn't work? Any input would be appreciated!

I have purchased eight Play Ones, two play Threes, a Playbar, two Sonos Beams, two bridges and a Sub at a cost of over 4000 pounds. To play my personal collection of music on these i purchased two ipads and my whole family has iphones so they can each play their own music costing over 2000 pounds. For some ridiculous reason Sonos suddenly remove On this device for IOS devices...........Are they having a laugh. When i purchased these speakers i did so in the knowledge that i could play my own music from them without the need to pay for an additional streaming service just to listen to playlists that spotify or amazon create! These devices were advertised and sold on the strength of being able to play music from IOS devices. It even says on the box Made for iPod iPhone and iPad. I have clearly been mis-sold these items. How can this be ethical or even good business practice! If we have any lawyers in the community can we take out a class action for all the customers that have been mis-

Recently, SONOS announced that it was going to stop supporting playing music from "on this iPhone" in the near future and that Apple Music was an alternative. So, I created an Apple Music account and was able to upload the music from my iTunes app located on my PC to the Apple Music cloud. However, the playlists on iTunes have not been transferred to Apple Music. Is there a way of configuring iTunes and/or Apple Music so that I can create and edit playlists in one location (my PC) and then have it automatically synced to Apple Music? Thanks, Tom

I can’t tell you enough how annoying these new pop up ads are in the app. For the cash I have spent on my rather large system I think Donos really has a lot of nerve to have started this. The messages didn’t bother me but these pop ups are outrageous and really not fitting for an upscale product like this

As a loyal Sonos customer (13 products), I am highly disappointed that you took away the ability for users to play their downloaded library. For years itunes and other music services only offered the ability to purchase downloaded music. After spending thousands of dollars on purchased music, they are now migrating consumers over to streaming services; more recently in a big way by persuading your company to no longer offer the ability to play downloaded music. Personally, I understand the business decision for them; however it is significantly impacting me and my ability to enjoy 1. my downloaded music and 2. the Sonos system I have built to play it on.   I have spent thousands ($7k+) on itunes and Sonos products which I can no longer enjoy the way I want to. Sonos has significantly impacted my music experience in a negative way.   I will continue to purchase music on itunes but will no longer purchase Sonos products because of the inability to play my music; which is the point of a m

Wat een slechte stap van SONOS om nu de app met een reclamemelding op te starten.Julie timmeren genoeg aan de weg  De SONOS app gebruikers hebben hebben minimaal een SONOS product en weten dus wat het is.  kortom stop hier mee.

Hi Sonos designers, I would like to request the function to be able to play the sonos stream from my pc through my bluetooth or even wired headphones. We are in an office, and although the music choice is great and sonos platform works a treat, the general background noise of the office means I end up regularly swapping back to the spotify app/you tube through my headphones. Any ideas? Many Thanks

Selected a playlist from Apple music for an alarm music on my brand new Sonos One. Unfortunately it is impossible to snooze the alarm music when selecting "snooze" from the menu activated by 3D touch on the notification on the lock screen or after unlocking the screen. Instead I get a bizarre notification "No alarm playing." The only way to stop the music is by unlocking the phone and pausing the music, which defeats the convenience of snoozing the alarm. Any workaround or is this a defective feature?

Volume across different songs varies way too much 

I’ve just bought the Sonos One. How do I get Alexa to play my playlists from Apple Music? I can physically select music to play off Apple Music but when asking Alexa she won’t play, something about Amazon Music is mentioned

Feature request: it would be great if we could create a list of songs that could not be played on the Sonos. We use Sonos in our office and some songs get overplayed. Ideally, this list would prevent a song being played through any connected service if requested, and it would skip these songs if they were on a playlist.

I’ve had Sonos installed on my Macbook for several years without problems such as this. However, having had a clean install of Mac-OS Catalina and reinstalled the Sonos app, I cannot gain access to my music library. A flag tells me that access is denied. I’ve searched everywhere for a solution but without success. Any help would be appreciated.Here are the Sonos details:Associated ZP: 192.168.1.42---------------------------------Play:3: KitchenSerial Number: 00-0E-58-FC-2A-6C:EVersion: 10.5 (build 53270100)Hardware Version: 1.8.1.2-2Series ID: A100IP Address: 192.168.1.42WM: 1OTP:---------------------------------Sub: Living RoomSerial Number: 00-0E-58-99-DA-3E:BVersion: 10.5 (build 53270100)Hardware Version: 1.8.2.4-2Series ID: A100IP Address: 192.168.1.132WM: 1OTP:

