Talk Sonos Products

Anyone ever have every music service stop working and figure out a fix? Like I know the new app is a dumpster fire but this seems extreme. It wouldn’t even load for 6 days and now this WTF? Local music library = Something went wrong. Sonos favourites don’t load. Recently played don’t work (something went wrong error).  play.Sonos.com = internal server error.  Also can’t delete to re add services.  But everything works in SonoPhone and Desktop controller which indicates not a network issue   

Will the Bluetooth connection allow me to play podcasts, music and calls directly thru the Move?

Hello,I'm wondering if the Era 100/300 will be capable of connecting to Wi-Fi 6E in the future. According to Sonos documentation, right now they are only capable of connecting to 802.11ac (WiFi 5), 802.11ax (WiFi 6), 802.11n, and 802.11aOn the other hand, @Corry P mentioned in an older “ era future proof “ article that the chipsets in the Era 100 and Era 300 also support WiFi 6E, and as these technologies mature and become mainstream,  Sonos can provide software updates for the Era 100 and Era 300 to add new features. Does that mean Era speakers will be able to support 6GHz Wi-Fi 6E ( 802.11axe ) in a future update? 

Hi,I’ve not really formulated this thought fully but I would love the ability to have a device, located prominently in the house showing what is playing currently.  It happens so many times that we have some background music on - and a visitor to the house will ask what is playing.  It’s easy for me, becasue I whip out the phone - with the Sonos App - but I think it would be awesome if ‘everyone’ had a view.  Ideally, this would be an external screen / monitor with the current Album/Song displayed.  I dont know if this could be a Sonos App thing - i.e. I get myself a cheap tablet and in-wall mount - which permanently runs the Sonos App or should it be a totally external device that essentially runs Shazam (or equivalent), constantly sending soundbytes to Shazam for it to recognise the music playing - i suspect the latter is full of issues - not least what Shazam displays - but this is the rough concept.I dont even think this is necessarily linked to Sonos - its application could be for

Today I have encountered yet another issue with the new Sonos App. Choosing a Spotify playlist, album or song from within the Sonos app no longer creates a queue.  It simply displays the relevant artwork and only plays the first track, regardless of which track in a playlist or album is selected.  The queue incorrectly indicates that the session was started from Spotify.  I have never encountered this problem before.   I have a very solid WiFi network and have been using SONOS extensively for many years.  Has anyone else had this problem and managed to rectify things?

Hi, I'm really struggling to add my music library. Has anyone been able to do it on the new android app?Many thanksGreg

I have had my personal music collection on NAS drive since buying my Sonos system. now the second NAS has broken and I need a new one. I don’t plan to keep anything private on the NAS and need the cheapest 1gig NAS around that’s simple to operate as I’m not technically. what do people recommend please?my music collection is in iTunes but you can’t play it directly from there!

Hello, I would like to improve audio in my 20 m2 room. Now I´ve got two sonos era 100 set up as stereo speakers. I just listen background music troght sonos radio. I´m satisfied with bass performance, but most time I sit in the middle of the room and i would like to listen more surround music, not just from one wall. My question is if it is better to buy  beam gen 2 or 2 more era 100 speakers and place them to the opposite wall. Beam gen 2 has google asistant which I use with plenty of my smart home devices. Era 100 have in line connector and bluetooth so I can play videos from PC, but if I pair them with beam it is not functional. Now I dont have tidal or any other service to listen dolby atmos music. For the future when it will be  dolby atmos more common it is porobably better to buy beam 2? Will i get better sound from 2 era 100s with beam 2 or 4 era 100s What is your opinion, experience ? Thank you.

Hii have the Arc and a Sub gen3would like to add surrounds to my setupmy living room is not the biggest 4x7 meterstv slightly to the one side so the right surround would be placed aprox 30cm from the side wall and the left will be 3m from the side wall. is this a no go and go with the era100 instead of the 300’s?or will it work with the big difference between the left and right side wallthanks

Whats the best way to connect a computer with wi-fi card, analog stereo equipment and smart tv.  I’m considering Sonos amp or port but not sure what kind of speakers would work for all the various sources.

The latest Sonos App update resets all sound eq settings to 0 and turns off trueplay tuning.

helloI have a question, I have two Sonos one gen 2 speakers, a TV with 3 HDMI inputs and an Xbox Series S, Apple TV and a TV decoder.I would like to connect them together and my question is if I buy a Beam gen 1 or gen 2 soundbar and an HDMI extender for the TV, will it be ok, or are there any dedicated amplifiers that connect to my Sonos one speakers wirelessly and also have 4-5 HDMI inputs on the back to connect preferred devices (Xbox, Apple TV, etc.)thanks

I am told that Sonos have outdoor Google Assistant wall mounted speakers. I have power and even Cat6 data cables installed.  Speakers are to be mounted on verandah under cover with some weather exposureCan smart speakers be operated in a stereo configuration? What can anyone recommend ?

Hi - Long time owner of Sonos systems (I have two houses) but so frustrated with neither system working any longer I’m looking for any alternatives that work.  Any suggestions / recommendations?  Cost isn’t much of an issue as long as it’s similar or less to Sonos.  I don’t like just taking all this equipment to the dump but that’s what I’ll do (versus trying to sell bad systems to others or even giving them away) once I source and install new systems.  Thanks for the help!

