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I realise everyone hates the app and the Sonos team are obviously having a total nightmare managing the situation, and I’ve tried to resist piling on, and have bought multiple 3rd party apps and tried workarounds, but I’ve really just had enough of trying to use this system and really want to chuck it all in the bin. 
 

The UX on this app is just so appalling in every way. It’s SO slow and laggy. Sometimes you can make it start okay, others you can’t. You want a tune. You want the 6 o clock news at 6. But it just does nothing. You wait. 30 seconds… and then. . . You just give up and use your phone speaker! Sometimes the volume works, other times it doesn’t. It’s so unintuitive as to which room is active. Why can’t I see the actual radio stations I want in a list on the home page? Why is there no hierarchy among the favourites? Why do none of the playlists work? Why do you prioritise the junk Sonos streams as if they’re real stations? Why can’t I manually control the viewing order of stations/podcasts/albums?

It’s totally mad. it’s unusable. I seriously want my CR100 back. It loaded faster and took me straight to the right place immediately. 
 

The interoperability with TuneIn is a total disaster. And don’t get me started on trying to find an album on my local hard drive. 
 

Is there anyway PLEASE of releasing some kind of ‘light’ version of the app that just strips everything away and lets you select 10 presets from any service and access them quickly? 
 

even SonoPhone gets all knotted up and crash these days. Why must it just get worse? Someone at Sonos get a grip, please!!!  

The new Sonos App works just fine here. I’m definitely not seeing the issue with the App startup, or volume controls etc. (I thought Sonos had fixed that for the users that were encountering that network latency issue?) … Room volume control, standalone, or grouped, works with very few issues seen here.

My only bugbear, is the time it takes for playback to begin in some of the online streaming services, when play/shuffle are pressed, but otherwise the new App has my vote. I prefer it to the older S2 App - it’s much quicker to startup from a fully closed state and simple to slide up the room/group selector to pick a room and play the audio from the Home Screen, or one of the installed MSP services - The new search feature is really quick too, when searching across each, or all, the music services.

In my case I run all on a mesh WiFi setup and have put all speakers (where available) onto the faster 5Ghz WiFi band and have them so that their SNR levels shown in the Sonos App (again, where available) are set to 45dB, or higher, as mentioned in this Sonos support link:

https://support.sonos.com/en-us/article/understanding-the-network-details-section-in-the-sonos-app

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