The only reason I purchased Sonos was for the compatibility with my iPhone. The sales person pointed out Sonos vs other available systems and demonstrated how easy Sonos paired with my iPhone. No streaming apps or other options necessary. So I went full in. My house is totally Sonos linked to my music library and playlists on my iPhone. And now Sonos has killed the only reason it was purchased. I understand technology upgrades, as Sonos seems to force weekly, but now my entire purchase is useless. I'm not on a streaming service, (extra cost) and I don't use a PC for iTunes. Bottom line, I spent a lot of money on Sonos vs Bose, and Sonos abandoned their advertised product. Looking forward to the class action. I'll be first in line!

I can't turn the mic on on a pair of Play One (Gen 2) speakers. The mic light is not on and no amount of poking, swiping or stroking of the mic logo will get it to turn on. My system has 2 other sets of paired Sonos One (Gen1) units hooked up to it through a Boost plus a Beam paired with two Play 1's. There's a pair of Play-5's on the system too and I'm wondering if there's a conflict??? All the other units fitted with mics work with Alexa ok, just this latest set doesn't. I've removed the speakers from the system and started over again with connecting them (several times in fact), with no joy. In all other respects the speakers work fine regardless of whether I use the Sonos app or the Alexa app. This pair just won't respond to voice commands.

A trenchant critique from someone who always comes across as resolutely supportive of the science. http://archimago.blogspot.com/2019/09/musings-democritization-doublethink-mqa.html (The older related threads here, with subscribers who might be interested, are either locked or hornets' nests that I'd rather not poke.)

The company plans to release the new Echo by next year, according to people familiar with the product. Prototypes of the cylindrical speaker are wider than the current Echo to squeeze in additional components including at least four tweeters, said the people, who requested anonymity to discuss an internal matter. https://www.bloomberg.com/amp/news/articles/2019-07-12/amazon-plans-high-end-echo-ramps-up-work-on-alexa-home-robot

my Stitcher app logo appears as Napster and when I click it all the settings have disappeared. Have I been hacked?

I have been having two issues with Tidal - one of which I believe I have fixed which is Within the Sonos app when accessing my Tidal Music Library nothing would come up yet when searching I could search Tidal, Today I have got my music library from Tidal now playing within Sonos. This is what I did.. In the Sonos app go to Settings - in Music Services section tap on Tidal - then Reauthorize Account. That seems to have solved Sonos accessing my Music Library of Tidal including Playlists, which I saw someone had others working but Playlists stopped working). Still having an issue casting from Tidal to a Sonos speaker but now at least I can play my music from Tidal to my Sonos speakers. 👍😁

So I have had my sonos for over a year. I am using a play 5 gen 1 that has a stereo patch cable connecting it to the tv. I am an employee with a home integration company so it’s no where near my first time using this product. About 2 weeks ago I noticed that only the HBO GO apps sound quality has changed drastically since the last time I had used it. It used to be pretty clear, crackle and pop here or there but nothing crazy. All of the sudden it is muffled and I can hardly hear the words being spoken, I’ve tried adjusting the EQ, even going though my tv speakers on my Sony it doesn’t sound quite right. So I’m sure it’s something with the way HBO go formats it’s audio. I’ve eliminated the possibility that it’s an issue with my fire stick, I see there seem to be other issues with hbo go as well thought the forum. I’m just wondering if anyone has ran into this issue before, All I know is winter is coming and I hope to be able to hear it properly!

Interesting tease here: https://www.engadget.com/2019/08/08/sonos-fall-event-IFA-2019/ Seems odd that no FCC popups have occurred yet, but I'm not one to be looking for those kinds of things, I count on others in our community for that 🙂

I've seen a lot of web articles from the normal tech sites talking annot Sonos Event that should have happened today. Everyone thought Sonos would be announcing new speakers during this 2 day even but I haven't heard or seen anything at all.

I have bought all your products. The only thing I really listen to is my Itunes and you "Edited Clowns" Edited that up. I have 50 gig of Itunes that used to work but now does not. I really only listen to the Sonos thru the house when I rarely get an opportunity to have sex with my wife and yes you always Edited that up too; With the updates and other Edited. I think your product was great initially, what are the fascist millennial's running this company now. It does not work more than it works and I have no itunes now period. Moderator's Note: Edited for profanity. Please be aware of our community standards.

Sonos holds a two day press briefing in New York and not a snippet of news about the event anywhere. Anybody have any intel on the event?