 “Hi, I’ve just set up my latest Sonos purchase. I’ve connected a Sonos Ray and two Era 100s. Additionally, I’ve connected a Move 2. When playing them all together, there’s an echo in the voices. Could the Move 2 be adjusted as a sub, or perhaps a different setting for the Move 2? The Ray and the two Era 100s are well aligned in terms of sound.

I'm thinking about buying the Sonos Ace, but I want to know if I can use them directly connected via USB-C to my PC and if they charge at the same time.Currently, I have the Bose 700, and one of the things that frustrates me the most is exactly this, they can't be used while charging.

Hello All,Can anyone assist with identifying the Sonos models in this photo? Much appreciated! 

I am building a PC to connect to my TV and Sonos Arc. Currently the earc on the TV is connected directly to the Sonos Arc and I can experience Dolby Atmos on streaming content and XBSX via Dolby Atmos app. Though on XBSX I prefer PCM because there seems to be a delay due to up-mixing - I just want whatever that is encoded on the content to pass through and not be altered.Are the any recommendations for GPU and/or MoBo combo that would allow me to pass through any Spatial Audio?Do audio codecs on motherboard matter if the Arc will be receiving the pass through?Does any GPU / Mobo have an eArc port?

I have numerous sonos speaker all WIFI around house I'm looking to purchase a sound bar of some type and wondered....if I buy sonos firstly can it connect via optical to tv output and secondly if it did would it the connect to other WiFi sonos speakers Note my FIVE is old gen so we have to use S1 APP not sure if that makes difference also  Help appreciated 

Hi all, please help me get Sonos to work via Amazon Music app for my son 🙏My son has a Play 1 in his room. He has the Sonos app and can play via that but he really wants to be able to cast it via the AM app so he can read song lyrics, also it’s just way better, visually. But no speakers are shpwing up on the AM app at all. He’s logged into my Sonos account, my Amazon Alexa account and his own Amazon Music account (as family member)

Hello everyone. I have an ARC Playbar and 2 “Play 1” Speakers and a Sub and I don’t understand why I can’t output Multi Channel  Stereo on my system.For the dev guys at Sonos, here is the logic behind my request. I unplug my speakers and move them through out the house when listening to music. For example, I take my “Left Play 1” outside on my patio, and my “Right Play 1” on the second floor etc. When watching a movie making the most of Dolby Atmos etc, the system is great. For Music, the fact that I can move my speakers around make Sonos the favored brand. I understand I can make a new room, but then would loose the Arc as a speaker in my main room.Maybe my limitation is around the PlayBar, which is not designed to output mono or Stereo? I know a lot of people are requesting Multi Channel Stereo, but I think it comes from the fact that its so great that all the speakers are wireless. Is creating a new room without the PlayBar the way to go here? Thanks for your help.-J

Hello.I have an old music system (record player, cassette and CD player) with passive speakers.*I send photos of the team.I want to be able to play the three players on the Sonos speakers and from Sonos to be able to play on the passive speakers.I want to keep choosingWhat is the best way to do it?I had thought about buying a Sonos amp or buying a connect:amp.Connect the amplifier output of the equipment to the amp and the amp outputs to the passive speakers.Could it be?Would there be problems when listening from the old equipment on the passive speakers from going through two amplifiers?Is there a way to connect the old stereo without going through the old amplifier?Sorry if any questions are stupid, but I'm very new to these topics.  

We are building a new house, and I would like to equip the living/dining/kitchen area with Sonos ceiling speakers and Sonos TV audio. I’m new to Sonos equipment, so I’m still learning how this might work.The room measures 31 feet x 30 feet, with a vaulted ceiling that is 9 feet at the walls and 11’-6” at the peak. There will be a lot of hard surfaces -- kitchen counters and cabinets, large glass doors, hard-surface floors with rugs -- so I’m not expecting perfection, just hoping for a decent listening experience.Our goals are to have TV sound come through the ceiling speakers when watching TV programs while working in the kitchen/dining area; have music available through ceiling speakers in the great room area when not watching TV; and have a surround system (or at least a soundbar and sub) in the TV area for dedicated TV viewing.After reading a number of forum posts, I think that a setup along these lines could work:Four wired 8” Sonos Architectural in-ceiling speakers, two above the

This new version of the SONOS app 80.07 has been frustrating! We all agree the earlier version worked and was not broken. Anyway… big surprise this evening - my playlists have just appeared in the app. Was this  scheduled upgrade? First time I have seen them on the app since the “upgrade”.  

Howdy all: After a firmware update a few weeks ago, my Sonos app would no longer control the ARC/sub volume from my phone.  However, the TV was controlling the volume on the ARC/sub, no problem.  I started looking around for why this might be, and the Sonos site recommended a reboot.  I disconnected the power the ARC/sub to reboot them.  The app is now working fine controlling the volume, but now the TV is not able to control the volume.  I’ve rebooted the ARC/sub a few times now and the app continues to be the only way to control volume remotely.  The buttons on the ARC work fine too.  Besides this, the TV remote is working fine for all the rest of the functions. Sony BRAVIA OLED using the eARC HDMI connection. I validated that the Sony TV is set to control connected components.  Any thoughts would be appreciated. -Jon